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Johannesbad Hotel Palace

4.0 star property

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Photo gallery for Johannesbad Hotel Palace

Lounge
Indoor pool, pool loungers
Exterior
Lounge
Indoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Hot tub
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
Alexander-Moser-Allee 13, Bad Hofgastein, Salzburg, 5630
  • Schlossalm & Stubnerkogel Ski Area
    ‪1 min walk‬
  • Gastein Ski Resort
    ‪1 min walk‬
  • Ski, Berge & Thermen Gastein
    ‪2 min walk‬

Room options

View all photos for Comfort Single Room, Balcony, Garden View

Comfort Single Room, Balcony, Garden View

Comfort Single Room, Balcony, Garden View

  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room, Balcony, Mountain View

Comfort Double Room, Balcony, Mountain View

Comfort Double Room, Balcony, Mountain View

  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

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About this property

Johannesbad Hotel Palace

Boardwalk/promenade hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Johannesbad Hotel Palace offers 198 accommodations with safes and bathrobes. Rooms open to balconies. Cable television is provided.

Bathrooms include bathtubs or showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Hot springs and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. There are hot springs on site.
During your stay at Johannesbad Hotel Palace, you're just a quick walk from Gastein Ski Resort. You'll find features like free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, body treatments, or body scrubs at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes hot springs, a gym, and a steam room
  • Steps from Gastein Ski Resort and Schlossalm & Stubnerkogel Ski Area
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Johannesbad Hotel Palace offers its guests a full-service spa, hot springs, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and a meeting room are available. A health club, a hot tub, and a sauna are also featured at the business-friendly Johannesbad Hotel Palace. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Bad Hofgastein hotel.

Guests are served free buffet breakfast daily from 7 AM to 10:00 AM.
Johannesbad Hotel Palace has 2 restaurants on site.

Languages

English, German, Hungarian, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Free off-site parking within 656 ft
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM–10:00 AM
  • 2 restaurants
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Archery
  • Bike rentals
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathrobes
  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 October, EUR 2.40 per person, per night
  • A tax is imposed by the city: From 1 November - 30 November, EUR 1.20 per person, per night
  • Tourism fee: EUR 0.50 per person, per night
  • Administrative fee: EUR 1.1 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 90 per person (roundtrip)
  • Pet fee: EUR 15 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Johannesbad Hotel Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 50402-000002-2020

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Palace Kur Sport-Hotel
Palace Kur Sport-Hotel Bad Hofgastein
Palace Kur Sport-Hotel Hotel
Palace Kur Sport-Hotel Hotel Bad Hofgastein
Kur- And Sport-Hotel Palace
Johannesbad Hotel Palace Bad Hofgastein
Johannesbad Hotel Palace
Johannesbad Palace Bad Hofgastein
Johannesbad Palace
Kur Sport Hotel Palace
Johannesbad Hotel Palace Hotel
Johannesbad Hotel Palace Bad Hofgastein
Johannesbad Hotel Palace Hotel Bad Hofgastein

Johannesbad Hotel Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 114 reviews
Rating 8 - Good. 56 out of 114 reviews
Rating 6 - Okay. 19 out of 114 reviews
Rating 4 - Poor. 3 out of 114 reviews
Rating 2 - Terrible. 0 out of 114 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Goce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2024

8/10 Good

Beatrix

Stayed 2 nights in Oct 2023

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
unless your +70 I would go somewhere else
The beds were really hard (when checking out, they Said we should have told them - so they had other beds that were better and we were left with bad ones?) You hear everything very clearly from outside the room - hallway, outside when trucks come at 4.30am with goods or at 23.00 when all the +70 year-olds are partying in the lobby The food was really not something I would recommend, be that dinner or breakfast! Especially if you have kids with you, then there isn’t really any dinner besides pasta and ice cream. If you are 70+ the food I’m sure, is delicious The clientele is clearly the older retired Germans/Austrians, so the review is mostly from a younger kids family perspective...
Stayed 2 nights in Jul 2020

10/10 Excellent

Ng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Karan, Pune

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good swimming pool and Sauna, nice breakfast. Very helpful Staff.
Stayed 2 nights in Nov 2019

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Very good breakfast. Nice indoor pool.
Stayed 3 nights in Sep 2019

10/10 Excellent

Lukasz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, friendly hotel with good spa and pool for a ski trip. Location was good but you do need to take a bus each morning and evening to get to the nearest lift up the mountain. Food was good (self-service buffet rather than table service). There is ski hire in-house (very convenient and great service). Compared with other Austrian hotels we've stayed in over the past couple decades of annual ski trips, we felt there were three areas for improvement: 1. The room was fairly small for a family of four; 2. It was unusual to have to pay for coffee/tea/hot chocolate during the apres-ski tea+cake session (previous hotels have typically provided self-service urns); 3. The complimentary soap came from dispensers above the sink and shower (like Premier Inn in the UK) and bathrobes had to be collected from Reception (with payment of a deposit). I guess these were more reminiscent of a 3-star rather than a 4-star hotel, though everything else was definitely at 4-star level.
Stayed 7 nights in Feb 2019

4/10 Poor

Di, Miami FL

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
It is an old hotel. Nothing has been remodeled. They only have one access door. It is not located near anything. As a matter of fact is located in a private section hard to find and access. I will never come back!
Stayed 1 night in Nov 2018

8/10 Good

Luka

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Rudolf, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in perfect location
I like this hotel because of its own swimming pool with thermal water, beautiful garden,comfortable rooms, buffet dinner, efficient staff and nice, quiet and convenient location close to the village center, village park, cross country skiing track and ice rink.
Stayed 6 nights in Dec 2017

8/10 Good

Barbara, Washington D.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-situated hotel for activities in the Alps
We stayed here for two nights to scope out the Austrian Alps and ski areas. This hotel has a spa and therapy center. It's very serene, overlooking a park, and with lovely pool area. The staff helped us navigate local activities. There is a shuttle bus directly across the street for visiting close by towns and the local ski hills.
Stayed 2 nights in Aug 2017

10/10 Excellent

gemma , brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel lovely, we had a problem with the bed and also the radiator however the reception staff arranged for these to be fixed immediately. Great location and spa facilities. Reception staff very helpful. Evening meals - not to our taste every night but plenty of options. breakfast was great and filled us up Before skiing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice family oriented hotel 4.5 rating
Overall a very positive experience. Very well run family oriented hotel. Excellent buffet style restaurant with very good variety of choices every night including "free" house wine and beer. Restaurant staff very helpful and friendly in particular the lovely Bulgarian couple, Judith and husband. Bar staff a little surly but that is a minor gripe. Nice pool and (naked) spa area which was a blessing to aching bones after a day on the slopes. A kettle and some toiletries (eg shampoo) would be nice. Very good facilities in town (thermal spa, ice skating etc) though a little quiet for our older teenagers as après ski is limited. Bad Gastein (€20 taxi ride) has plenty of action however if desired. Skiing good and extensive though blue slopes limited and those that were there were difficult to graduate to from nursery slopes for my first time skiing wife. Would recommend the hotel and area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

h.a, kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice but...
the hotel is amazing .. the only problem was no a/c and no refrigerator in room .. i would recommend this hotel for winter

10/10 Excellent

Richard, Branchburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great localtion for aHoliday
Wonderful Hotel, everything was great, the Swimming Pool was delightfully warm, breakfast sumptuous, dinners delightful and the hotel is well situated for visits to the many sights associated with Salzburg, Bad Ischl, Hallstadt, Dachstein Mountain ice Caves etc.

4/10 Poor

Mathias

Disliked: Cleanliness, property conditions & facilities, room comfort
This is an old hotell that has failed to modernize
Stayed 1 night in Aug 2024

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Das Preis-Leistungs-Verhältnis war für uns als Familie gut, da kann man eigentlich meckern. Das Frühstücksbuffet war nicht sehr abwechslungsreich, aber in Ordnung. Auch beim Abendbuffet fand sich immer etwas. Der Service im Speisesaal lief mitunter etwas schleppend, was aber auch mit der personellen Ausstattung zu tun gehabt haben dürfte. Es waren recht wenige Kellner/ Kellnerinnen für viele Gäste zuständig. Insgesamt hatten wir eine gute Woche. Kann man machen und auch weiterempfehlen.
Stayed 8 nights in Aug 2024

8/10 Good

I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes, sauberes, gut gelegenes Hotel, mit schönem Pool. Das Zimmer war ausreichend gross für 2 Zustellbetten für die Kinder. Wir hatten Halb Pension gebucht. Es war ein Gutes Frühstück und beim Abendessen immer was dabei was geschmeckt hat. Für 3 Nächte Optimal.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Travelled with partner
Durchschnittliches Hotel, in die Jahre gekommen, aber OK. Pool gut, Spa sonst klein. Essen gerade noch OK, aber alles, inkl Hauptspeisen, vom Buffet. Eine tägliche Getränkepauschale wird einem nahegelegt. Entspricht etwa 2 Getränken, sind aber auch selbst zu holen. Saftautomat, Bierzapfhahn und kleines Weinfass weiss - rot. Alles in allem hätten wir uns zu zweit in einem einfachen, herzlichen Haus ebenso wohler gefühlt wie in einem etwas höherpreisigen Haus mit gehobenem Service. Preis Leistung gerade noch OK. In einem Hotel mit diesem Namen und dieser Preisklasse würde ich Hauptspeisenservice an den Tisch und Minibar oder Wasserkocher oder Kaffeemaschine am Zimmer gut finden.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren sehr zufrieden und kommen gerne wieder.
Stayed 2 nights in Aug 2023

6/10 Okay

Steffen Lintrup

Travelled with family
Disliked: Staff & service
Ok til prisen
Fint hotel, men pool Manden var fin til prisen
Stayed 2 nights in Jul 2023