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Hotel ZaZa Austin

4.5 star property
VIP Access

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Photo gallery for Hotel ZaZa Austin

Sun deck
Poolside bar
Meeting facility
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available

Explore the area

Map
400 Lavaca St, Austin, TX, 78701
  • Moody Theater
    ‪4 min walk‬
  • Sixth Street
    ‪6 min walk‬
  • Austin Convention Center
    ‪13 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room (2 King Beds)

Premium Room (2 King Beds)

Premium Room (2 King Beds)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Suite, 1 King Bed, Balcony

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel ZaZa Austin

Luxury hotel with a full-service spa and bars
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Change of towels is available on request.
Hotel ZaZa Austin offers 159 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.
Our customers tell us they can't get enough of the pool at Hotel ZaZa Austin. During your stay, you're just a quick walk from Sixth Street. You'll find features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at Group Therapy, a diner with pool views
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the restaurant
  • Just a 4-minute walk from Moody Theater and 6 minutes by foot from Sixth Street
  • Pets welcome for a fee
Hotel ZaZa Austin offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A 24-hour business center and 20 meeting rooms are available. Event space at this hotel measures 8500 square feet (790 square meters) and includes conference space. The luxury Hotel ZaZa Austin also features a rooftop terrace, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 4.5-star Austin hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.
Group Therapy - This poolside diner serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 59 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–1:00 PM: USD 10-100 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Group Therapy

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (8500 square feet)
  • Meeting rooms - 20

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock

Food and drink

  • Champagne service
  • Minibar
  • Wet bar

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
  • Covered valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open March 30 and close April 02.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel ZaZa Austin Hotel
Hotel ZaZa Austin Austin
Hotel ZaZa Austin Hotel Austin

Hotel ZaZa Austin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 842 out of 1008 reviews
Rating 8 - Good. 95 out of 1008 reviews
Rating 6 - Okay. 39 out of 1008 reviews
Rating 4 - Poor. 16 out of 1008 reviews
Rating 2 - Terrible. 16 out of 1008 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was great , friendly great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Ginger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome customer service. Very friendly staff .
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t generally give reviews on anything online, however I feel like I need to with this hotel. This was by far the best hotel experience I’ve ever had. The room was extremely nice, the staff was very friendly and helpful. Will be the only place I stay when in Austin.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marisela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay!!! Wonderful Staff!!From being greeted with a glass of Rose to the great coffee station they set out by the elevator. It was a daughter, mother, granddaughter weekend trip....and the location was perfect. Excellent dining and entertainment choices in walking distance. And my daughters uber ride back to UT only 9 minutes away.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
Everything was perfect: excellent valet service, beautiful lobby, friendly staff, spacious room with turndown service - including cold carafes of water! Excellent (and again beautiful) restaurant. Comfy bed, cozy robes, plush towels, fragrant soaps. We had a fabulous stay!
Stayed 1 night in Dec 2024

10/10 Excellent

steven

Stayed 3 nights in Nov 2024

10/10 Excellent

terri

Liked: Property conditions & facilities
We loved it! We will choose Zaza again! Wonderful staff, room, decor, cleanliness, convenience, hospitality. Sheets, duvet, bath—all wonderful. Absolutely perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Consuelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

alan

Stayed 3 nights in Oct 2024

6/10 Okay

Jamie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever been too Cool comfortable eclectic and friendly staff Rooms are great Lobby is awesome 7th floor bar and pool are perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer, PONDER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Definitely coming back here.
Stayed 1 night in Nov 2024

10/10 Excellent

J Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Berenice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious, spacious double king room, very friendly and helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

JENS R, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inspired property Well designed with a lot of attention to detail Every floor and venue has a different flair and atmosphere. Feels like a larger very well run boutique hotel
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Austin
Incredible Hotel and value. Very clean. Nice pool on the 7th floor. Great workout space plus a nice Bar. Location is ideal and walkable to many dining options.
Stayed 3 nights in Nov 2024

8/10 Good

Yiru

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just had a 3 night stay at hotel Zaza and it was overall great! Pros: -Double deluxe room (pink striped headboards) was quite spacious. Bathroom was a good size, large mirror, insanely strong water pressure which felt like a spa. -Lots of cute touches, like large chocolate chip cookies and candy in the lobby, and coffee & tea service on each floor -Pool had good views of the city, comfortable cabana chairs -Great location, quick walk to many dining options Cons: -While the concierge at check in was nice, a different concierge (evening shift) was rude when we asked for extra bottles of water at the front desk. Like basically rolled his eyes and acted like he didn't want to give us the water. Why? -Pool is not heated, so even on a 80 degree day in November, it was freezing cold
Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine, Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing room, and a fabulous restaurant!
Stayed 2 nights in Nov 2024

10/10 Excellent

Narsimha Raju

Stayed 4 nights in Oct 2024

10/10 Excellent

Chika

Stayed 4 nights in Nov 2024