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Acacia Hotel Bacolod

3.5 star property

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Photo gallery for Acacia Hotel Bacolod

Outdoor pool, pool cabanas (surcharge)
Executive Room, 1 King Bed
Gazebo
Executive Room, 1 King Bed
Property grounds

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
Burgos St. Extension Reclamation Area, Bacolod, 6100
  • Bredco Port Terminal
    ‪1 min walk‬
  • SM City Bacolod Northwing
    ‪5 min walk‬
  • SMX CONVENTION CENTER
    ‪7 min walk‬
  • Bacolod (BCD-New Bacolod - Silay)
    ‪33 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is €96
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includes taxes & fees
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About this property

Acacia Hotel Bacolod

Hotel in Bacolod with a 24-hour business center and a 24-hour front desk
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Acacia Hotel Bacolod offers 86 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Acacia Hotel Bacolod, you're just a quick walk from Bredco Port Terminal. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Steps from Bredco Port Terminal and 5 minutes by foot from SM City Bacolod Northwing
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

Public spaces have free WiFi. Event space at this hotel measures 20452 square feet (1900 square meters) and includes a conference center. The business-friendly Acacia Hotel Bacolod also features an outdoor pool, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Bacolod hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 6:00 AM to 10:00 AM.
Acacia Hotel Bacolod has a restaurant on site.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 497.25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference centre (20452 square feet of space)

Outdoors

  • Garden
  • Pool cabanas (surcharge)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 2000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately PHP 497.25 per person
  • Airport shuttle fee: PHP 1500 per vehicle (one-way)
  • Airport shuttle fee per child: PHP 1500 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Acacia Bacolod
Hotel Acacia Hotel Bacolod Bacolod
Bacolod Acacia Hotel Bacolod Hotel
Hotel Acacia Hotel Bacolod
Acacia Hotel Bacolod Bacolod
Acacia Hotel
Acacia
Acacia Hotel Bacolod Hotel
Acacia Hotel Bacolod Bacolod
Acacia Hotel Bacolod Hotel Bacolod

Acacia Hotel Bacolod Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 27 reviews
Rating 8 - Good. 8 out of 27 reviews
Rating 6 - Okay. 5 out of 27 reviews
Rating 4 - Poor. 4 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Oct 2024

2/10 Terrible

Donald

Stayed 2 nights in Sep 2024

8/10 Good

Mark

Stayed 1 night in Jul 2024

4/10 Poor

James

Travelled with family
Disliked: Staff & service
Fix the parking lot and purchase new towels!
They say that first impressions are most important. So when driving into a resort, you’re supposed to be captured by the beautiful ambiance of the hotel and surroundings. I was too busy dogging pot holes in the driveway and parking lot that would have severely damaged my car. There are also no parking lines and guests park so poorly leaving many parking spots unavailable. There is no handicap parking. I thought that was a requirement by law. There was no spots reserved for seniors or expecting woman. I had to park about 150 yards away because of poor parking. One time I tried to park next to the building when I saw another car pull away. The guard made me move! I asked him why was it Okay for the other driver. He spoke no English and kept repeating the same thing “must move car”. Interesting enough… I believe he had his favorites. I saw the same black pickup truck parked in the shade next to the building every day! If it is the owners truck… then post a sign stating that’s his spot so everyone knows how he places his priorities and customer satisfaction.😏 The guard would go out and he’d move the cones for who he wanted to. I guess what bothered me was that I’m a senior and was feeling ill that day. I’ll let the pictures tell the story.Also, spend a few dollars on new towels and provide them at the pool. The towels were like ten year old scratchy rags!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy thank
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy thank you
Stayed 1 night in Feb 2024

8/10 Good

Robert F Henning

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like an oasis as the hotel is in a very nice locat
Fabulous pool, close to Ayala and SM Malls, great free breakfast, accommodation was good, beds good, away from the busy city in a very quiet spot, no road noise, good security, hotel manager was really nice as were front desk staff and the price was good using Hotels.com.
Stayed 1 night in Jan 2024

8/10 Good

Herbert Herminio

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Acacia Bacolod Stay
Improve on your toilet accessories. Toothbrush, soap etc.
Stayed 2 nights in Nov 2023

6/10 Okay

Dennus

Stayed 2 nights in Oct 2023

8/10 Good

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good hotel with very friendly staff.
Stayed 13 nights in Jun 2023

2/10 Terrible

william, Fontana

Travelled with family
Disliked: Property conditions & facilities
Non potable water in bathrooms, dingy and paper thin towels, wifi impossible for periods of the day because of power fluctuations and sanitary conditions very questionable. I understand that there was the pandemic, but to keep using this as a crutch is inexcusable. My main concern is sanitation. This is something that Expedia should be concerned about for travelers. An experienced traveler I would have never considered staying at the Acacia knowing that they were using non-potable water any of the areas that I had to interact with. People who only travel occasionally, traveling with these conditions anywhere could affect their health. I recommend that Expedia immediately expunge this establishment from their listing until they can further investigate this matter.
Stayed 7 nights in Jun 2023

4/10 Poor

Michael

Travelled with family
Disliked: Room comfort
Lame, avoid
Another of Bacolod's hotel's wanna-bes. - no hot shower - Wifi is a trickle. only .2Mbps, even email is slow. - Breakfast sucked, better to to elsewhere.
Stayed 2 nights in Sep 2022

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service
Bathroom was way too small. No shower curtains. Toilet to close to the wall facing forward, not easy to use.
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Very far from Acacia in Manila. Food is plated with limited choices. Incomplete toiletries. Very disappointing.
Stayed 1 night in Sep 2022

8/10 Good

Feblyn Ina Mae

Stayed 2 nights in Jul 2022

10/10 Excellent

Edward

Stayed 3 nights in Apr 2022

6/10 Okay

Michael

Stayed 1 night in Mar 2022

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay longer
This is a very good hotel, but the restaurant is not that great. SM is within walking distance so you could go there to eat, there you also find ATM etc.
Stayed 1 night in Mar 2022

4/10 Poor

Charlotte

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Toiletries lacks soap and tooothbrushes. We have to buy toothbrushes and soap. No WiFi password was handed to us during check in.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel sign visible from the main road. And a shuttle service between the adjacent SM City and hotel
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are kept clean everyday.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As in most hotels in the Philippines, the breakfast was buffet type and invariably the food was cold. I had to get the staff to warm it up. The hotel had extensive refurbishing and the room we were allocated I am told had not been used for sometime. As a consequence, we found that the refrigerator had been delivered the previous day and was not installed. I had to install the refrigerator.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Disappoinng
It's a little disappoinng at Acacia bacold because of no clean water, brown color water, can't use it, even no informed during check in, also didn't accept room cancel at front desk, but they accepted after calling to travel agency. Overall poor service, will not book here any more.
Stayed 2 nights in Aug 2024

8/10 Good

shinichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バコロドではかなり歴史のあるホテルのようで
Stayed 4 nights in Jan 2020