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Aktun Bacalar

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aktun Bacalar

Exterior
Junior Double Room
Superior Studio Suite
Superior Studio Suite
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Mario Villanueva, Bacalar, QROO, 77935
  • Lake Bacalar
    4 min walk
  • Laguna Bacalar Ecological Park
    5 min walk
  • Fort of San Felipe
    7 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    39 min drive

Room options

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Double or Twin Room

Junior Double or Twin Room

Junior Double or Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

Similar properties

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La Galuna Bacalar

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The price is €180
for 1 room
includes taxes & fees
5 Jan - 6 Jan
La Galuna Bacalar

About this property

Aktun Bacalar

Hotel with an outdoor pool, a short walk to Lake Bacalar
This smoke-free hotel features an outdoor pool, a poolside bar, and a garden. WiFi in public areas is free. Other amenities include a TV in a common area. Change of towels is available on request.
Aktun Bacalar offers 10 air-conditioned accommodations with safes and blackout drapes/curtains. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include desks. Select Comfort beds feature premium bedding. 38-inch Smart televisions come with digital channels.

Bathrooms include showers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Aktun Bacalar, you're just a quick walk from Lake Bacalar. Features include free WiFi in public areas, plus an outdoor pool and a poolside bar.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 4-minute walk from Lake Bacalar and 5 minutes by foot from Laguna Bacalar Ecological Park
As a guest of Aktun Bacalar, you'll find an outdoor pool, a garden, and a television in a common area. Public spaces have free WiFi. You can enjoy a drink at the pool bar.

This Bacalar hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Lever door handles
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 132
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding
  • Select comfort bed

Bathroom

  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 38-inch smart TV
  • Digital channels

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 9831019907

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

Aktun Bacalar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 32 reviews" "
Rating 8 - Good. 7 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Rocio

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen.
Stayed 1 night in Jul 2024

10/10 Excellent

LILIANA, Villahermosa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is pretty nice! Is the second year that we stayed there and it is clean, fancy, really nice decoration and beds!
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.
Stayed 7 nights in Jun 2024

10/10 Excellent

James, White Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Great property easy walk to everything
Stayed 1 night in Jun 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From the outside and area, we were a bit turned off. HOWEVER, once you enter the gates of the property- it’s beautiful and the rooms are GREAT. The area ended up being great and close to many places to eat and access to the lagoon. Would stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Disselys

Liked: Cleanliness, staff & service, property conditions & facilities
I love
Stayed 1 night in Mar 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms, accessible location and very relaxing ambiance.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Lovely quiet spots, central and close to most restaurants and all
Stayed 2 nights in Feb 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service
This place is awesome and the staff are great.

10/10 Excellent

Daisy

Stayed 3 nights in Dec 2023

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Damaris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating.
Stayed 1 night in Jul 2023

8/10 Good

Jose E.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice updated rooms!
Stayed 1 night in Jul 2023

10/10 Excellent

Jonathan Mendoza

Stayed 2 nights in Aug 2024

10/10 Excellent

Enrique Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

gegner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Xochitl Edith

Stayed 1 night in Jul 2024

10/10 Excellent

Mariana, Culiacan

Liked: Cleanliness, staff & service, property conditions & facilities
Un secreto bien guardado cerca del centro.
Stayed 2 nights in Jul 2024

10/10 Excellent

MARIO ALBERTO

Stayed 1 night in Jun 2024

10/10 Excellent

Matilde

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio, de muy buen gusto, y todo funcinable
Stayed 2 nights in May 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aktun Bacalar
Excelente el lugar y la atención personalizada, Instalaciones nuevas, muy limpio y con buen mantenimiento. Bien ubicado, cerca del centro y buenos restaurantes. El único aspecto que no nos gustó es que aunque pagamos nuestra estancia por adelantado, el reglamento del hotel pide dejar un depósito extra. Como que eso no me había tocado antes
Stayed 4 nights in Apr 2024

10/10 Excellent

julie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel, propre et accueillant. Le jardin permet de se prélasser après une journée au soleil. Le seul point négatif est que le voisin de l’immeuble possède ses chiens qui jappent énormément le soir tombé jusque tard dans la nuit.
Stayed 5 nights in Feb 2024

10/10 Excellent

Mathilde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel
Très bel hôtel, très propre, accès rapide à pieds au centre ville et à la lagune
Stayed 2 nights in Jan 2024