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D LUXURY HOTEL BAKALAR

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for D LUXURY HOTEL BAKALAR

Basic Double Room
Front of property
Basic Room
Bathroom
Basic Double Room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenida 3, 619, Bacalar, QROO, 77930
  • Fort of San Felipe
    1 min walk
  • Canal de los Piratas
    3 min walk
  • Municipal Spa of Bacalar
    7 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    37 min drive

Room options

View all photos for Basic Room

Basic Room

Basic Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Triple Room

Premium bedding, down duvets, soundproofing, free WiFi

Basic Triple Room

  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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Room

Casa Hotel Arte Bacalar - Kayaks & Bikes

Breakfast included
Spa
Pet-friendly
Parking included
4.4 out of 5, Excellent, (14)
The price is €56
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Casa Hotel Arte Bacalar - Kayaks & Bikes

About this property

D LUXURY HOTEL BAKALAR

Hotel with a 24-hour front desk, a short walk to Lake Bacalar
Laundry facilities, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a garden. Change of towels is available on request.
D LUXURY HOTEL BAKALAR offers 10 air-conditioned accommodations with complimentary bottled water. Beds feature down comforters and premium bedding. 53-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at D LUXURY HOTEL BAKALAR. During your stay, you're just a quick walk from Lake Bacalar. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Services include tour or ticket assistance
  • Steps from Fort of San Felipe and 9 minutes by foot from Lake Bacalar
As a guest of D LUXURY HOTEL BAKALAR, you'll find tour/ticket assistance, a garden, and laundry facilities. Public spaces have free WiFi.

This Bacalar hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Premium bedding

Bathroom

  • Private bathroom

Entertainment

  • 53-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for MXN 150 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 150 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

D LUXURY HOTEL BAKALAR Hotel
D LUXURY HOTEL BAKALAR bacalar
D LUXURY HOTEL BAKALAR Hotel bacalar

D LUXURY HOTEL BAKALAR Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 45 reviews" "
Rating 8 - Good. 12 out of 45 reviews" "
Rating 6 - Okay. 7 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dulce Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Alfredo

I liked the fact that is centrally located, very clean and the staff was extremely attentive…good place to stay
Stayed 1 night in May 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rough and ready, basic charm. Clean, with kind bed, bathrooms a bit rough. But we only needed a bed for 2 nights to enjoy the beautiful Bakalar! The service was absolutely 💯 Price reflexes the expectation so as llong as your low maintenance this property will suite you 😉 Walking dista ce to the little town and all the activity providers. You must do a pontoon tour of the Seven Colours
Stayed 2 nights in May 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Paradis
Bacalar is just a big wow. The service at the Hotel was very friendly and helpfull. The hotel looks like it was renovated but it's missing a little fridge in the room, place to relax (no pool, no relaxing area with chairs and table) so it's impossible to relax at the hotel. Hotel was closed to almost everything.
Stayed 3 nights in Mar 2024

8/10 Good

Sidney

Liked: Staff & service
It’s not what you see in the picture
Stayed 2 nights in Mar 2024

6/10 Okay

Emiliana

Google maps takes you to the wrong place. It’s just a basic place.
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and location
For the price (55 usd in 2024) this was excellent value. Excellent location and very clean. The sheets appeared stained with some kind of oil- but they were clean. I complained thinking they were dirty, and staff went above and beyond. I was invited to look at the available rooms and pick a new room. Floors and bathroom were all impeccably clean. I was just being demanding. I speak Spanish so had no problem with the kind staff but I think some do not speak English. Rooftop is not finished yet but when it is, they will have an amazing view of the lake.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

HO

Liked: Cleanliness, staff & service
Great location and friendly staffs. I have to use the Google Translator bcause I don't speak Spanish and they don't speak English. -:)

8/10 Good

Judy

Liked: Cleanliness, staff & service
Disliked: Amenities
Location was excellent. It's right on the edge of the town center so it's very walkable around there. The room was very clean.. The rooms and hotel are very basic. Only one old couch in the lobby. The room had one little table. The is a shared refrigerator is on the roof of the hotel.. The staff is great, very warm and welcoming
Stayed 4 nights in Jan 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
2 blocks for main square. Simple room but very clean
Stayed 3 nights in Jan 2024

10/10 Excellent

homar b.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mis gustaría regresar x que la atención al cliente es buenísima! Super limpio y amigable staff, definitivamente regresamos
Stayed 1 night in Jan 2024

8/10 Good

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado y precio justo por el servicio ofrecido
Stayed 1 night in Sep 2024

6/10 Okay

Pablo

Stayed 1 night in Aug 2024

6/10 Okay

Josue

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Lo mejor de esta propiedad es su ubicación. Es increíble. El concepto del hotel es interesante pero la limpieza no es tan buena. Muchos se escudan por el hecho de que la tarifa es baja pero en la industria de la hotelería la limpieza debería ser el mejor servicio no importa que tarifa y que categoría tenga un hotel. Los muebles del baño se ven muy envejecidos y dañados, escaleras, areas públicas con mucho polvo debido al estilo del piso se nota mucho. Y la habitación fué trapeado con algo sucio que daba mal olor. No obstante, el servicio de los chicos de recepción siempre fué destacado y muy atentos a todo. Amo Bacalar, pero no hay obra pública, las calles sucias y con mucha basura, incluso fuera de este hotel. Los camiones que construyen el tren maya no son pretexto, cada quien debería ser responsable de barrera afuerita de su casa y sus negocios.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Aug 2024

2/10 Terrible

Remi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sale, dégueulasse, mal propre rien de plus a dire sauf de pas coucher la
Stayed 2 nights in Aug 2024

8/10 Good

Rosa

Liked: Cleanliness, staff & service
La ubicación es perfecta ya que se encuentra muy céntrico
Stayed 1 night in May 2024

6/10 Okay

Eugenia

Disliked: Cleanliness, property conditions & facilities
A la habitación le hace falta un tocador, espejo, bote de basura, la limpieza del baño es mala, me entregaron la habitación con el baño con cabellos y hongos en las esquinas. El segundo día de estancia no realizaron la limpieza y cuando les dije la chica de la recepción se molesto, la subieron a hacer solo por encima, el baño lo dejaron sucio. Necesitan mejoras esos aspectos del hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Thibaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

OMAr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil ubicación, cerca del muelle
Stayed 1 night in Jul 2024

10/10 Excellent

Hilda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the syaff is very good
Stayed 3 nights in Jun 2024

10/10 Excellent

Juanny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención de los trabajadores del hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel
Muy buena atención, muy contentos
Stayed 3 nights in Jun 2024