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Citadines Bacolod City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Bacolod City

Reception
Premier Studio | Private kitchen
Outdoor pool
Deluxe Apartment, 2 Bedrooms | Private kitchen
Premier Studio

Reviews

10 out of 10

Exceptional

Popular amenities

  • Parking included
  • Room service
  • Pool
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Lacson Street, Brgy. Bata, Bacolod, Western Visayas, 6100
  • Capitol Lagoon Park
    3 min walk
  • Robinsons Place Bacolod
    15 min walk
  • Yoyo Land
    4 min drive
  • Bacolod (BCD-New Bacolod - Silay)
    19 min drive

Room options

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

  • 30 sq m
  • Studio
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio

Premier Studio

Premier Studio

  • 30 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area

Deluxe Apartment, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area

Deluxe Apartment, 2 Bedrooms

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Pool

Park Inn By Radisson Bacolod

Pool
Spa
Kids pool
Parking included
4.5 out of 5, Wonderful, (240)
The price is €72
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Park Inn By Radisson Bacolod

About this property

Citadines Bacolod City

Aparthotel in Bacolod with a 24-hour front desk and an outdoor pool
An outdoor pool, dry cleaning, and a 24-hour front desk are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Each apartment provides a microwave and an electric kettle, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include room service, a hair dryer, and a safe.
Citadines Bacolod City offers 200 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Bacolod aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.
During your stay at Citadines Bacolod City, you're just a quick walk from Capitol Lagoon Park. Free WiFi in public areas, free self parking, and an outdoor pool are available. Built in 2024, this upscale aparthotel has 200 apartments. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, a microwave, and room service
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry
  • Just a 3-minute walk from Capitol Lagoon Park and 15 minutes by foot from Robinsons Place Bacolod
  • Airport shuttle service available for a fee
As a guest of Citadines Bacolod City, you'll find an outdoor pool, dry cleaning/laundry services, and room service (during limited hours). WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Bacolod aparthotel is smoke free.

Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Microwave
  • Electric kettle

Dining

  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Dressing gowns
  • Toilet paper
  • Free toiletries
  • Toothbrush and toothpaste
  • Bidet
  • Shampoo
  • Soap
  • Towels provided
  • Hairdryer

Entertainment

  • 32-inch flat-screen TV with cable service

Laundry

  • Dry cleaning/laundry service
  • Near a laundromat

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 152
  • Front entrance ramp
  • Hand-held shower head
  • Height-adjustable shower head
  • Magnifying mirror
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Soundproofing
  • Step-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchairs available on site
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Phone
  • 24-hour front desk

Location highlights

  • Near the airport
  • In the city centre
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping
  • Near a zoo

Things to do

  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 200 rooms
  • Built in 2024
  • Individually furnished
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Bacolod City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PHP 1000 (one-way)
  • Spa fee: PHP 1000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Citadines Bacolod City offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Citadines Bacolod City Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 10 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.4/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jocela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ena

Liked: Cleanliness, property conditions & facilities
The stellar customer service of the front desk.
Stayed 2 nights in Dec 2024

10/10 Excellent

LEMUEL N

Liked: Cleanliness, amenities, property conditions & facilities
If you are looking for luxury, convenience and value, Citadines Bacolod is your top choices to stay in Bacolod City.
Stayed 1 night in Dec 2024

10/10 Excellent

Ma Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall 5 star rating
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superior quality. Absolutely one of the best breakfast buffets I have ever had in my life. Dinner was magnificent. The pool is wonderful and the bar was outstanding.Excellent staff and service. Citadines is striving to be the best stay in Bacolod City and it shows.
Stayed 2 nights in Nov 2024

8/10 Good

Zaldy M.

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
On Friday the 22nd a little after 6pm my mother 83 yrs of age elderly brought to my attention of a big bang noise from above the room while resting. A big bang woke her up so nervous and startled. She immediately came to front desk reported the incident and all the desk response wasnt very inspiring. Did not show any empathy while solving this problem. Per noticed the construction should be over at 6pm. On check out day no MOD on the as early 730am. So, I just left the hotel at that.
Stayed 5 nights in Nov 2024

10/10 Excellent

ANTIPAS IV

Business traveller
Liked: Cleanliness, room comfort
Great hotel in Bacolod
Courteous and professional staff, nice restaurants, clean room
Stayed 1 night in Nov 2024

10/10 Excellent

Joselito, Middleton

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Excellent staffs! Kristine, AJ and the rest of her colleagues , sorry I didn’t get all your names, in the front desk are truly courteous, helpful and admirable! Leane, the greeter, Jeremy, Shyra and the rest of wait/beverage staffs, TJ, Aaron in the egg/soup station are all so wonderful and friendly. Kudos as well to executive chef Jordan Medrano, the daily morning breakfast/bench selections are superb and all are tastefully crafted. Carl, those morning carts, superb!!! Roslyn , our room staff, great job! The hotel itself is a league of its own, but those staffers totally made you a Citadines! Truly a City of Smiles experience! Bacolod is lucky to have Citadines!
Stayed 4 nights in Sep 2024

10/10 Excellent

Siddharth

Business traveller
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024