Extended Stay America Suites Austin Southwest

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Austin Southwest

Exterior
Studio, 2 Double Beds, Non Smoking
Desk, iron/ironing board, free WiFi, bed sheets
Restaurant
Studio, 2 Double Beds, Non Smoking

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

Map
5100 W Highway 290, Austin, TX, 78735
  • Burger Stadium
    3 min drive
  • Potbelly Sandwich Shop
    6 min walk
  • Austin Station
    11 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    15 min drive

Room options

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Extended Stay America Suites Austin Southwest

Austin hotel in Oak Hill with free breakfast and a 24-hour front desk
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Austin Southwest offers 117 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites Austin Southwest. During your stay, you'll be within walking distance of Baylor Scott & White Medical Center - Austin. Features include free breakfast and free WiFi in public areas, plus laundry facilities.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 9 minutes by car from Sixth Street and 10 minutes from University of Texas at Austin
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. Extended Stay America Suites Austin Southwest also features a vending machine, coffee/tea in a common area, and laundry facilities.

This Austin hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Austin Southwest
Extended Stay America Southwest
Extended Stay America Southwest Austin
Extended Stay America Southwest Hotel
Extended Stay America Southwest Hotel Austin
Extended Stay America Austin Southwest Hotel
Austin Extended Stay
Extended Stayamerica Austin Hotel Austin
Extended Stay America Austin
Extended Stay Austin
Extended Stay America Austin Southwest
Extended Stay America Suites Austin Southwest Hotel
Extended Stay America Suites Austin Southwest Austin
Extended Stay America Suites Austin Southwest Hotel Austin

Extended Stay America Suites Austin Southwest Reviews

Reviews

6.2
Rating 10 - Excellent. 200 out of 1001 reviews" "
Rating 8 - Good. 213 out of 1001 reviews" "
Rating 6 - Okay. 205 out of 1001 reviews" "
Rating 4 - Poor. 175 out of 1001 reviews" "
Rating 2 - Terrible. 208 out of 1001 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Krystal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Michele R

Travelled with partner
Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Aug 2024

4/10 Poor

suresh

Travelled with family
Disliked: Staff & service, amenities
no sugar or creamers privided for basic coffe abd rude staffs at front desk. not ready to get anything we ask
Stayed 1 night in Sep 2024

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No ice machine , room was ready but made me wait till 3pm because I booked through a 3rd party . Blankets were thin like airplane thin .
Stayed 2 nights in Aug 2024

2/10 Terrible

Elpidio

Disliked: Cleanliness, staff & service, property conditions & facilities
The front office lady was disrespectful and it took over an hour waiting to check out
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Disliked: Staff & service, amenities
Front desk staff is horrible, pay extra $15 go somewhere else
Stayed 2 nights in Aug 2024

2/10 Terrible

Colby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
The gentleman checking me in had the worst attitude. He tried to charge me for a pet and I don’t have a pet. He argued with me about the charge. He wasn’t very friendly. Also the ac unit made a terrible sound all night long. Not the best nights rest. Definitely give this 1 star
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

David

Business traveller
Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Arthur

Liked: Staff & service
Disliked: Cleanliness
Nice
Stayed 1 night in Aug 2024

6/10 Okay

Kimberlie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great staff
I booked a suite to heal for a few days. The staff were AMAZING. They ere accommodating, kind, and considerate. The room was ok. The water pressure was low. If it wasn’t for the medications I was on I don’t think I’d have slept at all. A very annoying light flashed above the bed the entire time. It was impossible to sleep until the meds kicked in. I wasn’t able to have the fan blow continuously because it kept shrieking. There was a foul odor in the hallway.
Stayed 1 night in Aug 2024

8/10 Good

Kimi

Stayed 1 night in Aug 2024

10/10 Excellent

Kimi

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is/was wonderful. Only complaint is breakfast items run out way before the 9:30 cutoff time. No way for them to restock breakfast items.
Stayed 1 night in Aug 2024

4/10 Poor

Stanley

Disliked: Property conditions & facilities, room comfort
Wasn't the best. Only 3 pillows, when I asked for a 4th I was told they didn't have one available. . . So my girl slept fine however I got to wake up with a crooked neck. Also don't show up early and expect them to check you in 5 mins early. . . They won't for some stupid reason. The "breakfast" offered is nothing more than horrible coffeenand some kind of stale muffin in a bag. I suggest the La Quinta about a mile north of this place instead, they had a hot breakfast with decent coffee, juice, the usual cereal and waffles as well as scrambled eggs and sausage links.
Stayed 2 nights in Jul 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Stayed 1 night in Jul 2024

2/10 Terrible

Monica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away
The customer service was really great the employees were so nice but the hotel was very gross. Smelled awful we only stayed one night then switched hotels.
Stayed 2 nights in Jul 2024

10/10 Excellent

Arthur

Stayed 1 night in Jul 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the beds
Stayed 1 night in Jul 2024

6/10 Okay

Cesar, Uvalde

Travelled with family
Disliked: Staff & service, amenities
Understaffed
Stayed 1 night in Jul 2024

10/10 Excellent

crystal

Liked: Cleanliness, property conditions & facilities
It’s was comfy
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Claudia

Liked: Staff & service
Disliked: Cleanliness
Sheets were dirty, they were not change hairs and body fluids
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Mikael

Ok
Stayed 1 night in Jun 2024