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Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas, pool loungers
Exterior
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
10711 N Research Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪9 min walk‬
  • Q2 Stadium
    ‪4 min drive‬
  • Domain Northside
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobility Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobility Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

Room (Specialty)

Room (Specialty)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Hotel in Austin with free breakfast and area shuttle service
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG offers 110 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG. During your stay, you're just a quick walk from Arboretum at Great Hills Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by car from University of Texas at Austin and 14 minutes from Sixth Street
  • Free local-area shuttle service
Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG. A free area shuttle within 5 miles is available. Self parking is free.

This Austin hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Arboretum
Holiday Inn Express Austin NW Arboretum Area
Holiday Inn Express NW Arboretum
Holiday Inn Express NW Arboretum Hotel
Holiday Inn Express NW Arboretum Hotel Austin Area
Holiday Inn Express Austin NW Arboretum Area Hotel
Holiday Inn Express Arboretum Area Hotel
Holiday Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area by IHG
Holiday Inn Express Suites Austin NW Arboretum Area an IHG Hotel

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at this property & will definitely be coming back! It was well kept, clean, quiet, close to restaurants & shopping, great pool area with hot tub, as well as good complementary breakfast. Pictures online did not do justice & rooms were nicer in person.
Stayed 1 night in Nov 2024

6/10 Okay

Jorge, Alamo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It was ok property, but the dinning area was not cleaned, sticky floors from breakfast. Other than that its a recommended Hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

RUDY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service! Helped me and my wife out a ton. Couldn’t have had a better place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was just very comfortable and very clean.
Stayed 1 night in Oct 2024

8/10 Good

Ladonna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We came in for the State Cross Country Championship. The hotel was nice and quiet and clean. The only thing I didn’t like was that we were out by the pool watching the college football game in one of their cabana like spaces. There was only 6 minutes left in the game and the employee lady came and told us that she was closing the pool area and we had to go inside. That wouldn’t have been bad except they didn’t have a tv in lobby anymore and there was 10 of us watching the game so we wouldn’t fit in any of our rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ernesto

Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Austin
Best nights sleep I have had in a month. Good breakfast included.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

JEMIN

Stayed 2 nights in Sep 2024

10/10 Excellent

Betzabe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gaurang

Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

gina

Stayed 4 nights in Sep 2024

8/10 Good

Arthur

Stayed 2 nights in Aug 2024

10/10 Excellent

Terrell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the comfortable beds
Stayed 1 night in Aug 2024

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent sevice, very clean, good break fast and very cuzy! I highly recommend this place!
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Lazaro

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Seiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here a lot! Clean room, nice breakfast, great pool and receptionists/staff are friendly! We will definitely come back!
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2024