Hotel with free breakfast, a short walk to Burnham Park
A 24-hour front desk, free breakfast, and free self parking are available at this hotel. WiFi in public areas is free. Housekeeping is available on request.
Ion Hotel offers 186 accommodations with safes and complimentary bottled water. This Baguio hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers, slippers, bidets, and hair dryers. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered on request and change of towels can be requested.
Our customers tell us they can't get enough of the helpful staff at Ion Hotel. During your stay, you're just a quick walk from Burnham Park. Free breakfast, free WiFi in public areas, and free self parking are available.
Free local cuisine breakfast served daily
Free WiFi (speed: 50+ Mbps)
Free self parking
Amenities include 2 meeting rooms and an elevator
Within a 15-minute walk of Burnham Park and Session Road
Free breakfast is served daily. Public spaces have free WiFi. There are 2 meeting rooms available. Self parking is free.
Guests are served free local cuisine breakfast daily from 6:00 AM to 10:00 AM.
Languages
English, Filipino
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
Free covered self-parking on site
Wheelchair-accessible parking available
Food and drink
Free local cuisine breakfast available daily 6:00 AM–10:00 AM
Conveniences
Lift
Guest services
24-hour front desk
Change of towels (on request)
Housekeeping (on request)
Business services
Meeting rooms - 2
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
Hand-held shower head
Step-free path to entrance
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
Wheelchairs available on site
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Fan
Bathroom
Bidet
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Toothbrush and toothpaste
Food and drink
Electric kettle
Free bottled water
More
Desk
Guidebooks/recommendations
Iron/ironing board
Laptop-friendly workspace
Local maps
Safe
Slippers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 12:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an access code
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, staffed front desk
Pets
Pets and service animals are not allowed at Ion Hotel
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: PHP 2000 per accommodation, per night
A damage deposit of PHP 2000 will be collected before check-in.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Ion Hotel Hotel
Ion Hotel Baguio
Ion Hotel Hotel Baguio
Ion Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The only thing I did like is the staff. I paid 80 US dollars for a room that was not maintained. First there was paint spots on the floor, an open electrical panel in the closet. No safe until I had to call and ask one to be placed. No air conditioning. To get cool I had to open the window and the traffic was so loud all through the night I got no sleep whatsoever. Two pillows only. The shower liquid soap and shampoo was either diluted or low quality. The room looked like a room from hotel six. The breakfast buffet was okay but was very limited on items. I am glad I only spent one night. That place should be a 30 dollar room not an 80 dollar room. The manager should put more work in keeping the rooms updated. The appearance of Ion was very nice but the room was awful.
I found 2 mice eating on the night stand. The head shower was leaking same for the toilet hose. The TV channels were not available when i woke up at around 2AM.
The staff are very helpful, friendly and courteous, from kitchen, front desk and the security officers.
The hotel owner should invest a little to bring tge hotel up to standard.
I don’t get to take photos of my stay but one word best describes the entirety of the hotel and the staff from security to front desk, to dining area and room service: EXCELLENT
It’s spacious, costumer service excellent, accessible to everything, safe, guards were very helpful in getting taxi, breakfast buffet excellent and lots of choices. Definitely will book again.
AVOID AT ALL COSTS - WOULD HIGHLY RECOMMEND ANY HOTEL OTHER THAN THE ION HOTEL. How did this hotel manage to pass a health inspection when it fails at even the basics of hospitality? The lobby restrooms were poorly maintained and had very dim lighting. Toilet caulkings were yellow/black; everything reeked of a public urinal. Concierge never offered to take our luggage to our room. We were brought to our booked room - which happened to be the closest one to the elevators. Upon entering, the first impression was noticeably dark and dusty. Initial inspection showed dust on every surface - including the door handle. A section of the flooring had a deteriorated hole. Nearby the floor hole and the entrance were several dead bugs (probably termites). A blacklight test showed stains all over the sheets - disgusting; absolutely unacceptable! We went back to the lobby to complain and, after they spoke to their manager, they offered a free upgrade to a suite. After about 15 minutes for them to prep the suite, we were guided up to check it out (again, the suite closest to the elevator). Spacious, but failed the blacklight test - again, stains all over the sheets and pillows. We bolted out and declined the offer. It seemed like none of their rooms were thoroughly prepared and inspected (even after stating we're checking in late). We took video footage of both rooms as proof. Apparently, this hotel used to be a Holiday Inn, but was reclaimed under new management - hence "grand opening".
Jon Erwin
8/10 Good
Kenneth
21 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Ion Hotel, Baguio is a good place to stay.
Overall it was a pleasant experience. Staff is awesome but the hotel is older and it shows. They are remodeling and each room has A/C now. Tile floors show their age with light staining. Bed was good. Location is fantastic. The restaurant was great as well. I would stay there again.
The hotel was pretty nice. Stayed for three nights. The room as very nice, and when the staff cleaned the room they did an excellent job.
The breakfast was awesome. A lot of fresh choices to chose from although some dishes that should have been hot, weren't.
Only complaint I have is that the bathroom was poorly designed. There were two showers in the room. One stand up, and one with the bathtub. Both sprayed water everywhere because there were not shower curtains or doors and the shower heads were poorly maintained making them spray in places they shouldn't have been.
Water pressure was also poor and so was the water temperature.
Would consider staying again, but would probably bring my own shower head. ;)