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Hotel Puerta de la Santa

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Puerta de la Santa

Exterior
Exterior
Standard Triple Room
Lobby
Double Room | Bathroom

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Empedrada 1, Ávila, Avila, 05002
  • Walls of Ávila
    1 min walk
  • Convento de Santa Teresa
    1 min walk
  • Mesón del Rastro
    3 min walk
  • Avila (AVS-Avila Train Station)
    9 min drive

Room options

View all photos for Double Room

In-room safe, desk, soundproofing, free WiFi

Double Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 25.0 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

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includes taxes & fees
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About this property

Hotel Puerta de la Santa

Central hotel with a coffee shop connected to the convention center in Ávila
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.
Hotel Puerta de la Santa offers 12 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ávila hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they enjoy the overall property condition at Hotel Puerta de la Santa. During your stay, you'll be connected to the convention center, and just a quick walk from Walls of Ávila. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Walls of Ávila and Convento de Santa Teresa
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Puerta de la Santa.

This 3-star Ávila hotel is smoke free.

Hotel Puerta de la Santa has a restaurant serving breakfast, lunch, and dinner.
Room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 10 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
The front desk at this property is open daily from 8:30 AM - 10:30 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Puerta Santa
Hotel Puerta Santa Avila
Puerta Santa Avila
Hotel Puerta de la Santa Hotel
Hotel Puerta de la Santa Ávila
Hotel Puerta de la Santa Hotel Ávila

Hotel Puerta de la Santa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 94 reviews" "
Rating 8 - Good. 34 out of 94 reviews" "
Rating 6 - Okay. 10 out of 94 reviews" "
Rating 4 - Poor. 1 out of 94 reviews" "
Rating 2 - Terrible. 1 out of 94 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with easy street parking
Very helpful friendly staff. Room and bathroom very clean. Very quiet location right by the medieval wall with pleasant walk to the town square.
Stayed 1 night in Sep 2024

10/10 Excellent

Sue

Stayed 1 night in Jun 2024

6/10 Okay

Leo

Stayed 1 night in Jun 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Ideal location right beside the city walls. All of the major sights within walking distance. Very clean hotel and rooms, lovely staff
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to old town and like new.
Stayed 1 night in Jan 2023

10/10 Excellent

Lewis

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would use again
Great hotel for visiting Avila. Very close to the main square. There is also plenty of free parking spots beside the hotel.
Stayed 1 night in May 2021

10/10 Excellent

Elizabeth, Miami, Fl.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puerta de la Santa stay
This was a very nice little hotel. Location was excellent. Breakfast could be a lot hearty than it was.
Stayed 1 night in Jun 2018

8/10 Good

Gloria, SURREY

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to Avila's wall.
Quaint and clean hotel in a very good location. About 100 meters away from the wall's entrance. The staff is friendly and the coffe at their coffe shop was excellent.
Stayed 2 nights in Nov 2017

6/10 Okay

Lalita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel exceeded expectations but guests were noisy
Hotel was fantastic, super clean, staff spoke little English but were willing to listen to my horrible Spanish, room smelled great (perhaps there was a scent sprayed onto the sheets), bed super comfortable. Only problem (was rather a large problem) is that sound travels because the walls are thin, and from 5 pm to when I slept at 11, the children and families in other rooms kept making so much noise. Had to put in earphones and listen to rain sounds - ear plugs did not help at all. If the other people had respected that I did not want to hear their every movement and conversation, then it would've been an excellent stay.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, great coffee and reasonable price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location value for money
Located closed to the tourist sites of Avila, everything was walkable from here. Friendly staff, nice room, no complaints.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

TSZ KIN

Liked: Cleanliness, staff & service

10/10 Excellent

Neil, Saratoga Springs, NewYork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall 2015 Adventure!
Our stay was outstanding!. We are traveling through Spain and Portugal for one month and have decided to return to Avila during our travels and stay again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Avila Hotel
Small two star hotel just outside the walls of Avila. Fantastic location, just steps from a gate into the old city. Basic hotel with plain room, two single beds, nightstands and a small desk. But clean and functional, with a good bathroom. And air conditioning worked well, and since it had a separate control, didn't shut off when you left the room - which is needed in the Spanish summer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Nice clean modern rooms. Service was excellent. Location was right at the old city Port de la Santa. Couldn't have asked for more

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Basic but clean hotel
This is a basic hotel that suited our needs for a quick one night's stay. It was clean and close to the historic area of Avila. The room is on the small side and is very basic but fine for 1 night. Breakfast and parking are not included. Free parking is available on the street if you can find it or there is a parking garage close by. A few breakfast items and coffee are available for purchase at the cafeteria that is part of the hotel.

8/10 Good

Daniela

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a great location
A one night stopover enroute to Sevilla from Bilbao doesn't do avillia or this hotel justice. It's a beautiful town, rich in history and especially importanr for Catholics as this is the birthplace of one of our very important saints. The welcome from this hotel was wonderful. It's location is ideal and the room was suberb. I only reduced score by one point for a couple of lights that didn't work and our ensuite bathroom door that kept jamming, once with 2 yr old inside. Never resulted in call to reception but a couple of anxious kids for a few moments but hey, they got over it! I would definately return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Comfortable!
Nice location just outside city wall. Easy walking distance to plazas. Super friendly and helpful staff. The rooms are very clean. One con is first floor roomies at ground level so you do hear some traffic noise mainly morning and early afternoon.

10/10 Excellent

vinnie, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional quality and location.
You have to try very hard to fault this place. Everything looks new and of high quality. Even the beds were good! There is aircon in the rooms and you can eat your own food in the cafeteria. There is a automatic car park in 100m down hotel side street but there was plenty of free street parking in June. Worth driving to los cuatre postes about 2km from hotel to see walls illuminated, lights on about 10.15pm and off about 11.15pm Don't let the moaners and nit-pickers put you off.

10/10 Excellent

Ann, Liverpool, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel in excellent location for old town. Staff were friendly and helpful. Room was quiet and spotless, with clean, modern lines. If walking from the station, make sure you aim for the city wall and walk along the pedestrianised ramparts on the south side to find the hotel right across the road from the gate which gives the hotel its name. Plenty of good restaurants and tapas bars within the walled old town.

8/10 Good

Mike, Surrey, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and clean, next to city wall
We arrived on the eve of St Teresa's Day, probably the busiest day of the year so on-street parking was a problem. However, there is a good public car park almost next to the hotel, albeit fairly expensive, but we knew about this in advance. Rooms clean and modern if a little small.

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel with good price
it's small hotel, but clean and looks brand new. Staffs are very kind. Considering room rate, we're very much satisfied. Cafeteria was also nice.