Ion Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ion Hotel

In-room safe, desk, laptop workspace, blackout curtains
Reception
Food and drink
Front of property
Free daily local cuisine breakfast

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
56 Legarda Rd, Baguio, 2600 Benguet, Baguio, CAR, 2600
  • Our Lady of Atonement Cathedral
    6 min walk
  • Burnham Park
    6 min walk
  • Session Road
    15 min walk
  • Baguio (BAG-Loakan)
    15 min drive

Room options

Standard Single Room

  • 25 sq m
  • Sleeps 1
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Ion Hotel

Hotel with free breakfast, a short walk to Burnham Park
A 24-hour front desk, free breakfast, and free self parking are available at this hotel. WiFi in public areas is free. Housekeeping is available on request.
Ion Hotel offers 186 accommodations with safes and complimentary bottled water. This Baguio hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers, slippers, bidets, and hair dryers. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered on request and change of towels can be requested.
Our customers tell us they can't get enough of the helpful staff at Ion Hotel. During your stay, you're just a quick walk from Burnham Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free local cuisine breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include 2 meeting rooms and an elevator
  • Within a 15-minute walk of Burnham Park and Session Road
Free breakfast is served daily. Public spaces have free WiFi. There are 2 meeting rooms available. Self parking is free.
Guests are served free local cuisine breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM–10:00 AM

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (on request)

Business services

  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Hand-held shower head
  • Step-free path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an access code
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at Ion Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per accommodation, per night
  • A damage deposit of PHP 2000 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ion Hotel Hotel
Ion Hotel Baguio
Ion Hotel Hotel Baguio

Ion Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 22 out of 49 reviews" "
Rating 8 - Good. 15 out of 49 reviews" "
Rating 6 - Okay. 6 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 4 out of 49 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Dale

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I did like is the staff. I paid 80 US dollars for a room that was not maintained. First there was paint spots on the floor, an open electrical panel in the closet. No safe until I had to call and ask one to be placed. No air conditioning. To get cool I had to open the window and the traffic was so loud all through the night I got no sleep whatsoever. Two pillows only. The shower liquid soap and shampoo was either diluted or low quality. The room looked like a room from hotel six. The breakfast buffet was okay but was very limited on items. I am glad I only spent one night. That place should be a 30 dollar room not an 80 dollar room. The manager should put more work in keeping the rooms updated. The appearance of Ion was very nice but the room was awful.
Stayed 1 night in Jul 2024

8/10 Good

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

PERLITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Jeffrey, Dallas

Stayed 3 nights in Feb 2024

2/10 Terrible

Alex

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel not clean. Staff are great
I found 2 mice eating on the night stand. The head shower was leaking same for the toilet hose. The TV channels were not available when i woke up at around 2AM. The staff are very helpful, friendly and courteous, from kitchen, front desk and the security officers. The hotel owner should invest a little to bring tge hotel up to standard.
Stayed 1 night in Feb 2024

10/10 Excellent

Jesuphire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Kwok Soon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Golda Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were great! They looked after us really well. The only thing is the rooms aren’t soundproofed.
Stayed 2 nights in Jan 2024

10/10 Excellent

May Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well secured as well as the staff was accommodating.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don’t get to take photos of my stay but one word best describes the entirety of the hotel and the staff from security to front desk, to dining area and room service: EXCELLENT
Stayed 2 nights in Dec 2023

10/10 Excellent

Jimmy, Kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Domingo, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet,close to shopping and restaurants, easy parking. Costumer service excellent, clean, eco friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Domingo, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s spacious, costumer service excellent, accessible to everything, safe, guards were very helpful in getting taxi, breakfast buffet excellent and lots of choices. Definitely will book again.
Stayed 1 night in Oct 2023

10/10 Excellent

CRESENCIO N. JAVILLO

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 2 nights in Dec 2023

10/10 Excellent

remedios

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Al A.

Travelled with partner
Liked: Cleanliness, staff & service
Quiet
Stayed 2 nights in Nov 2023

8/10 Good

Chanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property and staffs are amazing to deal with.
Stayed 3 nights in Nov 2023

6/10 Okay

Bienvenido

Travelled with family
Liked: Cleanliness
Sink Water pressure is bad. Improve resto menu.
Stayed 3 nights in Nov 2023

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent service , very new and modern , located near everything
Stayed 2 nights in Oct 2023

2/10 Terrible

Jon Erwin

Disliked: Cleanliness, staff & service

2/10 Terrible

Jon Erwin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID AT ALL COSTS - WOULD HIGHLY RECOMMEND ANY HOTEL OTHER THAN THE ION HOTEL. How did this hotel manage to pass a health inspection when it fails at even the basics of hospitality? The lobby restrooms were poorly maintained and had very dim lighting. Toilet caulkings were yellow/black; everything reeked of a public urinal. Concierge never offered to take our luggage to our room. We were brought to our booked room - which happened to be the closest one to the elevators. Upon entering, the first impression was noticeably dark and dusty. Initial inspection showed dust on every surface - including the door handle. A section of the flooring had a deteriorated hole. Nearby the floor hole and the entrance were several dead bugs (probably termites). A blacklight test showed stains all over the sheets - disgusting; absolutely unacceptable! We went back to the lobby to complain and, after they spoke to their manager, they offered a free upgrade to a suite. After about 15 minutes for them to prep the suite, we were guided up to check it out (again, the suite closest to the elevator). Spacious, but failed the blacklight test - again, stains all over the sheets and pillows. We bolted out and declined the offer. It seemed like none of their rooms were thoroughly prepared and inspected (even after stating we're checking in late). We took video footage of both rooms as proof. Apparently, this hotel used to be a Holiday Inn, but was reclaimed under new management - hence "grand opening".

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Ion Hotel, Baguio is a good place to stay.
Overall it was a pleasant experience. Staff is awesome but the hotel is older and it shows. They are remodeling and each room has A/C now. Tile floors show their age with light staining. Bed was good. Location is fantastic. The restaurant was great as well. I would stay there again.
Stayed 5 nights in Oct 2023

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pretty nice. Stayed for three nights. The room as very nice, and when the staff cleaned the room they did an excellent job. The breakfast was awesome. A lot of fresh choices to chose from although some dishes that should have been hot, weren't. Only complaint I have is that the bathroom was poorly designed. There were two showers in the room. One stand up, and one with the bathtub. Both sprayed water everywhere because there were not shower curtains or doors and the shower heads were poorly maintained making them spray in places they shouldn't have been. Water pressure was also poor and so was the water temperature. Would consider staying again, but would probably bring my own shower head. ;)