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Pentacity Hotel Balikpapan

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pentacity Hotel Balikpapan

Terrace/patio
Royal Suite | Living room
Business Room
Swim-up bar
Swim-up bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
Jl. Jenderal Sudirman No.47, Balikpapan, East Kalimantan, 76114
  • E Walk
    1 min walk
  • Pentacity Mall
    1 min drive
  • Nasi pedas Kombi
    1 min walk
  • Balikpapan (BPN-Sepinggan Intl.)
    20 min drive

Room options

View all photos for Family Double Room, 2 Bedrooms, Ocean View (Free2Tickets to Marquee on 7pool club)

55-inch Smart TV with digital channels, Netflix, streaming services

Family Double Room, 2 Bedrooms, Ocean View (Free2Tickets to Marquee on 7pool club)

  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club)

Premium bedding, free minibar items, in-room safe, desk

Superior Double or Twin Room, Ocean View (Free2Tickets to Marquee on 7pool club)

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Royal Suite

Royal Suite | Living room

Royal Suite

  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Double Room, 2 Bedrooms, Pool View (Free2Tickets to Marquee on 7pool club)

View from room

Family Double Room, 2 Bedrooms, Pool View (Free2Tickets to Marquee on 7pool club)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club)

55-inch Smart TV with digital channels, Netflix, streaming services

Family Double Room, 2 Bedrooms (Free2Tickets to Marquee on 7pool club)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club)

View from room

Superior Double or Twin Room, Pool View (Free2Tickets to Marquee on 7pool club)

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Business Room

Business Room

Business Room

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club)

Premium bedding, free minibar items, in-room safe, desk

Superior Double or Twin Room (Free2Tickets to Marquee on 7pool club)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Junior Room, 1 Bedroom

Junior Room, 1 Bedroom

Junior Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

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About this property

Pentacity Hotel Balikpapan

Hotel with a water park, steps from E Walk
A water park (surcharge), an outdoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, a bar/lounge, a coffee shop/cafe, and concierge services are onsite. Change of towels is available on request.
Pentacity Hotel Balikpapan offers 151 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and espresso makers. Rooms open to balconies. Beds feature premium bedding. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Pentacity Hotel Balikpapan, you're just a quick walk from E Walk. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Splash around at the water park with a waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Steps from E Walk and a 2-minute drive from BSB Beach
  • Airport shuttle service available for a fee
Pentacity Hotel Balikpapan offers its guests a water park (surcharge), a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

The business-friendly Pentacity Hotel Balikpapan also features a terrace, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 3.5-star Balikpapan hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Pentacity Hotel Balikpapan has a restaurant on site.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception

Things to do

  • Outdoor pool
  • Shopping centre
  • Shopping
  • Water park access (surcharge)

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Ceiling hoist
  • Lift
  • Hand-held shower head
  • Height-adjustable showerhead
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 650000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Airplane and shuttle transfer per adult: IDR 450000 (one-way)
  • Airplane and shuttle transfer per child: IDR 2 (one-way), from 17 to 18 years old

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 650000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Pentacity Hotel Balikpapan offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 0810220025239

Property is also known as

Pentacity Balikpapan
Pentacity Hotel Balikpapan Hotel
Pentacity Hotel Balikpapan Balikpapan
Pentacity Hotel Balikpapan Hotel Balikpapan

Pentacity Hotel Balikpapan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 2 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisan

Stayed 1 night in Oct 2024

8/10 Good

Di

Liked: Cleanliness, staff & service, room comfort
Great location
Our stay was for 4 nights & overall our stay was good. Night 1 & 2 the centrally controlled balcony light was turned off by 10pm. Night 3 it wasn’t turned off until 3am. Night 4, I called reception at midnight & asked for the light to be turned off. Was told ‘Yes’. Never happened, it went off at 3am. The volume was showing maximum however you could barely hear it, especially with the live music from the BSB stage next to the hotel. A staff member brought a specific remote for the tv & adjusted the volume. However when you turned the tv off, it went back to the barely audible setting. Didn’t bother getting to get it changed again, it was too challenging.
Stayed 4 nights in Sep 2023

8/10 Good

Armansyah

Business traveller
Liked: Cleanliness, staff & service
kamar mandi kecil , kamar yg menghadap kolam renang berisik suara musik sampai jam 11 malam baru berhenti
Stayed 2 nights in Feb 2024