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Excelsior Hotel & Spa Baku

4.0 star property

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Photo gallery for Excelsior Hotel & Spa Baku

Property entrance
Gym
Coffee shop
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Deluxe King | Jetted bathtub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available

Explore the area

Map
2, Heydar Aliyev Avenue, Baku, AZ-1154
  • Haydar Aliyev Cultural Center
    ‪6 min walk‬
  • Baku Entertainment Centre
    ‪12 min walk‬
  • Metro Park
    ‪3 min drive‬
  • Baku (GYD-Heydar Aliyev Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior King

Superior King

Superior King

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite with Balcony

Junior Suite with Balcony

Junior Suite with Balcony

  • 75 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Baku Marriott Hotel Boulevard

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (371)
The price is €97
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Baku Marriott Hotel Boulevard

About this property

Excelsior Hotel & Spa Baku

Hotel with 2 restaurants, near Nizami Street
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free manager's reception. Additionally, 2 poolside bars, 2 bars/lounges, and a health club are onsite.
Excelsior Hotel & Spa Baku offers 61 accommodations, which are accessible via exterior corridors and feature private hot tubs and minibars. Beds feature premium bedding. A pillow menu is available. 28-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. 2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aura Wellness Center. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
During your stay at Excelsior Hotel & Spa Baku, you're just a quick walk from Haydar Aliyev Cultural Center. Enjoy features like free WiFi in public areas, free valet parking, and a free area shuttle.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, 2 poolside bars, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Indulge with Thai massages, body treatments, or body scrubs at Aura Wellness Center
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Just a 2-minute drive from Baku City Circuit and a few minutes from Nizami Street
  • Free local-area shuttle service
Excelsior Hotel & Spa Baku offers its guests a full-service spa, 2 hot tubs, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3337 square feet (310 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and a health club are also featured at the business-friendly Excelsior Hotel & Spa Baku. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 4-star Baku hotel is smoke free.

The hotel hosts a free manager's reception daily.
L'Atelier - This lobby lounge serves dinner and light fare.
Belvedere - This restaurant specializes in Eastern European cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
La Patisserie - This café serves light fare only. Open daily.
Vitality Bar - Onsite bar. Open daily.
Pool and Grill - Onsite sports bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Azerbaijani, English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: USD 12.94-14.70 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 2 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • L'Atelier
  • Belvedere
  • La Patisserie
  • Vitality Bar
  • Pool and Grill

Things to do

  • 2 hot tubs
  • Fitness classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3337 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 28-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Private hot tub
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 18.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 0.65 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.94 to 14.70 per person
  • Airport shuttle fee: USD 25 per room (one-way)
  • Rollaway bed fee: USD 18.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Couples who are citizens or residents of Azerbaijan are required to present proof of marriage at check-in when sharing a room.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • The seasonal pool will open in June and close in September.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 4 stars.

Property is also known as

Excelsior Baku
Excelsior Hotel Baku
Hotel Excelsior Baku
Excelsior & Spa Baku Baku
Excelsior Hotel & Spa Baku Baku
Excelsior Hotel & Spa Baku Hotel
Excelsior Hotel & Spa Baku Hotel Baku

Excelsior Hotel & Spa Baku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 156 reviews
Rating 8 - Good. 46 out of 156 reviews
Rating 6 - Okay. 13 out of 156 reviews
Rating 4 - Poor. 4 out of 156 reviews
Rating 2 - Terrible. 6 out of 156 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tharunidhar

Liked: Cleanliness, amenities, property conditions & facilities
Service at the restaurant needs lot of improvement.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice accommodation, massive bedroom and confortable bed as well. The jacuzzi in my room was much appreciated after a few exhausting days at the f1 track. The breakfast was also excellent, with a large variety of choices every morning. Professional staff (thanks again to Gular for a warm welcome at checkin and an efficient checkout). Finally, the spa facilities are also a great bonus, with an indoor and outdoor pool, plus a sauna and steaming room (and a gym, but I didn’t try that one) right next to the hotel. Not that much to do around, but the city center and the airport are easily reachable by cab. Highly recommended !
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay staff very friendly and nothing too much bother, great service and very clean would recommend a visit
Stayed 8 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel on arrival very friendly warm welcome from staff, our room is very clean and one of the most comfortable beds and pillows I’ve had in a hotel!!! The hotel offer excellent service including room service, laundry, spa, pool service and cleaning daily. We are really enjoying our stay and nothing is ever too much trouble would highly recommend this hotel and city.
Stayed 1 night in Sep 2024

6/10 Okay

Nisham

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Still old looks and not upgraded the hotel facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Rand

Disliked: Property conditions & facilities
It. Is not five star, no transport , old furniture
Stayed 7 nights in Jul 2024

6/10 Okay

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall, an ok experience. Gym and pools are excellent. Staff very good but hotel let down by the rooms. They are ok but very dated. The most annoying/ disappointing aspect was the room keys. Constantly having to be reprogrammed meaning that you are often having to go fown to reception to get them renewed, sometimes waiting in a queue of guests checking in etc. Only returned due to the gym and outdoor pool (great in the summer). Otherwise, i would avoid.
Stayed 3 nights in Aug 2024

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Constantly had to get keys reprogrammed
Stayed 11 nights in Jul 2024

10/10 Excellent

MAZEN, Davenport

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jul 2024

10/10 Excellent

MAZEN, Davenport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa and piol
Stayed 1 night in Jul 2024

10/10 Excellent

Umit, istanbul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very friendly team. I love to atmosfer. I highly recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Inzamam ul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
It was great
Stayed 6 nights in Jul 2024

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Ivan, Toshkent

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hi all The hotel is really nice (though a bit tired) and the people are generally nice and kind. But some of the staff decided that they can lecture and teach. First experience for me. Anyway, this place can be a choice for a short break. Best Ivan
Stayed 3 nights in Jun 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception are great people special gulag rabbeni
Stayed 4 nights in Jun 2024

8/10 Good

gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything you need - but nothing beyond. Location - you need a car. We stayed one night between two trips in order to avoid getting into the city centre. Spa- basic.
Stayed 1 night in May 2024

8/10 Good

Mirza

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in itself is fine. I booked a junior suite which was good value. However, if you consult a map it does not appear far to the city centre. In fact the hotel is "trapped" behind 3 enormous roads un-crossable for pedestrians and with only one underpass in the least convenient direction. There are no other commercial buildings close to the hotel. This means every day starts with a taxi (good value actually) or a walk up the same long hill alongside three lanes of thundering traffic. The metro (Nariman Narimanov) is 25 minutes away. The trick is to get bus No 1 outside the Haider Aliyev centre to May 28th square and change to route 5 to go to the old city. Public transport dirt cheap but inconvenient. There are some restaurants on Haider Aliyev square. The Georgian one is particularly recommended. The hotel restaurant is dead. Never saw more than 4 people in a dining room for 100 at dinner time
Stayed 7 nights in May 2024

10/10 Excellent

Sakshi

Stayed 5 nights in May 2024

10/10 Excellent

parmjit

Liked: Cleanliness, staff & service, property conditions & facilities
Gulnara receptionist was so nice to deal . The receptionist also very nice and dealing was so hreat
Stayed 2 nights in Apr 2024

8/10 Good

sami

Business traveller
Liked: Cleanliness, staff & service, amenities
Property is abit outdated unfortunately but rooms are clean and service is good. It is very difficult to exit property if you are going opposite direction of entry. This might add extra 10 minutes to the drive
Stayed 4 nights in Feb 2024

10/10 Excellent

Sadi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the only problem is, hotel is not on a walking distance to anywhere. The hotel is next to a highway and it is almost impossible to walk anywhere. The first motivation for the hotel was, its very close location to the Hayder Aliyav center, but it is almost impossible to pass the highway to there. Thanks Bolt for transportation. Other than walking the hotel has a fancy design, room decoration was better than our expectations. Swimming pool is an extra building next to the hotel. Somehow my girlfriend didnt enjoy the society in the sports center and we didn't visit again. House keeping was not good in timing and they didn't replace the towels during 6 days stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star hotel for 3 star price! One of the best values ever. The hotel i wonderful. The room was excellent. The staff was so kind, helpful, amazing. Breakfast each morning was wonderful. One of the nicest hotels ever. 10 out of 10 for everything. Highly recommend.
Stayed 3 nights in Nov 2023

10/10 Excellent

Zeljko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 5 nights in Nov 2023