Holiday Inn Express & Suites Austin NW - Four Points, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Austin NW - Four Points, an IHG Hotel

Exterior
Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
8300 N Fm 620 Building I, Austin, TX, 78726
  • Concordia University Texas
    7 min walk
  • Hippie Hollow
    4 min drive
  • Cypress Creek
    6 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    32 min drive

Room options

Standard Room, 2 Single Beds, Accessible

  • Sleeps 4
  • 2 Twin Beds

Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, Accessible (HEARING)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Single Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 Twin Bed

Suite, 2 Single Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Twin Beds

Suite, 1 Single Bed, Accessible

  • Sleeps 6
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Single Bed, Accessible (Mobility)

  • Sleeps 4
  • 1 Twin Bed

Standard Room, View

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Suite, 1 Single Bed, Accessible

  • Sleeps 4
  • 1 Twin Bed

Standard Room, 1 King Bed, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Accessible

  • Sleeps 4
  • 2 Twin Beds

Standard Room, 1 King Bed, Accessible (HEARING)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Leisure)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, View

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About this property

Holiday Inn Express & Suites Austin NW - Four Points, an IHG Hotel

Austin hotel in Lower Basin Lake Travis with free breakfast and a 24-hour fitness center
An outdoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Austin NW - Four Points, an IHG Hotel offers 82 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Austin NW - Four Points, an IHG Hotel. During your stay, you're just a quick walk from Concordia University Texas. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by car from Lake Travis and 13 minutes from Lake Austin
Holiday Inn Express & Suites Austin NW - Four Points, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Austin NW - Four Points, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • No plastic drinking straws
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express & Suites Austin NW - Four Points, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 558 out of 884 reviews" "
Rating 8 - Good. 218 out of 884 reviews" "
Rating 6 - Okay. 57 out of 884 reviews" "
Rating 4 - Poor. 30 out of 884 reviews" "
Rating 2 - Terrible. 21 out of 884 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they had body wash and shampoo, etc stocked in the rooms because we got there really late and I realized we had forgotten our body wash. They have plenty of parking and we enjoyed dinner and drinks at Ousthouse, which is walking distance. The hotel does not have a bar on site, and we did not get to use the pool. It is a comfortable place to stay that offers breakfast on the weekends.
Stayed 2 nights in Aug 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Aug 2024

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness
Not the cleanest
Fairly certain my bed had bugs. Very itchy throughout night, now have red bumps on both legs next day. I am a frequent traveler and never experienced anything like this before in hotels. Probably won’t be staying at this specific hotel next time I am in town.
Stayed 1 night in Aug 2024

8/10 Good

erma

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good accept I didn't get the rooms that you all set up. 2people king size/1person Queen, Holiday inn said the rooms was standard and they gave us what they wanted. I told them my itinerary said for those rooms. but was nice.
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Ivan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was not like the reviews on here when booking for this hotel. Next time will be booking elsewhere
Stayed 4 nights in Aug 2024

10/10 Excellent

Bridget

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. I didnt really do anything but sleep and have a good breakfast. I would stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the first time I've stayed at this location and it was a great experience. No complaints.
Stayed 2 nights in Aug 2024

6/10 Okay

Samuel

Travelled with family
Liked: Staff & service
The air conditioner was so loud that we could not sleep. The carpet was dirty and our kids’ feet would turn black from walking on it. Breakfast was amazing and the best part. The pool is also very well designed as part is under shade and the other part in the sun.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk upgraded our room, easy parking, nice lounge area, breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

jonathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by, staff were really welcoming and friendly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vivika

Stayed 1 night in Jul 2024

8/10 Good

Kim, Victoria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a great comfortable stay for the nighnt
Stayed 1 night in Jul 2024

10/10 Excellent

Kenyah, Georgetown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast!! Hotel was so hospitable and nice:)
Stayed 2 nights in Jul 2024

2/10 Terrible

Ian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
BUGS! Unfortunately, this Holiday Inn is way past needing a renovation. Do not be fooled by the photos, they are very misleading. Peeling paint, cracked tile, dirty and worn carpet, whole place smells like mold. Overall, that would have been enough to make me want to leave, but the place also has bugs. I’d post photos, if Expedia would let me. We had crickets, pencil bugs, flies, and beetles in our room. And when brought the photos to the managers attention (Cheyenne), I was told “these aren’t the pest kind of bugs”. This place needs to be better taken care of, they need better customer service, and they need to replace their cleaning staff. The manager may be ok sleeping with bugs, but I wouldn’t pay for the experience if I were you! Lastly, this review could have been avoided if they had let me leave and refunded the days I was not using. But they refused to do even that. Shameful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dexter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Dagne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rocio

Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay Comfortable and breakfast was good
Stayed 2 nights in Jul 2024

8/10 Good

Lexia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice room, super comfortable bed and tasty breakfast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Hayward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024