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Sonder at South Congress

4.0 star property

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December 2024
January 2025

Photo gallery for Sonder at South Congress

Outdoor dining
Apartment, 2 Bedrooms, Balcony | Private kitchen
Pool
Apartment, 1 Bedroom, Balcony | Living area
Apartment, 3 Bedrooms, Balcony

Reviews

8.0 out of 10

Very good

Popular amenities

  • Washer
  • Parking included
  • Barbecue grill
  • Gym
  • Kitchen
  • Air conditioning

Explore the area

Map
South Congress Avenue, Academy Dr, Austin, TX, 78704
  • South Congress Avenue
    1 min walk
  • Joann's Fine Foods
    1 min walk
  • Downtown Station
    7 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    14 min drive

Room options

View all photos for Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony | Living area

Apartment, 1 Bedroom, Balcony

  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony | Living area

Apartment, 2 Bedrooms, Balcony

  • 88 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms, Balcony

Apartment, 3 Bedrooms, Balcony | Living area

Apartment, 3 Bedrooms, Balcony

  • 126 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 King Beds

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About this property

Sonder at South Congress

Apartment with kitchen, steps from South Congress Avenue
This smoke-free aparthotel features a 24-hour fitness center, barbecue grills, and free self parking. WiFi in public areas is free. Each apartment provides a kitchen with an oven, a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a washer/dryer and a sitting area, and other amenities include a balcony and a flat-screen TV. Housekeeping is available on request.
Sonder at South Congress offers 50 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a 24-hour fitness center.
During your stay at Sonder at South Congress, you're just a quick walk from South Congress Avenue. Free WiFi in public areas, free self parking, and a 24-hour gym are available. This upscale aparthotel has 50 apartments. Each apartment offers a kitchen and a washer/dryer.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi in some public areas
  • Free self parking
  • Services include a virtual front desk
  • Onsite recreation includes a 24-hour gym
  • Steps from South Congress Avenue and 12 minutes by foot from Lady Bird Lake
As a guest of Sonder at South Congress, you'll find a 24-hour fitness center and barbecue grills. WiFi is free in public spaces. Self parking is free.

This 4-star Austin aparthotel is smoke free.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site

Kitchen

  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Living room
  • Sitting area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony
  • Barbecue

Laundry

  • Washer/dryer
  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • Near a metro station

Things to do

  • 24-hour fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 50 rooms
  • Individually furnished

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Artsy South Congress Suites Sonder Apartment
Artsy Suites Sonder Apartment
Artsy South Congress Suites Sonder
Artsy Suites Sonder
Sonder South Congress
Sonder At Congress Austin
Sonder at South Congress Austin
Sonder at South Congress Aparthotel
Sonder at South Congress Aparthotel Austin

Sonder at South Congress Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 102 reviews" "
Rating 8 - Good. 25 out of 102 reviews" "
Rating 6 - Okay. 15 out of 102 reviews" "
Rating 4 - Poor. 7 out of 102 reviews" "
Rating 2 - Terrible. 7 out of 102 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brady

Travelled with group
Liked: Cleanliness, room comfort
Very Convenient
We really enjoyed our stay. It was very convenient for us. Plethora of places to eat and grab a drink within walking distance. The apartment itself was comforting and not too far from the airport which was nice. Would stay Sonder South Congress anytime we are in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Benita, Olive Branch

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and very clean. Will definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Colby

Stayed 1 night in Aug 2024

10/10 Excellent

Devin Oneal

Stayed 4 nights in Jul 2024

4/10 Poor

HAK JIN

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Iin, Houston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location near restaurants
Stayed 2 nights in May 2024

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
I loved the location of this property, the layout and size. It was a beautiful stay overall! What I didn't love was the bathroom switches. There was only one, and it was way too bright. Would have been nice to have two switches, one that was not too bright. I also didn't like it's location only from entering from kitchen. No switch from bedroom. Wasn't able to operate the tv. Seems like an old fashion turn on would have been better than not being able to get anything to show.
Stayed 2 nights in May 2024

6/10 Okay

H

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Great location, tired apartment
Maybe we got unlucky but our apartment wasn’t great. It was extremely dusty when we arrived and they have compensated us as well as sending in cleaners however when we got back after the cleaners the bathrooms hadn’t been dusted. They are well furnished apartments but the decor is very tired with mould and paint peeling off the walls.
Stayed 4 nights in Apr 2024

4/10 Poor

Nicholas

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The good: great location, easy parking, comfortable bed. The bad: gym access required 2 phone calls to Sonde and some of the gym equipment didn’t work, apartment tired and needing renovation, view of a parking lot, noisy neighbor upstairs. The ugly: apartment was superficially clean but grime and dirt everywhere - bathroom, bedroom, kitchen. Dirty cutlery. The whole place smelt damp and musty on arrival. Sonder customer service really poor. Stay elsewhere.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, room comfort
Fantastic location. Really nice beds and bedding. Kitchen seemed average, but we didn’t plan to cook.
Stayed 2 nights in Mar 2024

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, room comfort
Austin girls trip
Comfortable, spacious apartment in a great location.Even though the complex is located on Congress Ave, the apartment complex is peaceful and quiet. Plates, silverware and basic kitchen items are provided. We did have to buy vegetable oil to do some light cooking. Spacious balcony, big bedrooms, sleeper couch. Pool area has a hot tub which we enjoyed. 10/10 recommend
2bed 2 bath apartment
Stayed 5 nights in Jan 2024

8/10 Good

Clement

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location on South Congress, quiet and large appartment with a nice view. Only thing to improve is the check-in process that Sonder requires you to go through - it is buggy and inconvenient.
Stayed 2 nights in Jan 2024

2/10 Terrible

Brittany

Business traveller
Disliked: Amenities, property conditions & facilities
Let me preface this by saying I have never left a negative review, ever. However, I booked at Sonder South Congress on purpose - to be within a very close proximity of an early morning business meeting during my stay. Mid-afternoon the day I was checking in for my trip, I was randomly texted and told I’d been moved to the East Austin property, which is not nearly as convenient as South Congress. In fact, I specifically chose South Congress for the convenient parking. East Austin is a nightmare. The unit smelled, the bathroom was barely clean. The silverware drawer would barely open. The upstairs neighbors were extremely loud. The front door of the Residences of Plaza Saltillo was not secure when I arrived - no key code necessary. The complex elevator sounded like nothing I’ve ever heard before, based on the sounds, someone’s going to get stuck in at some point. I was graciously provided a complementary parking pass which was logistically horrible; especially, with the added travel time I had to account for to be on time for my early meeting due to the last minute property change. After I returned the pass to the unit and moved my car, I STILL had to pay $35 just to leave the parking garage. I will likely never stay with Sonder again after this experience.
Stayed 1 night in Nov 2023

8/10 Good

Ellen

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
There were 17 steep steps to go down in the apartment. We thought "ground floor" would mean no stairs. Husband handicapped & uses a cane. It was a challenge for us. The apartment was very nice, near lots of night life to walk to. Parking garage was great. Everything tech - driven: gates, door, tv & more. Kind of cool!
Stayed 2 nights in Oct 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great spot right it the heart of Austin's South Congress District. East walk to all of the clubs, restaurants and shopping. Nicely furnished and comfortable. The only thing we did not like was that Sonder has no on site employees. We got back to our apartment and there was a malfunction on the electronic door lock so we could not get in. We had to rely on a phone call to Sonder to solve our problem. The customer service rep couldn't immediately solve it but called back with a solution for us in 10 or 15 minutes. In the meantime we were waiting in a hallway wondering if we were going to be able to get back into our room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable accommodations right in the heart of the Austin's South Congress district. Quick walk to the Continental Club.
Stayed 2 nights in Oct 2023

8/10 Good

Charity

Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic . Restaurants, shopping and downtown all walkable. The apartment was spacious & styled very well. Coffee, tea and toiletries provided a nice touch . Beds were extremely firm/uncomfortable and late night street noise was a bit challenging for us . Noise machines and ear plugs were provided. Check in/check out was easy & efficient.
Stayed 2 nights in Sep 2023

8/10 Good

Alyssa

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Matthew

Disliked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth, chappaqua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2023

8/10 Good

Alexander

Liked: Cleanliness, property conditions & facilities
The unit I stayed in was on the ground floor. Aside from that, I wouldn’t necessarily say it was accessible fyi. Plenty of room. Downside of patio is that it is on the ground floor. You look at the parking lot in afternoon sun. The other downside was water pressure was non existent. If you have long hair, expect it to take 20 minutes to wash/get soap out etc. Aside from that, it was a good value for the cost. Space, walkable, clean.
Stayed 4 nights in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Place is very good and convenient - it’s right by a lot of things to do. It’s a little confusing getting around the property but it’s a quite nice property all things considered!
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Stayed 4 nights in May 2023

2/10 Terrible

Verified traveller

Business traveller
Walls are thin, noise was a serious problem
It is not clear that there are few if no ramps to get heavy and multiple luggage into the apartment. It is also not clear that when you enter the apartment, there is another long set of stairs going downward that you have to carry all your belongings down. Also I was not told that there would be maintenance men coming into the space while I was there so it was a shock (as a single female) to get unexpected visitations during my stay. There were multiple cobwebs above the bed in the master bedroom. There was a leak in the guest bedroom in the vent which leaked all over my newly washed clothes that were hang drying. I had to deal with water stains on my linen. Then the neighbor above walked so incredibly heavy all morning, throughout the day and into the evening. I could barely sleep in or work whilst in the space. (I recorded the audio on this as proof and even the maintenance guys vouched that the pounding was excessive and intolerable). I should have been warned that the walls were thin - I would have booked a hotel/apt somewhere else all things considered (with fair warning). I will not be recommending or staying here again.
Stayed 4 nights in Feb 2023

4/10 Poor

Mallory

It should not be listed as a 3 bedroom space if it is actually only a 2 bedroom! Also, way too many check in instructions / requirements. Hard to find.
Stayed 3 nights in Mar 2023