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Quest Hotel Balikpapan by ASTON

3.5 star property

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Photo gallery for Quest Hotel Balikpapan by ASTON

Minibar, in-room safe, desk, blackout curtains
Front of property
Superior Room
Breakfast, lunch, dinner served; international cuisine
Superior Room | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Gym
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Jl. Jenderal Sudirman. Balikpapan, Super Blok no. H 11, Balikpapan, East Kalimantan, 76114
  • Pentacity Mall
    ‪1 min walk‬
  • E Walk
    ‪1 min walk‬
  • Aquaboom Waterpark
    ‪5 min walk‬
  • Balikpapan (BPN-Sepinggan Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite | View from room

Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Platinum Balikpapan Hotel & Convention Hall

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (21)
The price is €72
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Platinum Balikpapan Hotel & Convention Hall

About this property

Quest Hotel Balikpapan by ASTON

Hotel with free valet parking, steps from E Walk
This smoke-free hotel features a restaurant, a fitness center, and a conference center. Free WiFi in public areas and free valet parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Quest Hotel Balikpapan by ASTON offers 79 air-conditioned accommodations with minibars and safes. LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Balikpapan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Quest Hotel Balikpapan by ASTON, you're just a quick walk from Pentacity Mall. Features include free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at Maratus
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Steps from E Walk and a 4-minute drive from Plaza Balikpapan
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and a meeting room. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Quest Hotel Balikpapan by ASTON also features a fitness center, concierge services, and laundry facilities. Valet parking is free.

This 3.5-star Balikpapan hotel is smoke free.

Maratus - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • Room service available

Restaurants on site

  • Maratus

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Quest Hotel Balikpapan by ASTON

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 60000 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Quest Hotel Balikpapan by ASTON offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Quest Hotel Balikpapan
Quest Balikpapan
Quest Hotel Balikpapan
Quest Balikpapan By Aston
Quest Hotel Balikpapan by ASTON Hotel
Quest Hotel Balikpapan by ASTON Balikpapan
Quest Hotel Balikpapan by ASTON Hotel Balikpapan

Quest Hotel Balikpapan by ASTON Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 28 reviews
Rating 8 - Good. 17 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Helpful and friendly staffs, near Sogo departmental store
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
good location
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
VERY BAD WIFI

10/10 Excellent

Sigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
Comfort

10/10 Excellent

Sigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Nice

10/10 Excellent

Joko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended highly
Recommended

10/10 Excellent

Sigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Frans, Tarakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi connection needs to be improved.

8/10 Good

Djim

Liked: Cleanliness, staff & service, room comfort
Strategic location
Strategic location behind the mall and easy to access from airport
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bon endroit il est à recommander ,nous y avons passé un bon moment ,le personnel est à l'écoute ,merci pour tout
Stayed 1 night in May 2019

8/10 Good

Djim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Riyanto Soetanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasi yang strategis
Tempat yang strategis berada dalam lingkungan mall terkenal, mudah mencari makan, dekat dengan airport. Menu sarapannya sederhana. Pelayanan Front Office staff nya sangat ramah. Cukup menyenangkan menginap di hotel ini
Stayed 2 nights in Jan 2019

8/10 Good

Angga, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel dengan lokasi strategis
Hotel Quest sangat strategis berlokasi di Balikpapan Super Blok. Dekat dengan bandara, mall dan tempat makan.

2/10 Terrible

Delnirwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamal bersih terutama sprey n selimut yg harum
Saya ditempatkan kamar yg bisa merokok padahal saya udah minta yg bebas rokok. Selimut bau asap rokok yp saya menyadari kalo hotel qt booking lewat selalu dikasih kamar yg jelek . Kalo qt komplain alasannya selalu alasan udah booking dr travel.

8/10 Good

Indra

Liked: Cleanliness, property conditions & facilities
Lieg gunstig bij de mal en niet ver van luchthaven
Nieuwe en schoon hotel , niet zo gut service.

8/10 Good

Sok Kei

Liked: Cleanliness, staff & service, room comfort
這是父輩的尋根之旅，第一天就在酒店附近找到貴人指路，是難得的緣份！

6/10 Okay

Murzani

10/10 Excellent

Rangga, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Baru Fasilitas Lengkap Harga Murah
Hotel baru yang nyaman dengan harga yang murah. Plus fasilitas lengkap dan pelayanan yang ramah. Very Good.

6/10 Okay

Verified traveller

recomend as bugiet hotel
good location! new hotel!

8/10 Good

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Denna gång fick jag rum mot byggarbetsplats. De jobbade hela natten så det bankade mycket. Fick ett rum där det kom in lite rök från ventilationen. Annars bra.

8/10 Good

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Katarina, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luktade lite rök denna gång då jag fick ett rum en våning längre ner än sist. Men det var endast en kväll sen försvann det. Bra annars. Helt ok frukost.

10/10 Excellent

Katarina, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mellanlandar på min resa genom Borneo. Bra och fräscht hotell. Bra WiFi vilket var anledningen till att jag bokat det igen då jag är här för att jobba.