Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas, pool loungers
Exterior
Exterior
Property amenity
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
10711 N Research Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    12 min walk
  • Q2 Stadium
    3 min drive
  • Domain Northside
    4 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    20 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication, Mobility Tub)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room (Specialty)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

Austin hotel in Gateway with free breakfast and area shuttle service
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.
Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel offers 110 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel. During your stay, you'll be within walking distance of Arboretum at Great Hills Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by car from University of Texas at Austin and 13 minutes from Sixth Street
  • Free local-area shuttle service
Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel. A free area shuttle within 5 miles is available. Self parking is free.

This Austin hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 5 miles

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Arboretum
Holiday Inn Express Austin NW Arboretum Area
Holiday Inn Express NW Arboretum
Holiday Inn Express NW Arboretum Hotel
Holiday Inn Express NW Arboretum Hotel Austin Area
Holiday Inn Express Austin NW Arboretum Area Hotel
Holiday Inn Express Arboretum Area Hotel
Holiday Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area

Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1024 reviews" "
Rating 8 - Good. 231 out of 1024 reviews" "
Rating 6 - Okay. 36 out of 1024 reviews" "
Rating 4 - Poor. 25 out of 1024 reviews" "
Rating 2 - Terrible. 18 out of 1024 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent sevice, very clean, good break fast and very cuzy! I highly recommend this place!
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Lazaro

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Seiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here a lot! Clean room, nice breakfast, great pool and receptionists/staff are friendly! We will definitely come back!
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2024

10/10 Excellent

Pete

Stayed 1 night in Jul 2024

8/10 Good

April

Travelled with family
Liked: Staff & service
Lots of construction.
Stay was ok- lots of construction going on in the hotel that went on until 9:30pm. Front desk staff was kind, but it would have been nice if the noise had stopped earlier in the evening. Room was clean- everything else was nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Israel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and helpful . Room was very large and extremely clean. Little bit of renovations going on in lobby area when we stayed. Overall good property.
Stayed 1 night in Jul 2024

10/10 Excellent

Dezalynn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 2 nights in Jul 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleasant stay. Super friendly and helpful staff - day and night!! For a crowded place, it was impressively quiet! First room smelled like smoke and they were quick and happy to move us to a different room. Very accommodating in a variety of ways. Walkable food options and other big stores nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

Omid, HOUSTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, the view on top floor was great, and the staff has been very helpful! Will come back again.
Stayed 1 night in Jul 2024

10/10 Excellent

Terrell

Stayed 1 night in Jul 2024

10/10 Excellent

Terrell

Love it every time
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Stayed 2 nights in Jul 2024

10/10 Excellent

Marylee, Oklahoma City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!! Nice clean, friendly great customer service loved breakfast!!! Will definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Terrell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the comfortable beds
Stayed 1 night in Jul 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and the staff is helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

latarsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean. Nice pool.
Stayed 1 night in Jun 2024

10/10 Excellent

Remeil

Stayed 1 night in Jun 2024

10/10 Excellent

Sereyrath

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs and happy hours!
Stayed 3 nights in Jun 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edy clean and safe
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024