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Douro Palace Hotel Resort and Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Douro Palace Hotel Resort and Spa

Exterior
Couples treatment room(s), sauna, Turkish bath/hammam, body treatments
Double Room, Garden View
Interior detail
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Lugar Do Carrapatelo, Santa Cruz do Douro, Baiao, 4640 423
  • Monastery of Santo André de Ancede
    12 min drive
  • Garden of Saint Bartholomew
    14 min drive
  • Baiao Municipal Museum
    15 min drive
  • Viseu (VSE)
    96 min drive

Room options

View all photos for Double Room, River View

Double Room, River View

Double Room, River View

  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Garden View

Double Room, Garden View

Double Room, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Twin Room, Garden View

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, River View

Minibar, in-room safe, desk, blackout curtains

Twin Room, River View

  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

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About this property

Douro Palace Hotel Resort and Spa

Riverfront hotel with a full-service spa and free breakfast
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a sauna, and a rooftop terrace are onsite.
Douro Palace Hotel Resort and Spa offers 60 accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Baiao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Douro Palace Hotel Resort and Spa, you'll be within walking distance of Duoro River. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to body scrubs, massages, or facials at the spa
  • Services include free babysitting, free supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a sauna
  • Just a 3-minute drive from Duoro River and a few minutes from Quinta de Covela
  • Airport and train station pick-up shuttle service available for a fee
Douro Palace Hotel Resort and Spa offers its guests a full-service spa, a sauna, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. A children's pool, a rooftop terrace, and multilingual staff are also featured at the family-friendly Douro Palace Hotel Resort and Spa. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Baiao hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.
Douro Palace Hotel Resort and Spa has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking options include a carport
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Free babysitting
  • Free supervised childcare
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 6 to May 3:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one way)
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Douro Palace Hotel Resort and Spa offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
A swimming cap is mandatory in all indoor swimming pools.
Property Registration Number 3997

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Douro Palace
Douro Palace Baiao
Douro Palace And Spa Baiao
Douro Palace Hotel Resort Baiao
Douro Palace Hotel Resort and Spa Hotel
Douro Palace Hotel Resort and Spa Baiao
Douro Palace Hotel Resort and Spa Hotel Baiao

Douro Palace Hotel Resort and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 217 reviews" "
Rating 8 - Good. 78 out of 217 reviews" "
Rating 6 - Okay. 16 out of 217 reviews" "
Rating 4 - Poor. 7 out of 217 reviews" "
Rating 2 - Terrible. 2 out of 217 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

has

Stayed 1 night in Jul 2024

10/10 Excellent

Walter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful surprise
This hotel is in a beautiful remote location in the Douro Valley. It is a spa style hotel. The breakfast buffet was wonderful. Staff on desk ere very helpful. We like the dining room food better than the bar menu (just our choice).
Stayed 3 nights in Jun 2024

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
We loved the Douro Palace. The food was exceptional and we wish we could have stayed longer!
Stayed 1 night in Jun 2024

10/10 Excellent

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay- absolute highlight of our trip. The staff were so friendly and accommodating. The property and facilities were so nice. It would be hard not to enjoy this place and to totally disconnect and relax.
Stayed 2 nights in May 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Friendly and very helpful. The spa was fabulous. The views of the river were breathtaking. We hope to return!
Stayed 1 night in May 2024

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything, from staff to the food, to the cleanliness to the quiet! Would come again!
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Tough roads to get there.
Stayed 1 night in Feb 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! The room was clean, modern, and spacious, the spa was super. Overall, it was a lovely hotel!
Stayed 2 nights in Oct 2023

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, this is the second time and will definitely return again! Hotel views are stunning ! Beautiful decoration , confortable bed and very clean Food at the restaurant is very good and breakfast is also very good
Stayed 1 night in Oct 2023

8/10 Good

Glenn

Liked: Cleanliness, staff & service, room comfort
Better than I thought
Clean but it’s time to spend some money on property. It’s starting to show some wear
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great!
Stayed 1 night in Jun 2023

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views! Downside: Isolated area and curvy roads to get there.
Stayed 1 night in Jun 2023

10/10 Excellent

Astrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful although somewhat stark resort and VERY remote. For me the best part was the view and the pool area. Staff did not advise us of all dining options. We made a reservation for lunch and were the only ones there 🙄. Same menu as dinner. Could have ordered sandwich from room service or eat at bar. But overall a very relaxing experience.
Stayed 2 nights in Apr 2023

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautifully designed and well located in the fours river valley
Stayed 1 night in Oct 2022

10/10 Excellent

Alexander, Potomac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the room and pool. Clean, nice property. Was not impressed with the dining, though.
Stayed 1 night in Oct 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing ! Has beautiful views , is incredibly confortable , clean , staff very friendly and helpful. We had dinner at the hotel restaurant, food was very good and staff friendly , there was a delay serving food and staff were very apologetic Breakfast is very good best bread I ever had in a hotel! The indoor swimming pool is clean and provides a very relaxing atmosphere The bed was very confortable. I will go back again as this was a very good place to relax
Stayed 1 night in Oct 2022

10/10 Excellent

Margi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Ayda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic isolation!
An amazing escape from the world! Such an idyllic place. Advise on booking a transfer if you're not driving as it's so isolated. That's what made it so perfect!
Stayed 4 nights in Jul 2022

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service
Location is superb.
Stayed 3 nights in May 2022

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
B
Stayed 2 nights in May 2022