Sapphire City Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sapphire City Hotel

Reception
Deluxe Double Room
Executive Room
Terrace/patio
Standard Double or Twin Room | Bathroom

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
64, Nizami Street, Baku, AZ1095
  • Nizami Street
    1 min walk
  • Baku City Circuit
    1 min walk
  • Fountain Square
    3 min walk
  • Baku (GYD-Heydar Aliyev Intl.)
    35 min drive

Room options

Deluxe Double Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double or Twin Room, Non Smoking, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Double or Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Executive Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Sapphire City Hotel

Central hotel with a rooftop terrace connected to a shopping center in Baku
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, 24-hour room service, and concierge services.
Sapphire City Hotel offers 42 accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

With your stay at Sapphire City Hotel, you're connected to a shopping center and just a quick walk from Nizami Street. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy Eastern European cuisine while dining at Sapphire City Terrace
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Nizami Street and Baku City Circuit
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Sapphire City Hotel.

Smoking is allowed in designated areas at this 4-star Baku hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Sapphire City Terrace - This restaurant specializes in Eastern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
24-hour room service is available.

Languages

Azerbaijani, English, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: AZN 25 for adults and AZN 25 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Sapphire City Terrace

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Area rugs in room
  • Step-free path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sapphire City Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AZN 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AZN 1.10 per person, per night
  • Administrative fee: AZN 1.3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AZN 25 for adults and AZN 25 for children
  • Airport shuttle fee: AZN 60 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AZN 50.0 per night
  • Administrative fee: AZN 1.3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Sapphire City Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 4 stars.

Property is also known as

Sapphire City Baku
Sapphire City Hotel Baku
Sapphire City Hotel Hotel
Sapphire City Hotel Hotel Baku

Sapphire City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 32 reviews" "
Rating 8 - Good. 7 out of 32 reviews" "
Rating 6 - Okay. 4 out of 32 reviews" "
Rating 4 - Poor. 4 out of 32 reviews" "
Rating 2 - Terrible. 3 out of 32 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vikesh

Stayed 4 nights in Jun 2024

2/10 Terrible

Abdalwahab, Tampa

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
They close all the air condition and they say its all one system and they can’t open it for different room, small room with a tiny window nobody can breath from it, its very bad i had to cancel the other two night and move to a better 5 star hotel, also they is no parking, the staff is bad nobody speak english, we order ice and they deliver it after 45 minutes, the bed was broken, nobody helped us with the bags, no laundry open i called before 6 PM and then they told me the laundry closed, overall the hotel is very bad i dont recommend it to anyone
Stayed 1 night in Dec 2022

10/10 Excellent

Zakhar

Liked: Staff & service
Stayed 7 nights in Apr 2022

10/10 Excellent

Abdulsalam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Room size small Best Location Next room another building and in night they start very high sound music Very very very helpfully cleaning staff
Stayed 7 nights in Feb 2020

6/10 Okay

Wafaayazk, Dubai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property in terms of location is superb, the room I stayed in opened up to the lively Nizami street. Tastefully furnished, clean and comfortable rooms. However everything that works for this property means nothing when they have a bunch of utterly incompetent, egocentric & inhospitable staff members who quite literally take zero interest in providing basic services to their guests (like a quick & efficient check in) let alone their wellbeing. I stayed at their other property in Bayil for two nights on the same trip, Sapphire City could learn a thing or two about hospitality from that team.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotal at 3.00 pm and waited nearly 2 hours before getting access to our rooms
Stayed 8 nights in Jul 2019

10/10 Excellent

jasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good staff and good service 👌
super good
Stayed 1 night in Mar 2019

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Avery thing
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2018

8/10 Good

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great location but very uncomfortable bed. Good service, could have been better from receptionists though.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Pleasant stay, good breakfast. Very kind and service oriented staff.
Stayed 3 nights in Mar 2018

8/10 Good

Ebonyw, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in centre of Baku
Had a great time there. Great location. Family suite was hugh. Wifi good, staff great. Just make sure expedia give you the correct address.

10/10 Excellent

RAUL OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE ATENCION Y UBICACION
REALMENTE MUY BUENA EXPERIENCIA Y MUY BIEN UBICADO
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Room comfort
جيد
المعرف مستهلكة والاسصنصير واحد فقط بطئ وإزعاج من الشباب الموجود في الغرف المجاورة الموقع ممتاز
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
日本人宿泊者が比較的に多いと聞いて予約したが、当日チェックインしようとしたら「予約がない」と言い張られました。 結局、急遽自分で別のホテルを予約する始末。 途上国ではよくあることですが、このホテルは予約情報未着の大きなリスクがあります。とてもお勧めできるホテルではありません。
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
فندق كثير عليه نجمتين two stars hotel
الفندق لا يصلح للعائلات بسبب وجود غرف شباب قرب العائلات وسماع أصوات مزعجة عند الفجر بسبب وجود فتيات المراقص Not good for family because thy all single in hotel and lasting noise all night
Stayed 7 nights in Jul 2019

10/10 Excellent

Hussin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاز لايوجد الا مصعد واحد فقط
Stayed 1 night in Jul 2019

10/10 Excellent

Aleksei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Осторожнее при оплате
Пытались добавить 18% налога к сумме оплаты, которая была указана на сайте Hotels.com После нескольких минут дебатов оформили по цене сайта.
Stayed 2 nights in May 2019

8/10 Good

nawal

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
غرفة باطلاله على مدخنة المطعم
الفندق موقعه جميل ولكن الاطلاله لم تكن على المدينه كما كان مذكور في وصف الغرفه وهي غرفه رقم 100 وقد تم احتساب المبلغ على اساس ما تم ذكره في الموقع .
Stayed 4 nights in Apr 2019

4/10 Poor

Suood

Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

4/10 Poor

Tareq

Disliked: Property conditions & facilities, room comfort
سيئ ولا انصح به ولكن موقعه والفطار ممتازين
الغرف بعضها ليس بها نوافذ او تكييف والبعض الاخر نوافذها عاليه عن المستوى الطبيعي
Stayed 3 nights in Feb 2019

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ابوظبي
ممتعه
Stayed 3 nights in Jan 2019

10/10 Excellent

salem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
عدم وجود تكيف وطلاله غير جيدة ومصعد واحد فقط
Stayed 3 nights in Dec 2018