4/10 Poor
Elizabeth
Travelled with family
22 Oct 2024
Disliked: Cleanliness
The hotel looks so nice when arriving. However it goes downhill quickly. The room was dirty, like smears on the light switches and hair in the shower. You have to request housekeeping daily and specify clean towels, coffee replacement, etc. If you just request clean towels this does not include facecloths and a bath mat. The area is unsafe. I was traveling alone with my teenager and it felt unsafe around the hotel. Every time we were waiting for an Uber outside the hotel we were approached by homeless asking for money or food and not once did the hotel staff step in to help. Bring ear plugs as you hear everything. Very limited food in the hotel and around the hotel. I wish I had trusted some of the other reviews. This was not a cheap hotel and I spent the whole time regretting my choice.
Elizabeth
Stayed 3 nights in Oct 2024