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Hotel ZaZa Austin

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel ZaZa Austin

Sun deck
Poolside bar
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior detail
Meeting facility

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
400 Lavaca St, Austin, TX, 78701
  • Moody Theater
    4 min walk
  • Sixth Street
    6 min walk
  • Paramount Theatre
    8 min walk
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    19 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room (2 King Beds)

Premium Room (2 King Beds)

Premium Room (2 King Beds)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Accessible

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Suite, 1 King Bed, Balcony

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Fairmont Austin
Pool
Hot tub
Spa
Pet-friendly
4.6 out of 5, Wonderful, (2047)
The price is €255
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Fairmont Austin

About this property

Hotel ZaZa Austin

Luxury Austin hotel in Downtown Austin with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Change of towels is available on request.
Hotel ZaZa Austin offers 159 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.
Our customers tell us they can't get enough of the pool at Hotel ZaZa Austin. During your stay, you're just a quick walk from Sixth Street. You'll find features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at Group Therapy, a diner with pool views
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the pool
  • Just a 4-minute walk from Moody Theater and 6 minutes by foot from Sixth Street
  • Pets welcome for a fee
Hotel ZaZa Austin offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A 24-hour business center and 20 meeting rooms are available. Event space at this hotel measures 8500 square feet (790 square meters) and includes conference space. The luxury Hotel ZaZa Austin also features a rooftop terrace, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 4.5-star Austin hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.
Group Therapy - This poolside diner serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 59 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–1:00 PM: USD 10-100 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Group Therapy

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (8500 square feet)
  • Meeting rooms - 20

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock

Food and drink

  • Champagne service
  • Minibar
  • Wet bar

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
  • Covered valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open March 30 and close April 02.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel ZaZa Austin Hotel
Hotel ZaZa Austin Austin
Hotel ZaZa Austin Hotel Austin

Hotel ZaZa Austin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 812 out of 970 reviews" "
Rating 8 - Good. 91 out of 970 reviews" "
Rating 6 - Okay. 34 out of 970 reviews" "
Rating 4 - Poor. 17 out of 970 reviews" "
Rating 2 - Terrible. 16 out of 970 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious chic rooms & friendly professional staff
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Marilyn W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel in downtown, walkable
Nice 2 night stay, walking distance to restaurants. Nice pool, with poolside food and drink. Elegant. Nice employees
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ritesh R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zaza is clean and friendly, hotel is near some great restaurants/bars.
Stayed 3 nights in Aug 2024

10/10 Excellent

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible ! I will always stay here from now on ! People at the front desk are very friendly. Love it
Stayed 1 night in Jul 2024

10/10 Excellent

Missie

Stayed 3 nights in Jul 2024

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan

Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica, Woodside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, shower pressure was amazing. The neighborhood is great for walking around for restaurants, but like everything else in Texas you’re better off driving. The staff was very helpful, I had to extend my stay an extra day due to my flight being delayed and they were very accommodating. The pool area was very nice for lounging and the food was good. My only complaint was the construction view from my balcony(but that’s not within their control so not a big deal) and the Chrome cast didn’t work but also not a huge deal since I could still use cable.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced. No coffee making machine in room. Bed was not comfortable. Nice hotel and service but would not return. Only valet parking option and it was $60 per night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shandan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I will start with the positive. VERY well decorated, the hotel is infused with a luxurious scent throughout, perfect music and yummy treats in the reception. Very secure access to our room. Felt very safe here. Rooms were well appointed with minibar, clean, comfortable beds and very nice linen. Now for the cons- There was one front desk person at check in on a Saturday. We felt for him as he was a bit overwhelmed by phones ringing, people standing in front of him waiting for check in, guest requests etc. This is unacceptable. There should have been a 2nd employee or manager on duty to assist him. Pool- we were not greeted by an attendant and went without any service. No drinks or food offered at our placement. Restaurant- wow this one really fell short! The host greeted us with menus and told us to go sit wherever. Never went over featured menu options nor did they come back to check on us after we placed our order. Overall, bad restaurant service. I would question if I would want to return to this Zaza location under this price point and the lack of customer service. The customer service experience needs to brush up.
Stayed 1 night in Jul 2024

10/10 Excellent

R, Tempe

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location, and staff is over the top helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, clean and great customer service
Stayed 2 nights in Jul 2024