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Akalki Hotel y Centro Holistico

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Akalki Hotel y Centro Holistico

Reception
Superior Cabin | Terrace/patio
Exterior
Superior Cabin | Living area
Aerial view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • On private beach
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Parking included

Explore the area

Map
Carretera Federal 307 Km. 12.5, Bacalar, QROO, 77900
  • Lake Bacalar
    10 min walk
  • Cenote Azul
    3 min drive
  • Cenote Cocalitos
    4 min drive
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    30 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Cabin

Superior Cabin

Superior Cabin

  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

Similar properties

Exterior

Our Habitas Bacalar

Breakfast included
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (172)
The price is €421
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Our Habitas Bacalar

About this property

Akalki Hotel y Centro Holistico

On a private white sand beach, near Cenote Cocalitos
Catch some rays on Akalki Hotel y Centro Holistico's private white sand beach, pamper yourself at the full-service spa, or enjoy yoga. Change of towels is available on request.
Akalki Hotel y Centro Holistico offers 15 accommodations with bathrobes and designer toiletries. Beds feature memory foam mattresses. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Akalki Hotel y Centro Holistico. During your stay, you'll be within walking distance of Lake Bacalar. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Indulge with body wraps, aromatherapy, or deep-tissue massages at the spa
  • Amenities include 2 meeting rooms, conference space, and a terrace
  • Onsite recreation includes a private beach, kayaking, and hiking/biking trails
  • 10 minutes by foot from Lake Bacalar and a 4-minute drive from Cenote Cocalitos
Step outside to unwind on the white sand beach. At Akalki Hotel y Centro Holistico, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like kayaking.

A free manager's reception is offered daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bacalar hotel.

The hotel hosts a free manager's reception daily.
La Botika - Onsite restaurant.
Budha Bar - Onsite coffee shop. Open daily.
La Botika - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–noon: USD 20 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • La Botika
  • Budha Bar
  • La Botika

Things to do

  • Beach yoga
  • Boat tours
  • Boating
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Paddleboards on-site
  • Private picnics
  • Sail boating

Family friendly

  • High chair
  • Snack bar/deli
  • Travel cot

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference space (269 square feet)
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Private beachfront location
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Romance packages available

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Memory-foam mattress

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service

More

  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: USD 150
  • Christmas Day (25 December) Gala Dinner per child: USD 150 (from 4 to 11 years old)
  • New Year's Day (1 January) Gala Dinner per adult: USD 200
  • New Year's Day (1 January) Gala Dinner per child: USD 200 (from 4 to 11 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: USD 120
  • Valentine's Day (14 February) Gala Dinner per child: USD 120 (from 18 to 18 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 for adults and USD 15 for children
  • Rollaway bed fee: USD 100.0 per night
  • Firewood fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

Akalki
Akalki Y Centro Holistico
Akalki Hotel y Centro Holistico Hotel
Akalki Hotel y Centro Holistico Bacalar
Akalki Hotel y Centro Holistico Hotel Bacalar

Akalki Hotel y Centro Holistico Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 84 reviews" "
Rating 8 - Good. 8 out of 84 reviews" "
Rating 6 - Okay. 3 out of 84 reviews" "
Rating 4 - Poor. 0 out of 84 reviews" "
Rating 2 - Terrible. 4 out of 84 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hani A

Liked: Cleanliness, staff & service, property conditions & facilities
Joanna did a great housekeeping job
Stayed 3 nights in Aug 2024

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beautiful stay in one of the lagoon villas. From the moment we arrived staff were incredibly helpful and attended to everything we needed. We took the opportunity to participate in the sound healing ceremony in the beautiful temple, which was a great experience. The grounds are beautiful and create an atmosphere conducive to relaxation. We also booked a couples Thai massage which was excellent. Food and drinks at the restaurant were top quality. Would definitely recommend for those looking to disconnect, slow down and rejuvenate.
Stayed 2 nights in Aug 2024

8/10 Good

Maria Fernanda Ochoa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo y tranquilo para desconectarse y descansar, solo falta un poco más de variedad en el menú de comida, ya que no es fácil salir a comer a otro lado y las opciones, aunque saludables, son limitadas y parecidas.
Stayed 4 nights in Jul 2024

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL place! The rooms are beautiful for a getaway experience, the staff is beyond accommodating and friendly, the food is SO good!
Stayed 3 nights in Jun 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Monica, Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Review of a 5-Day Stay at Akalki Hotel & Centro Holístico** I recently had the pleasure of spending five wonderful days at Akalki Hotel & Centro Holístico, and it was an experience to remember. From the moment I arrived, I was greeted by the incredibly friendly and accommodating staff, especially Elizabeth and Arath, who went above and beyond to make my stay comfortable and enjoyable. The grounds of the hotel are expansive and impeccably maintained. Everywhere you look, there's a sense of tranquility and natural beauty that adds to the overall calming atmosphere. Whether strolling through the lush gardens or relaxing by the water, the peaceful environment was a perfect escape from the hustle and bustle of daily life. One of the highlights of my stay was the crystal-clear freshwater that surrounds the property. The water is absolutely incredible – so clear and refreshing that it felt almost surreal. I spent many hours swimming and simply soaking in the natural beauty of the area. Overall, my stay at Akalki Hotel & Centro Holístico was nothing short of magical. The combination of excellent service, beautiful surroundings, and the serene atmosphere made it a truly unforgettable vacation. I can't recommend it highly enough and look forward to returning in the future.
Stayed 2 nights in May 2024

10/10 Excellent

Monica, Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Review of a 5-Day Stay at Akalki Hotel & Centro Holístico** I recently had the pleasure of spending five wonderful days at Akalki Hotel & Centro Holístico, and it was an experience to remember. From the moment I arrived, I was greeted by the incredibly friendly and accommodating staff, especially Elizabeth and Arath, who went above and beyond to make my stay comfortable and enjoyable. The grounds of the hotel are expansive and impeccably maintained. Everywhere you look, there's a sense of tranquility and natural beauty that adds to the overall calming atmosphere. Whether strolling through the lush gardens or relaxing by the water, the peaceful environment was a perfect escape from the hustle and bustle of daily life. One of the highlights of my stay was the crystal-clear freshwater that surrounds the property. The water is absolutely incredible – so clear and refreshing that it felt almost surreal. I spent many hours swimming and simply soaking in the natural beauty of the area. Overall, my stay at Akalki Hotel & Centro Holístico was nothing short of magical. The combination of excellent service, beautiful surroundings, and the serene atmosphere made it a truly unforgettable vacation. I can't recommend it highly enough and look forward to returning in the future.
Stayed 1 night in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Él entiende y cómo se fusiona con todo. No necesitas más para desconectar del ruido y descansar en el paraíso.
Stayed 2 nights in May 2024

10/10 Excellent

Sara

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Jhustine Averymae, Vacaville

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

DAGMAR, Bordentown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service
In a lagoon villa beside loud children. Not very “calming” def not worth the price whe. We couldn’t get a new villa. Will not go again.
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manglar room musty. Staff unhelpful.
We booked the last room left, which was a manglae room. When we arrived, the room was very musty and was being used as staff luggage storage. We did not stay at the hotel because the room was so musty. The hotel would not give us a refund, although the room was in no condition to be rented. The other rooms might be beautiful, but the room is horrible and should not be rented out to anybody.
Stayed 1 night in Mar 2024

10/10 Excellent

PATRICIA

Stayed 1 night in Mar 2024

10/10 Excellent

Madelyne

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and gorgeous view

10/10 Excellent

Mitra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The water is beautiful and the staff very helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Brasilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quiet and relaxing
Stayed 4 nights in Feb 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake front dining and pslapa. Room was amazing!
Stayed 1 night in Feb 2024

10/10 Excellent

Mey

Travelled with partner
Liked: Amenities, property conditions & facilities
El staff y la propiedad frente al lago es magestuoso. Nos hubiese gustado quedarnos más noches, pasamos muy a gusto! La única sugerencia que haría es sobre las toallas que se ven percudidas, ya no son blancas.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christian Soria

Stayed 7 nights in Feb 2024

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the most stunning spaces I’ve ever been to, charming and wild at the same time. They have blended just the right amount of everything together in nature. So relaxing, wonderful food & an incredibly helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property!
Stayed 3 nights in Jan 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was the most serene and tranquil experience ever had. It felt like we had the hotel all to ourselves as there are only 17 rooms, and our bungalow was over the water with direct access to the lagoon from our back door. This was a dream, we will definitely plan to be back!
Stayed 2 nights in Oct 2023

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, room comfort
Loved it here!
This place was perfect for our honeymoon! So peaceful and beautiful. The staff was super friendly and the food at the restaurant is amazing. We will be coming back!
Stayed 3 nights in Sep 2023

10/10 Excellent

ruben

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful relaxing and staff super friendly
Stayed 2 nights in Aug 2023