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Hotel and SPA Crystal

5.0 star property

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Photo gallery for Hotel and SPA Crystal

Children’s play area – outdoor
Lounge
Bar (on property)
Lobby
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Pet-friendly
  • Bar
  • Breakfast included

Explore the area

Map
Didveli Funicular Railway, Borjomi, 1204
  • Didveli Ski Area
    ‪14 min walk‬
  • Amirani's Park
    ‪18 min walk‬
  • Cathedral of the Savior's Nativity
    ‪4 min drive‬

Room options

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

  • 52 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 41 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Borjomi Likani to Borjomi Likani Health & Spa Centre

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (69)
The price is €85
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Borjomi Likani to Borjomi Likani Health & Spa Centre

About this property

Hotel and SPA Crystal

Luxurious slopeside hotel with 2 indoor pools
Ski into Hotel and SPA Crystal, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including a hot tub and a full-service spa.
Hotel and SPA Crystal offers 33 accommodations with DVD players and minibars. Rooms open to balconies. Cable television is provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered daily and irons/ironing boards can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include ski-in/ski-out access, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at Hotel and SPA Crystal, you'll be within walking distance of Didveli Ski Area. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 2 indoor pools or soak in the hot tub
  • Indulge with facials, hydrotherapy, or aromatherapy at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 14 minutes by foot from Didveli Ski Area and a 2-minute drive from Amirani's Park
  • Free ski shuttle service
After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub, or take an invigorating swim in one of the 2 indoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Hotel and SPA Crystal helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a sauna, and a fitness center. Self parking is free.

This 5-star Borjomi hotel is smoke free.

Guests are served free buffet breakfast daily from 9:00 AM to 10:30 AM.
Hotel and SPA Crystal has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Georgian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 9:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 indoor pools
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • DVD player
  • TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs per pet

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GEL 100.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GEL 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 8:00 AM to 11:00 PM.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Crystal Bakuriani
Crystal Bakuriani
Hotel SPA Crystal
Hotel Crystal
Hotel SPA Crystal
Hotel and SPA Crystal Hotel
Hotel and SPA Crystal Borjomi
Hotel and SPA Crystal Hotel Borjomi

Hotel and SPA Crystal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

CHANDRASEKAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing place to stay. Very neat and clean, good location and breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Gabi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean hotel , good breakfast
Stayed 2 nights in Jun 2023

6/10 Okay

Lasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Excellent location! A bit older facility and overwhelmed staff to fix issues quickly.

10/10 Excellent

Adi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eveyone was nice and helpful :)
Stayed 6 nights in Dec 2019

6/10 Okay

Ali Halit

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Otel iyi hizmet kötü
Otel temiz, konum olarak çok iyi, konfor ve kullanım alanları da yeterli. Fakat hizmetten memnun kalmadık. Çalısanların suratı genelde asıktı. Sorun yaşadığımız konularda çözüm imkanı tanımadılar.
Stayed 5 nights in Jan 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hizmet Sektörü
Hizmet sektöründe olduklarının ve müşteriye ilgi, alaka ve güler yüz gostermeleri gerektiğini ogrenmeleri gerekmekte. Hizmet alan ve tatile giden kişilere bu kadar kuralci yaklaşım ve nezaketsizlik hiç hoş değil. Buna ragmen tesisin kendisi ve piste yakınlığı çok güzel. Ayrica temiz bir otel.
Stayed 5 nights in Jan 2023

6/10 Okay

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities
Ура! Полноценный отзыв!
Из плюсов: большой хороший бассейн (температура воды комфортная, всё как на фото), небольшой детский, наличие сауны (не очень жаркая) и что-то вроде джакузи, есть спортзал. Приезжать стоит после 5-6 января, а то очень много людей, не поплаваешь. Завтраки и ужины сервируют по системе «шведский стол». Всегда есть кофе, чай, сладости, фрукты, овощи, сырная и мясная нарезки, соусы, соки, горячее. По утрам хороши каши. Иногда подавались блюда грузинской кухни, салаты, пицца. Отмечу, что завтрак начинается поздновато (с 9:00 до 10:30). По номеру: тепло, просторно, балкон, кровать большая, кофе/чай, вода, халаты, тапочки, минибар, уборка ежедневная. В ванной: шампунь и пена для ванн, хотя в номере был душ. Когда в городе отключили воду – в отеле она была. Расположение: если достроят подъёмник в непосредственной близости, то будет просто супер. А так, рядом детская горка с бугелем, магазин, аптека, в километре трасса Дидвели (можно дойти пешком, но нет тротуаров). Из минусов: шумоизоляция стен самих номеров нормальная, но вот дверь... Вы будете слышать всё, что происходит в коридоре и холле. А отдыхающие тут шумят очень даже неплохо вкупе с бегающими и стучащими в двери детьми. Очень, очень плохо работающий интернет. Маленький телевизор со скудным набором каналов. В прокате при отеле не было размеров ботинок для борда (44). Итого, не европейские четыре звезды. Ну и не к отелю относится, но всё же, начало января 2020 года – нет снега, трассы не работают, делать в Бакуриани нечего.
Stayed 7 nights in Jan 2020

10/10 Excellent

OXANA

Stayed 11 nights in Dec 2019

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski Bakuriani
Very nice hotel ideally located, closed to ski lifts. The employees of the hotel are professional The Spa is just fantastic
Stayed 3 nights in Feb 2019

10/10 Excellent

OXANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2019