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Naya Bacalar Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Naya Bacalar Hotel

Dock
Romantic Room, 1 King Bed, Private Pool, Garden View
Sun deck
Breakfast, lunch, dinner served; Mediterranean cuisine, pool views
Outdoor pool

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Boulevard Aaron Merino Fernandez, Reg 16 Mz 70 Lt 3, Bacalar, QROO, 77930
  • Fort of San Felipe
    7 min walk
  • Canal de los Piratas
    9 min walk
  • Municipal Spa of Bacalar
    12 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    36 min drive

Room options

View all photos for Romantic Double Room, 1 King Bed, Private Pool, Pool View

Romantic Double Room, 1 King Bed, Private Pool, Pool View

Romantic Double Room, 1 King Bed, Private Pool, Pool View

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Private Pool, Garden View

Romantic Room, 1 King Bed, Private Pool, Garden View

Romantic Room, 1 King Bed, Private Pool, Garden View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Terrace, Garden View

Romantic Room, 1 King Bed, Terrace, Garden View

Romantic Room, 1 King Bed, Terrace, Garden View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

Pool
Parking included
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (50)
The price is €180
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Cristalino Lagoon Front Hotel Restaurant & SPA

About this property

Naya Bacalar Hotel

Hotel with free breakfast, near Lake Bacalar
Along with an outdoor pool, this hotel has a restaurant and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, concierge services, and wedding services are onsite. Change of towels is available on request.
Naya Bacalar Hotel offers 8 accommodations with minibars and hair dryers. Beds feature memory foam mattresses. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and facials.
During your stay at Naya Bacalar Hotel, you're just a quick walk from Fort of San Felipe. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy Mediterranean cuisine and a poolside location while dining at Nayade
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage, and wedding services
  • Within a 10-minute walk of Fort of San Felipe and Canal de los Piratas
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, spa services, and multilingual staff are also featured at Naya Bacalar Hotel. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Bacalar hotel.

Guests are served free continental breakfast daily from 8:30 AM to 11:30 AM.
Nayade - This poolside restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free continental breakfast available daily 8:30 AM–11:30 AM
  • 1 restaurant
  • Coffee/tea in a common area

Restaurants on site

  • Nayade

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Outdoor pool

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Outdoors

  • Outdoor entertainment area

Spa

  • Facials
  • Massage - deep-tissue
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Doorbell and phone notification

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Memory-foam mattress

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.

Naya Bacalar Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kolleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible tranquil stay. Staff is incredible, morning breakfast is healthy and so clean. There’s a bocce court and the restaurant has a simple menu that’s vegan friendly but also serves incredible rib eye! Hotel is set in the jungle with a short stroll to the lagoon for a sunrise kayak ride. Highly recommend for a tranquil stay. This is just outside the centro which was fine for us since we had a car. We will definitely be back.
Stayed 4 nights in Feb 2023

8/10 Good

YANIRE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es precioso súper instagrameable, la atención del personal muy buena todos son súper amables y las vistas son muy bonitas. El acceso a la laguna es muy chiquito y tiene mucha piedra que lástima para caminar si no es con paddle board no te puedes bañar en ella y si no lo sabes usar pues no te puedes meter, la alberca súper chiquita y sucia, el restaurante es caro y está muy agringado sin variedad, en la habitación no hubo agua caliente en dos ocasiones, si tu intención es tener acceso privado a la laguna para bañarte a gusto no es una buena opción, no todos los taxis quieren entrar o conocen dónde es el hotel lo cual es un problema porque está lejos del centro y el acceso está lejos de la carretera y lleno d barro no puedes entrar caminando y como el restaurante no está chido pues tienes que salir para comer.
Stayed 2 nights in Aug 2024

10/10 Excellent

juan, estado de mexico

Travelled with partner
Liked: Amenities
Extraordinario hotel cuidado en todo
Stayed 3 nights in Jun 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy bonito y agradable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rafael

Stayed 1 night in Apr 2024