Holiday Inn Express & Suites Austin Downtown - University by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin Downtown - University by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Room amenity
Exterior
Exterior
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
805 Neches Street, Austin, TX, 78701
  • Sixth Street
    ‪9 min walk‬
  • Austin Convention Center
    ‪12 min walk‬
  • University of Texas at Austin
    ‪15 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Comm)

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comm, District View)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Austin Downtown - University by IHG

Hotel with free breakfast, a short walk to Sixth Street
An outdoor pool, a fitness center, and a poolside bar are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Holiday Inn Express & Suites Austin Downtown - University by IHG offers 171 accommodations with safes and complimentary newspapers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Austin Downtown - University by IHG. During your stay, you're just a quick walk from Sixth Street. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of Sixth Street and Austin Convention Center
Holiday Inn Express & Suites Austin Downtown - University by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Austin Downtown - University by IHG. For a fee, parking is available.

This Austin hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (86 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University
Holiday Inn Express Suites Austin Downtown University by IHG

Holiday Inn Express & Suites Austin Downtown - University by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 754 out of 1276 reviews
Rating 8 - Good. 294 out of 1276 reviews
Rating 6 - Okay. 103 out of 1276 reviews
Rating 4 - Poor. 61 out of 1276 reviews
Rating 2 - Terrible. 64 out of 1276 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good “on a budget” hotel
We enjoyed our stay at Holiday Inn Express Austin Downtown. The pros - it is in a convenient location, lots of restaurants within walking distance, the room was clean, bed very comfortable, breakfast delicious, staff friendly, affordable rates. Cons - some significant stains on the carpet in the hallways, some of our electrical outlets didn’t work in our room, the holders for the soap and shampoo dispensers we’re not actually attached to the wall. These things are not all that Important to me but might be to others. Overall a good hotel and we would stay there again if we return to Austin.
Stayed 3 nights in Dec 2024

2/10 Terrible

Susan

I was charged $80.96 more than my confirmation from Expedia showed my total to be. i asked the hotel employee why and I was told i would have to ask Expedia.. i do not appreciate being lied to. And furthermore, on Black Friday when I booked this hotel through Expedia, parking was said to be included at $20 per day but we had to pay each time we left and returned to the parking garage. This was my first time booking through Expedia and it will most certainly be my last.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Convenient location. Great food and bars close
Stayed 1 night in Dec 2024

10/10 Excellent

Mi Sook

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2024

10/10 Excellent

javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

JERRY, Arlington

Liked: Cleanliness, amenities
I contacted Travelocity by Chat and communicated my complaint to Shakir who said he had to evaluate and assured me that he would e-mail me. He assured me that I would not have to followup but give him 24 hours. Well, it has been two days and no response. Am I being ignored?

10/10 Excellent

Odell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome People EVERYWHERE there! 😎
From check in to check out....a great experience. This hotel and it's staff...I mean everyone I came into contact with, was outstanding.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at a great value.
Stayed 1 night in Nov 2024

2/10 Terrible

Camila

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE I WANT MY MONEY BACK
I had a terrible experience. I paid for my stay in advanced; however, when I went to claim my right, they told me tht I was not able to check in becaue I was underge, I am 19, and I had to find another place to stay. I want a refund. My name is Camila Carrillo . The told me I had to claim to hotels .com.
Stayed 1 night in Nov 2024

10/10 Excellent

Allison

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2024

8/10 Good

Crystal, Murphy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the staff was friendly. The hotel was easy to find. The only complaint was the parking. You had to pay $40 for parking for one day stay. I thought that was very steep. All in all I had a great experience.
Stayed 1 night in Dec 2024

6/10 Okay

Heather

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great. A lot of homeless people around the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Adolfo

Stayed 1 night in Dec 2024

8/10 Good

Laura, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large room, comfortable bed
Stayed 1 night in Dec 2024

6/10 Okay

Audra

Stayed 4 nights in Dec 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in town.
It was very peaceful and quiet in the room. very clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erick

Business traveller
Liked: Amenities
Nice place cool staffing
Stayed 1 night in Dec 2024