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Mercure Pont d'Avignon Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Pont d'Avignon Centre

Point of interest
In-room safe, individually furnished, desk, blackout curtains
Exterior
Point of interest
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Rue Ferruce Quartier Balance, Avignon, Vaucluse, 84000
  • Palais des Papes
    1 min walk
  • Musée du Petit Palais
    2 min walk
  • Rocher des Doms
    3 min walk
  • Avignon (AVN-Caumont)
    19 min drive

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Mercure Avignon Centre Palais des Papes

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.2 out of 5, Very good, (643)
The price is €122
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Mercure Avignon Centre Palais des Papes

About this property

Mercure Pont d'Avignon Centre

Eco-certified Avignon hotel in Avignon City Centre with a fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking. Housekeeping is available on request.
Mercure Pont d'Avignon Centre offers 88 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Pont d'Avignon Centre. During your stay, you're just a quick walk from Palais des Papes. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Racine, a fine-dining restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Palais des Papes and Pont Saint-Bénézet
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 2367 square feet (220 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the eco-certified Mercure Pont d'Avignon Centre. Parking is available for a fee.

This 4-star Avignon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Racine - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 26.80 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 16.90 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Racine

Things to do

  • Art gallery
  • Bike rentals
  • Bike tour information
  • Designer shops
  • Evening entertainment
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (2367 square feet of space)
  • Coworking spaces
  • Meeting rooms - 6

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Lift

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually furnished
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16.90 per person
  • Covered self parking fee: EUR 26.80 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Pont
Mercure Pont d'Avignon
Mercure Pont Hotel
Mercure Pont Hotel d'Avignon
Pont d'Avignon
Accor Pont d Avignon
Mercure Pont d`Avignon Hotel Avignon
Mercure Pont d'Avignon Centre Hotel
Mercure Pont d'Avignon Centre
Mercure Pont D'avignon Avignon
Mercure Pont d'Avignon Centre Hotel
Mercure Pont d'Avignon Centre Avignon
Mercure Pont d'Avignon Centre Hotel Avignon

Mercure Pont d'Avignon Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 286 out of 684 reviews" "
Rating 8 - Good. 280 out of 684 reviews" "
Rating 6 - Okay. 83 out of 684 reviews" "
Rating 4 - Poor. 25 out of 684 reviews" "
Rating 2 - Terrible. 10 out of 684 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Sergey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and depreciated property
Stayed 1 night in Aug 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avginon
front desk staff was excellent, very friendly and informative
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The man on the desk when we checked in was so polite and helpful, wouldn’t hear of me carrying my own bag up the stairs from the parking, very well presented and efficient.
Stayed 1 night in Jul 2024

6/10 Okay

Teresita, New York

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Lawrence, Ossining

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent front reception desk
Stayed 2 nights in Jul 2024

10/10 Excellent

Lawrence, Ossining

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 4 nights in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great location and loved the water refill station on our floor!
Stayed 2 nights in Jun 2024

8/10 Good

Eliana, Benahavis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Geoff

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
A nice hotel within the old city walls with adjacent parking. The carpark was almost full by midday and could be a problem during busy periods. We were too early to check in but the receptionist gave recommendations where to have lunch. The room was prepaid and as expected a credit card was required for any extras, unfortunately the bar staff refused to allow drinks to be charged to the room – the management apologised for this when it was brought to their attention. The room (319) was spotless and well equipped although one of the bedside reading lights was broken and the rain shower didn’t work.
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful and friendly staff, comfortable room
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 2 nights in May 2024

10/10 Excellent

Madhu

Great location
Stayed 1 night in May 2024

8/10 Good

Thomas G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location to explore city
Stayed 2 nights in May 2024

10/10 Excellent

Monica, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel within walking distance from Palais du Papes, the Pont d’Avignon and old town. Very friendly staff AC does not get turned on during transitional season
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the centre of the historic town near the Papal Palace and the medieval bridge. About 15min from the central railway station.
Stayed 9 nights in Apr 2024

10/10 Excellent

Jerko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

karen

Liked: Cleanliness, staff & service
Basic and functional
Basic functional hotel. Stairs from entrance to check in with no door staff to help with luggage. Rooms were clean and functional. Poorly designed shower got bathroom floor wet. Great location for iconic Avignon landmarks. Simple but adequate breakfast.
Stayed 3 nights in Mar 2024

8/10 Good

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has the best location form visiting the Pope's former residence
Stayed 6 nights in Dec 2023

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was in a terrific location. It was quiet and tidy. We had a pretty view. The staff was helpful, especially the bartender who cheerfully opened a bottle of wine for us that we bought at a local winery!
Stayed 3 nights in Nov 2023

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
The location and the staff are amazing
Stayed 1 night in Nov 2023

4/10 Poor

TOMAS

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We had a 3 hour blackout the first night and no hotel explanation. AC/Heater did not work properly. Room had a stuffy smell
Stayed 3 nights in Nov 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent restaurant and reception staff. Housekeeping fantastic.
Stayed 4 nights in Nov 2023

10/10 Excellent

Desiree Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place to Stay
Wonderful stay in a great location. Everything about our time here was perfect.
Stayed 2 nights in Oct 2023