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 Bacalar •1 Room
 Bacalar • 1 Room
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Cristalino Lagoon Front Hotel Restaurant & SPA

4-star property
511 Costera, Bacalar, QROO (01) 562 1066
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Deluxe King Size Partial Lagoon View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Partial Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe King Size Front Lagoon View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Partial Lagoon View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Cristalino Lagoon Front Hotel Restaurant & SPA, you're just a quick walk from Cenote Esmeralda. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include meeting rooms, multilingual staff and a terrace
  • On-site recreation includes a steam room and kayaking
  • Just a 5-minute walk from Cenote Esmeralda and a 4-minute drive from Lake Bacalar

About the Cristalino Lagoon Front Hotel Restaurant & SPA

Location 511 Costera, Bacalar, QROO 77933

Property Features

Cristalino Lagoon Front Hotel Restaurant & SPA offers its guests 2 outdoor swimming pools and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at Cristalino Lagoon Front Hotel Restaurant & SPA. Self parking is free. This 4-star Bacalar hotel is smoke free.

  • 20 guestrooms or units
  • 3 levels
  • 4 buildings
  • Conference rooms
  • Built in 2023
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Cristalino Lagoon Front Hotel Restaurant & SPA offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature premium bedding. 32-inch Smart televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Tempur-Pedic beds
  • Minibar
  • Smart television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11:30 AM.

Cristalino Lagoon Front Hotel Restaurant & SPA has a restaurant on site.

Nearby Activities

2 outdoor swimming pools are on site along with a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Kayaking on site
  • Ecotours nearby
  • Paddleboard on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.

Pet Policy

  • Pets and service animals are not allowed at Cristalino Lagoon Front Hotel Restaurant & SPA

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Long-term renters welcome
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10.00 to 50.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cristalino Lagoon Front Hotel Restaurant
  • Cristalino Lagoon Front Hotel Restaurant & SPA Hotel
  • Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar
  • Cristalino Lagoon Front Hotel Restaurant & SPA Hotel Bacalar

You should know

  • Children 17 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.