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Alma de Zorro

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alma de Zorro

Outdoor pool
Front of property
Junior Room, 1 King Bed with Sofa bed, Terrace
Standard Room, 1 King Bed, Terrace | View from room
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle Ciricote Reg 8 Mza 249, 12, Bacalar, QROO, 77930
  • Lake Bacalar
    9 min walk
  • Polytechnic University of Bacalar
    17 min walk
  • Laguna Bacalar Ecological Park
    19 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    37 min drive

Room options

View all photos for Standard Room, 1 King Bed, Terrace

Standard Room, 1 King Bed, Terrace

Standard Room, 1 King Bed, Terrace

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed with Sofa bed, Terrace

Junior Room, 1 King Bed with Sofa bed, Terrace

Junior Room, 1 King Bed with Sofa bed, Terrace

  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Double Room, Terrace

Junior Double Room, Terrace

Junior Double Room, Terrace

  • 34 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room, 2 Double Beds, Terrace

Standard Double Room, 2 Double Beds, Terrace

Standard Double Room, 2 Double Beds, Terrace

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room, 2 Double Beds

Economy Double Room, 2 Double Beds

Economy Double Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Asilé Hotel Boutique

Free WiFi
Air conditioning
Laundry
Housekeeping
4.4 out of 5, Excellent, (117)
The price is €64
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Asilé Hotel Boutique

About this property

Alma de Zorro

Hotel with free parking, a short walk to Lake Bacalar
An outdoor pool, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Alma de Zorro offers 14 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Alma de Zorro, you're just a quick walk from Lake Bacalar. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • 9 minutes by foot from Lake Bacalar and a 3-minute drive from Laguna Bacalar Ecological Park
Alma de Zorro offers its guests an outdoor pool. Public spaces have free WiFi. Free self parking is available.

This Bacalar hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Alma de Zorro Hotel
Alma de Zorro Bacalar
Alma de Zorro Hotel Bacalar

Alma de Zorro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 43 reviews" "
Rating 8 - Good. 10 out of 43 reviews" "
Rating 6 - Okay. 7 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sheny

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Room service and water pressure was very poor. The visibility to turn to the Hotel was very poor.
Stayed 2 nights in Aug 2024

8/10 Good

Federico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The route is not paved, there no access to the lake on that street
Stayed 2 nights in Apr 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Feb 2024

10/10 Excellent

María Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable si buscas tranquilidad
Lugar hermoso, cómodo y con facilidad para recorrer la laguna
Stayed 2 nights in Jan 2024

10/10 Excellent

Raihan

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024

6/10 Okay

Arturo

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
En general bien, pero la alberca estuvo fría y no pudimos usarla y también en el cuarto hacía frío y mucho ruido de la carretera y camiones en la noche.
Stayed 5 nights in Dec 2023

6/10 Okay

Millie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel was pleasant. Far out of town and transport in Bacalar is limited which makes it tricky at times. Service was average (didn’t get shown room or ammenities etc). Ok for price
Stayed 2 nights in Dec 2023

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2023

4/10 Poor

Nicolas Ignacio

Travelled with family
Disliked: Amenities, property conditions & facilities
Propiedad muy mal ubicada, en una calle de mal acceso y sin absolutamente nada a su alrededor. Se necesita auto para todo.

10/10 Excellent

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience, very attentive staff, love the contact with nature that the property has to offer.
Stayed 1 night in Jun 2023

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Carmen

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Esta bien
Bien
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos fascinó el hotel solo que en los alrededores están construyendo más hoteles o casas y la verdad era un poco molesto, por lo demás todo super
Stayed 4 nights in Jul 2024

8/10 Good

Cutberto

Stayed 1 night in Jul 2024

10/10 Excellent

Dayzy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El concepto, limpieza y tranquilidad
Stayed 3 nights in Mar 2024

10/10 Excellent

Claudia

Stayed 2 nights in Mar 2024

10/10 Excellent

Manon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notre séjour a été génial, le personnel est incroyable, l’hôtel est magnifique . Merci beaucoup. Prévoir une voiture pour se rendre en ville.
Stayed 2 nights in Feb 2024

6/10 Okay

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
El hotel es lindo, las habitaciones dobles son camas matrimoniales q se me hicieron muy justas para 2 adultos y 2 niños, creo que deberían ser tamaño Queen. La calle de acceso no está pavimentada y nos ensuciamos mucho los zapatos y maletas en la tierra mojada, muy solo al rededor, no cuenta con estacionamiento.
Stayed 1 night in Dec 2023

8/10 Good

Didier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel.
Magnifique ! Personnel très sérieux et agréable. Point négatif le bruit de la route lié au passage des nombreux camions qui travaillent au projet du chemin de fer.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar
Stayed 1 night in Feb 2024

10/10 Excellent

Marie Hélène

Stayed 2 nights in Feb 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service
Lugar hermoso y confortable. Muy buen gusto del arquitecto y decorador. Armonía entre lo moderno y lo tradicional
Stayed 2 nights in Jan 2024

8/10 Good

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito el lugar, falta un poco de limpieza
Stayed 1 night in Jan 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno pero puede ser aún mejor
El hotel nos agrado muchísimo, la ubicación fue un tanto complicada ubicarla, y en la carretera su letrero es algo pequeño y sin iluminación para poder dar con ella fácilmente por las noches, de la habitación todo me pareció perfecto, cama super cómoda igual que las almohadas, el único inconveniente fue que las puertas de la regadera no se podían cerrar del todo bien y al usar la regadera toda el agua acaba en el resto del baño, y la puerta de la habitación que me tocó rechinaban demasiado, luegsr muy bonito y agradable, golveris nuevamente
Stayed 1 night in Jan 2024