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Hilton Garden Inn Austin NW - Arboretum

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Austin NW - Arboretum

Lobby
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
11617 Research Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    4 min drive
  • Apple Inc.
    5 min drive
  • Domain Northside
    5 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    22 min drive

Room options

View all photos for Room

50-inch LCD TV with cable channels, TV, streaming services

Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • 28.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom shower

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

50-inch LCD TV with cable channels, TV, streaming services

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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for 1 night
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About this property

Hilton Garden Inn Austin NW - Arboretum

Suburban Austin hotel in McNeil with free parking
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Austin NW - Arboretum offers 138 air-conditioned accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Austin NW - Arboretum. During your stay, you'll be close to Q2 Stadium. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Great American Grille
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Q2 Stadium and 9 minutes from Lake Austin
  • Cats and dogs welcome for a fee
Hilton Garden Inn Austin NW - Arboretum offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1250 square feet (116 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Austin NW - Arboretum. Free self parking is available.

This 3-star Austin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Great American Grille - This bar specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 14.00 for adults and USD 8.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Great American Grille

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1250 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Comprehensive food waste policy
  • Fireplace in reception
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.00 for adults and USD 8.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Arboretum Hotel Austin NW
Hilton Garden Inn Austin NW Arboretum
Hilton Garden Inn NW
Hilton Garden Inn Austin NW Arboretum Hotel
Hilton Garden Inn Arboretum Hotel
Hilton Garden Inn Arboretum
Hilton Austin Nw Arboretum
Hilton Garden Inn Austin NW - Arboretum Hotel
Hilton Garden Inn Austin NW - Arboretum Austin
Hilton Garden Inn Austin NW - Arboretum Hotel Austin

Hilton Garden Inn Austin NW - Arboretum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1005 reviews" "
Rating 8 - Good. 247 out of 1005 reviews" "
Rating 6 - Okay. 68 out of 1005 reviews" "
Rating 4 - Poor. 33 out of 1005 reviews" "
Rating 2 - Terrible. 30 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

James P

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel good / front desk not so much.
No issue with the Hotel itself, but when Airline stranded me in Houston, I was told that if I didn't show up, they would charge my card for the full amount AND cancel my reservation.... so if I did show up the next day I would not have a room, and would have to pay separately to get a new room Fortunately the airline got us another flight, and I was able to get there around 3 AM. with my reservation still intact. But that whole discussion made a very bad impression....
Stayed 2 nights in Aug 2024

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last weekend of summer get away.
Fast and easy check in, Ronda was great and very polite, informative and very friendly as well. The ONLY negative was that while we were out in the evening with a dnd sign on the door someone did enter our room with us not being notified, we did return to a chair being in our room that wasnt there previously and being right behind the door so that when we opened the door it hit the chair. Luckily none of our personal belongings we disturbed and i did speak with management to let them know, she was wonderful to speak with and stated she would be handling it. Other than that everything else was perfect.
Stayed 1 night in Aug 2024

10/10 Excellent

Irma A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una buena estancia
Stayed 1 night in Jul 2024

10/10 Excellent

Rich

Stayed 1 night in Jul 2024

8/10 Good

Sherryl

Travelled with partner
Liked: Amenities
Property was clean, well kept and quiet. Staff was attentive and met expectations. Overall I was very satisfied with our stay.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jaimie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Myo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Bryce

My checkout time was 12:00pm, but room service just decides to open my door and walk into my room around 10:00am as I'm still asleep.
Stayed 1 night in Jun 2024

8/10 Good

BRIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
The staff was wonderful, the room was a nice size and comfortable, the breakfast was very good. The only issue for us was the pool was not available or the restaurant and bar.
Stayed 1 night in Jun 2024

10/10 Excellent

Dennis

Convenient to the area I needed to be.
Stayed 2 nights in Jun 2024

8/10 Good

Donnitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Randy

Stayed 1 night in Jun 2024

10/10 Excellent

Ben

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great and very helpful. They made you feel like you were home.
Stayed 4 nights in May 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Wonderful greeting by Dori at check in. Clean room & comfortable bed. The breakfast was amazing. English gentleman at checkout was courteous. We’ll be back soon!
Stayed 1 night in May 2024

10/10 Excellent

Roger

Stayed 2 nights in May 2024

8/10 Good

Kip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in May 2024

10/10 Excellent

Jo Ann Whitley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property adjacent was overgrown as it was an unused building and you drove right by it to enter the property.
Stayed 4 nights in May 2024

6/10 Okay

Amha

Disliked: Cleanliness, property conditions & facilities
Below average
Stayed 2 nights in Feb 2024

10/10 Excellent

Kamran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Staff was very friendly and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Repeat stay several times. Seems to be consistency of employees which lends experience to take care of guests well.
Stayed 1 night in May 2024