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"Small room. Went in June, a/c inadequate but excellent location. " More

By a verified traveller on Thu 29 Jun 2017

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Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Avignon Centre Palais des Papes. During your stay, you're just a quick walk from Palais des Papes. Free WiFi in public areas, a business centre and breakfast (surcharge) are available.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Place de l'Horloge and Avignon Cathedral
  • Pets welcome for a fee

Mercure Avignon Centre Palais des Papes ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Avignon Centre Palais des Papes

Everyone (3) Couples (3) Friends (2)
3 out of 5

Good location

Small room. Went in June, a/c inadequate but excellent location.

Posted by , from UK on 29 Jun 2017

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3 out of 5

Good value

If you want five star or thinking of a luxury four star, don't come here. But barring the parking which is by arrangement in nearby public car park, this is great value in terms of location, cleanliness, breakfast, setting and overall helpfulness. It is what it is. Not anything much aesthetically but its clean and perfectly proximate to all local amenities and attractions and breakfast is pleasant, generous and at the price point excellent value. Id come again

Posted by , from w on 25 May 2017

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4 out of 5

Excellent location

Excellent location in the centre of town next to the Palais des Papes, and a minute to the pedestrian area where there are lots of restaurants. The room was comfortable and a good size with a decent bathroom. The only downside was the bedroom window was a bit small due to the style of the hotel building, but that doesn't really matter when on a city break. Very friendly and helpful reception staff who booked us a taxi to the station the next morning, which turned out to be a luxury Mercedes and arrived exactly on time.

Posted by on 8 Sep 2015

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4 out of 5
Dans la chambre WC séparé mais sans lavabo !?

Posted by on 6 Jul 2021

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5 out of 5

Posted by on 21 Jun 2021

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5 out of 5
Emplacement top, personnel top, chambre très bien, buffet de déjeuner riche et varié . Très bon hôtel

Posted by on 28 Jul 2019

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5 out of 5

Posted by on 8 Feb 2019

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4 out of 5
Preis-Leistung stimmt !!! Sauberkeit, Lage für ein 3 Stern Hotel ist perfekt!!

Posted by , from Schweiz on 14 May 2018

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2 out of 5

Frankreichreise

Super Lage. Sehr freundliches und hilfsbereites Personal. Zimmer sehr klein, aber für einen Kurzaufenthalt war`s ok. Viele Restaurants in unmittelbarer Umgebung.

Posted by on 28 Sep 2015

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4 out of 5

Urlaub mit Freunden im charmanten Avignon

Hotel sehr schön, perfekt zentral gelegen , entspricht europäischem Standard, sehr sauber und gepflegt.Leider ging das wlan während unseres Aufenthaltes nicht, wäre aber eigentlich stabil laut den anderen Hotelgästen..:-). zu emfehlen...

Posted by on 28 Apr 2015

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About the Mercure Avignon Centre Palais des Papes

Location 1 Rue Jean Vilar, Avignon, Vaucluse 84000

Property Features

Public spaces have free WiFi. You'll find a business centre on site. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Mercure Avignon Centre Palais des Papes. This 4-star Avignon hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 6 levels
  • Built in 1975
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Villeneuve-les-Avignon Station (1.6 km / 1 mi)

Room Amenities

Mercure Avignon Centre Palais des Papes offers 86 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers. This Avignon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Skydiving nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 10 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16.90 per person
  • Nearby parking fee: EUR 26.80 per night (164 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Accor Avignon Cite Des Papes
  • Hotel Mercure Cité des Papes
  • Hotel Mercure Cité des Papes Avignon
  • Mercure Avignon Cite Des Papes Hotel Avignon
  • Mercure Cité des Papes
  • Mercure Avignon Centre Palais Papes Hotel
  • Mercure Palais Papes Hotel
  • Mercure Avignon Centre Palais Papes
  • Mercure Palais Papes
  • Mercure Avignon Centre Palais des Papes Hotel
  • Mercure Avignon Centre Palais des Papes Avignon
  • Mercure Avignon Centre Palais des Papes Hotel Avignon

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Mercure Avignon Centre Palais des Papes.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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