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Hampton Inn & Suites Austin - Lakeway

2.5 star property

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Photo gallery for Hampton Inn & Suites Austin - Lakeway

Exterior
Reception
Hypo-allergenic bedding, in-room safe, iron/ironing board
Studio Suite, 1 King Bed, Non Smoking | Private kitchen
Studio Suite, 2 Queen Beds, Non Smoking | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
2013 Ranch Road 620 South, Lakeway, TX, 78734
  • Lake Travis
    ‪3 min drive‬
  • Lakeway Country Club
    ‪6 min drive‬
  • Hills Country Club
    ‪7 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Whirlpool)

Room, 1 King Bed, Non Smoking (Whirlpool)

Room, 1 King Bed, Non Smoking (Whirlpool)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hampton Inn & Suites Austin - Lakeway

Hotel in Lakeway with free breakfast and a 24-hour front desk
An outdoor pool, a business center, and dry cleaning are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Hampton Inn & Suites Austin - Lakeway offers 70 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Austin - Lakeway. During your stay, you'll be within walking distance of Brain and Heart Health. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Lake Travis and a few minutes from Brain and Heart Health
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is available daily. Hampton Inn & Suites Austin - Lakeway also features an outdoor pool, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Lakeway hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:00 AM

Things to do

  • Golf
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from March 4 2025 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
The following facilities are closed on Sunday and Saturday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Austin Lakeway Hotel
Hampton Inn Austin Lakeway
Hampton Inn Suites Austin Lakeway
Hampton Inn & Suites Austin - Lakeway Hotel
Hampton Inn & Suites Austin - Lakeway Lakeway
Hampton Inn & Suites Austin - Lakeway Hotel Lakeway

Hampton Inn & Suites Austin - Lakeway Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 428 out of 694 reviews
Rating 8 - Good. 178 out of 694 reviews
Rating 6 - Okay. 44 out of 694 reviews
Rating 4 - Poor. 23 out of 694 reviews
Rating 2 - Terrible. 21 out of 694 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MICHELE s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great, free breakfast and parking, friendly staff. The only issue was no hot water in our shower. They sent maintenance up but we still had no hot water. Nice hotel though
Stayed 3 nights in Dec 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was OK furniture needs updating.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

6/10 Okay

Brian

Travelled with family and small children
Liked: Cleanliness, amenities
Shower didn't get hot. Breakfast was sub-par. Otherwise, nice rooms and comfortable beds.
Stayed 1 night in Dec 2024

6/10 Okay

Monica

Liked: Staff & service
Disliked: Property conditions & facilities
Both business center and fitness center were not available to patrons
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good nights sleep.
Convenient location. Quiet setting. Exercise room not in service. Great staff. Hotel carpets stained and showing their age.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Stayed 2 nights in Nov 2024

6/10 Okay

David

Disliked: Staff & service
Poorly equipped-no pen or paper. No area guides. There was only one small bar of soap and no cups in bathroom Side door was out of service and appeared to have been so for a while. The business center was apparently permanently closed. Food was okay but not great. I have stayed there periodically over several years but will be looking for other accommodations.
Stayed 3 nights in Nov 2024

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice but really needs to be updated. The fitness room was shut down and apparently being renovated or equipment being replaced. The business center was closed down as well. I don't know if the hotel is beginning renovations in these areas or if there were other reasons for them being unavailable to guests. No explanation was offered. This hotel is located on a busy road and can be difficult trying to enter or exit from the driveway. It was however near restaurants and shopping.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Lakeway
My stay was good. The room was clean and quiet. I arrived about an hour early, and they were able to accommodate me without notice. I felt it was a good value for the area.
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was way overpriced for what it was.
Stayed 3 nights in Oct 2024

4/10 Poor

Charlotte

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hvac outside was very Noisy.
Stayed 2 nights in Aug 2024

4/10 Poor

Edward

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was extremely rude and acted as if it was a bother to help you.
Stayed 1 night in Aug 2024

4/10 Poor

Simone

Disliked: Staff & service, property conditions & facilities
I stayed at this property a couple of years ago for a wedding and returned this time for another wedding. Unfortunately, this stay was unpleasant. The bed was very uncomfortable and lumpy. The ir conditioning cut out continuously, and the phone didn't work to call the front desk. There were stains on the sheets, the shower water was lukewarm at best, and the power went out for the entire property and did not come back on before checkout. The front desk clerk was unapologetic and was of no help stating that management was not on the property and it is what it is. I will not stay here again, and it was most definitely not what I've come to expect from a Hilton property.
Stayed 1 night in Aug 2024

10/10 Excellent

ROSILYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a little dated , but very clean. The staff was very courteous. Taryn was an excellent host. She informed us of the benefits of the Hilton Honors program and provided a lot of helpful suggestions for things to do!
Stayed 3 nights in Jul 2024

8/10 Good

David

Stayed 2 nights in Jul 2024

10/10 Excellent

Whitney

It was clean, neat and reasonably priced.
Stayed 2 nights in Jul 2024

10/10 Excellent

Theresa

Stayed 3 nights in Jun 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Kellie

Stayed 2 nights in Jun 2024