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Papitos Bacalar Hotel and Marina

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Papitos Bacalar Hotel and Marina

Dock
Basic Cabin, 1 Queen Bed
Lunch and brunch served, garden views
Exterior
Dock

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Costero Bacalar Sur Esquina 16 Centro, Bacalar, QROO, 77930
  • Municipal Spa of Bacalar
    2 min walk
  • Fort of San Felipe
    5 min walk
  • Canal de los Piratas
    5 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    36 min drive

Room options

View all photos for Basic Cabin, 1 King Bed with Sofa bed

Free WiFi, bed sheets

Basic Cabin, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Basic Cabin, 1 Queen Bed

Basic Cabin, 1 Queen Bed

Basic Cabin, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Cabin, Multiple Beds, Garden View

Basic Cabin, Multiple Beds, Garden View

Basic Cabin, Multiple Beds, Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Basic Cabin, 1 Double Bed

Basic Cabin, 1 Double Bed

Basic Cabin, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Papitos Bacalar Hotel and Marina

Hotel with free parking, near Lake Bacalar
A restaurant, a bar/lounge, and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Papitos Bacalar Hotel and Marina offers 7 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 21-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Papitos Bacalar Hotel and Marina, you're just a quick walk from Municipal Spa of Bacalar. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy garden views while dining at Papitos
  • Onsite recreation includes kayaking
  • Just a 2-minute walk from Municipal Spa of Bacalar and 11 minutes by foot from Lake Bacalar
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Self parking is free.

This Bacalar hotel is smoke free.

Papitos - Overlooking the garden, this restaurant serves brunch and lunch. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Papitos

Things to do

  • Boat tours
  • Kayaking

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 21-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 11:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • There is no hot water on site.

Property is also known as

Papitos Bacalar Marina Bacalar
Papitos Bacalar Hotel and Marina Hotel
Papitos Bacalar Hotel and Marina Bacalar
Papitos Bacalar Hotel and Marina Hotel Bacalar

Papitos Bacalar Hotel and Marina Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 4 out of 22 reviews" "
Rating 2 - Terrible. 3 out of 22 reviews" "

6.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alma

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was not in sleeping and resting conditions. I checked in on June 3rd and checked right out. I explained to the receptionist that there was a lizard in the room and the bed sheets were soiled, there seemed to be mice poop in the pillows. I showed it to the receptionist and she said, it was roof dust but the whole room looked disgusting and dirty. There were open cracks in the room floor where more insects or rodents could get in the room. The AC wasn’t working properly either and not acceptable for Bacalar’s hot humid weather. I open a refund claim with Expedia but my claim was denied. I never spent a night in that place and checked right out same day. Do not reserve this place, it will ruin your vacation.
Stayed 4 nights in Jun 2024

2/10 Terrible

Delia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as we walked in we notice AC was not working and at a 95 degree weather plus humidity, it was very uncomfortable being inside the room. Also the bed had bed bugs and sheets were dirty. In addition there were spiders and a lizard in the room. We were there for approx. 2hrs and decided to stay at another hotel. All of this was reported to the person in charged and to Expedia. Horrible experienced!
Stayed 4 nights in Jun 2024

8/10 Good

maria

Stayed 2 nights in Dec 2023

4/10 Poor

Martin

Stayed 1 night in Dec 2023

10/10 Excellent

Lorie

Stayed 1 night in Mar 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, clean room, friendly staff, great food.
Stayed 1 night in Nov 2022

8/10 Good

Dora

Stayed 1 night in Jun 2022

8/10 Good

Ludrian

Liked: Staff & service
Good place to stay
Place is good and beautiful. Have in mind that these are cabins, some spaces are limited. Living space is good but the bathroom area is kinda small. View from the cabin area is awesome. Staff is super friendly.
Stayed 1 night in Apr 2022

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay at Papitos! Staff are friendly and the location is excellent
Stayed 2 nights in Apr 2022

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Feb 2022

2/10 Terrible

Kathleen

Disliked: Cleanliness
Stayed 5 nights in Apr 2024

8/10 Good

jorge

Travelled with partner
Liked: Cleanliness, staff & service
Me pareció algo caro para el espacio e instalaciones que tienen sin embargo la ubicación fue excelente
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria Engracia Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alejandro

Stayed 3 nights in Sep 2023

8/10 Good

Jorge Armin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable en la mayoria de los aspectos. Tiene muelle particular, estacionamiento, si uno gusta puede contratar el Tour ahi mismo, renta de kayak, motos acuaticas, a pie esta como a 5 minutos el centro donde hay restaurantes. El cuarto esta bien te lo entregan limpio, cuenta con baño y regadera, NO cuenta con agua caliente, NO cuenta con caja de seguridad, NO cuenta con frigobar, cuenta con internet(lo cual a la fecha de escribir esta reseña NO habia mucha gente era temporada baja anexo esto porque la velocidad del internet era aceptable) , cuenta con TV stamrt (para ver Netflix, Disney , Youtube, etc) , SI cuenta con clima, lo malo es que es una cama casi individual para una pareja pero asi se dueme juntitos igual :D , el servicio de limpieza al cuarto deja un poco mas que desear ya que tu tienes que ir a solicitarlo al igual que shampoo y jabones, mas sin embargo tu puedes ir a recepcion y con gusto te los dan. En cuanto al personal de limpieza me ubiera agradado un poco mas que ellos se acercaran a ti para ofrecerte el servicio, claro si tu vas y les dices no te lo van a negar, como observacion con mucho gusto te dicen que SI . Cuenta con un restaurante. El personal de recepcion muy amable en todo momento y te apoyan en todo lo que este a sus manos claro. En lo personal me agrado la experiencia, al final son cabañas NO es un hotel, tienes bastante privaciadad en la cabaña. Si eres alguien que esta acostumbrado a cuartos lujosos de hotel este lugar NO es para ti.
Stayed 3 nights in Apr 2023

10/10 Excellent

Leonard Yair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal es excelente, la ubicación y los tours son excelentes también
Stayed 1 night in Feb 2023

4/10 Poor

Alejandro

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Papitos Cabaña rústica
La cabaña se mueve con el aire. Se oye todo lo de la habitación de junto y las personas que pasan por la calle tomadas y cantando. No hay agua caliente y no hay un aviso en la reserva al respecto. Muy caro para lo rústico que esta
Stayed 1 night in Nov 2022

10/10 Excellent

ROSA MARIA ZEPEDA

Stayed 1 night in Sep 2022

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente vista y ubicación
Buen lugar en general linda vista todo bien solo un detalle es que no hay agua caliente y el baño es muy pequeño lo demás excelente.
Stayed 1 night in Aug 2022

4/10 Poor

Maria Celeste

Stayed 1 night in Jul 2022

4/10 Poor

María Celeste

Disliked: Cleanliness, staff & service, room comfort
Mal servicio
No me hicieron check in para considerar las primeras 5 noches para mi cuenta en Hoteles.com . Nadie sabía nada. No hacían aseo a diario, el lugar tenía restaurante pero no entendían que ofrecer a una persona vegana o vegetariana.
Stayed 5 nights in Jul 2022

8/10 Good

Herlyn

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
El lugar está muy bien ubicado, en el centro del pueblo, con vistas a la laguna muy lindas, el personal muy amable especialmente la chica de recepción, y aunque las cabañas están hermosas, la mala limpieza de las mismas demerita el lugar, hay telarañas de siglos en las sillas y el techo, la ducha horrible de sucia y la puerta se caía y a nuestra cabaña venían los chicos de seguridad de la entrada a cargar sus celulares en el conector del portal sin preguntar, pedir permiso algo muy molesto pues siempre estaban timbrándo ya que nuestra cabaña era la más cercana a la entrada
Stayed 1 night in Apr 2022