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PARKHOTEL Helene

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for PARKHOTEL Helene

View from property
Food and drink
View from property
Interior entrance
Lobby lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Spa
  • Parking available
  • Laundry
  • Breakfast included
  • Housekeeping

Explore the area

Map
Parkstrasse 33, Bad Elster, SN, 08645
  • Albert Park
    1 min walk
  • King Albert Theater
    8 min walk
  • Spa Gardens
    8 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    70 min drive

Room options

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | Living area

Single Room, 1 Single Bed

  • 21 sq m
  • Park view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 25 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About this property

PARKHOTEL Helene

Hotel in Bad Elster with free breakfast and a sauna
This smoke-free hotel features a restaurant, a sauna, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, conference space, and dry cleaning are onsite.
PARKHOTEL Helene offers 25 accommodations with safes and complimentary bottled water. A pillow menu is available. LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.
During your stay at PARKHOTEL Helene, you're just a quick walk from Ore Mountains-Vogtland Nature Park. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Alberts Parkrestaurant
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a sauna and bike rentals
  • Steps from Ore Mountains-Vogtland Nature Park and Albert Park
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly PARKHOTEL Helene. Parking is available for a fee. A complete renovation of PARKHOTEL Helene was completed in January 2016.

This 3-star Bad Elster hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:00 AM.
Alberts Parkrestaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 7 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • Room service available

Restaurants on site

  • Alberts Parkrestaurant

Things to do

  • Bike rentals
  • Sauna
  • Spa services

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (431 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hand-held shower head
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – January 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 8 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 7 per night (in/out privileges)
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7 AM - 8 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Parkhotel Helene
Parkhotel Helene Bad Elster
Parkhotel Helene Hotel
Parkhotel Helene Hotel Bad Elster
Parkhotel Helene Hotel
Parkhotel Helene Bad Elster
Parkhotel Helene Hotel Bad Elster

PARKHOTEL Helene Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 17 reviews" "
Rating 8 - Good. 10 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

FILIP, STAITHES, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE FRIENDLY HOTEL WITH ATMOSPHERE AND WARMTH
A SHORT (4 DAY) STAY OUT OF SEASON. ARRIVED LATE BUT GREETED WITH ENTHUSIASM AND CARE. LOVELY ROOM WITH ALL NECESSARY FACILITIES. GOOD FOOD SERVED WITH LOVE. GENUINE CONCERN FOR OUR COMFORT AND EASE. DESPATCHED WITH LOVINGLY PREPARED PACKED BREAKFAST ON LAST DAY. WE SHALL STAY THERE AGAIN.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein Hotel mit Stil und Charme, sehr freundlichem Personal und gutem Restaurant.
Stayed 1 night in Oct 2023

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Ein wenig älteres Mobiliar, aber schöne Details. Sehr zentral, ruhig und sauber.
Stayed 1 night in Aug 2023

8/10 Good

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Helgard

Liked: Staff & service, amenities, property conditions & facilities
Personal sehr zuvorkommend. Lage gleich am Park, und Bäder sind zu Fuss erreichbar. Wunderbar ruhig. Im-Haus Restaurant ist vorzüglich. Würde wieder hier buchen.
Stayed 4 nights in Oct 2022

8/10 Good

Kerstin

Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Die Erwartungen haben sich in vollem Maße erfüllt. Es war eine gute Zeit. Wir hoffen wieder kommen zu können. Ilona und Andreas
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

10/10 Excellent

Margareta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

4/10 Poor

Lidia

Disliked: Property conditions & facilities, room comfort
Skąpe śniadania poniżej ogólnie przyjętych standardów, w tym czarne banany na talerzu oraz czarne jajka gotowane niewiadomo kiedy. Tylko w niedzielę śniadanie odpowiadało standardowi
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel in Bad Elster in guter Lage
Gutes Hotel in schöner Parklage von Bad Elster mit kurzen Wegen zur Therme, zum Theater und zum Zentrum.

8/10 Good

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Uwe, Bitterfeld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
problemlos gut
alles wie laut Beschreibung und Bewertung erwartet- gut, Zimmer mit allem, was für Kurzurlaub gebraucht wird, Parkplatz sollte besser vorher reserviert werden, ansonsten muß auf ausreichend vorhandenen Parkplätzen an öffentlicher Straße vorlieb genommen werden, Frühstück und Restaurant ohne Tadel, gerne wieder

8/10 Good

MN, Stgt

Liked: Cleanliness, staff & service, room comfort
Geschäftsreise, aber alles super
Kann zum Wellnessangebot nichts sagen. Habe sehr spät eingecheckt. Personal und Chef sehr freundlich, trotz geschlossener Küche gabs noch ein Vesper. Zimmer zweckmässig eingerichtet, aber schon etwas in die Jahre gekommen. Ziemlich enge Dusche. Ruhig gelegen, Nacht sehr ruhig.Frühstück soweit OK. Alles in Ordnung, sofern ich nochmal in die Ecke muss, werd ich wiederkommen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities