Extended Stay America Suites Austin Northwest/Arboretum

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Austin Northwest/Arboretum

Studio, 2 Double Beds, Non Smoking
Exterior
Free daily on-the-go breakfast
Studio, 1 King Bed, Non Smoking
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included

Explore the area

Map
10100 N Capital Of Texas Hwy, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    20 min walk
  • Q2 Stadium
    3 min drive
  • Domain Northside
    3 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    20 min drive

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Extended Stay America Suites Austin Northwest/Arboretum

Austin hotel in Gateway with free breakfast and a 24-hour front desk
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Austin Northwest/Arboretum offers 102 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites Austin Northwest/Arboretum. During your stay, you'll be within walking distance of Arboretum at Great Hills Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 11 minutes by car from University of Texas at Austin and 12 minutes from Sixth Street
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Austin Northwest/Arboretum also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Austin hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Arboretum
Extended Stay America Arboretum Austin
Extended Stay America Arboretum Hotel
Extended Stay America Arboretum Hotel Austin
Extended Stay America Austin Northwest/Arboretum Hotel
Extended Stayamerica Austin/Arboretum Hotel Austin
Extended Stay America Austin Arboretum Hotel
Extended Stay America Austin
Extended Stay America Austin-Arboretum-Capital Texas Hwy Hotel
Extended Stay America Austin-Arboretum-Capital Texas Hwy
Extended Stay America Northwest/Arboretum Hotel
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Northwest/Arboretum
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Suites Austin Northwest/Arboretum Hotel
Extended Stay America Suites Austin Northwest/Arboretum Austin

Extended Stay America Suites Austin Northwest/Arboretum Reviews

Reviews

6.6
Rating 10 - Excellent. 198 out of 900 reviews" "
Rating 8 - Good. 241 out of 900 reviews" "
Rating 6 - Okay. 181 out of 900 reviews" "
Rating 4 - Poor. 137 out of 900 reviews" "
Rating 2 - Terrible. 143 out of 900 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Luis, Leander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend this place
Stayed 5 nights in Jun 2024

4/10 Poor

San Juanita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Adrian

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Daiquiri, Westlake Hillls

Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
Room is not good at all, no cleaning. I just cancelled my reservation and moved to another one with the same budget.
Stayed 10 nights in Jun 2024

2/10 Terrible

Karol

Liked: Staff & service
I found the room completely adequate and the staff very friendly but I discovered my upper body covered with bedbug bites about 8 hours after I returned home!!!
Stayed 2 nights in Jun 2024

6/10 Okay

Lorena

Travelled with partner
Liked: Staff & service
Our room smelled like smoke. Property is old and there were little roaches in the bathroom! Overall it wasn’t a pleasant stay but the location and the night clerk was nice.
Stayed 1 night in Jun 2024

10/10 Excellent

KENNETH, Greenbrae

Liked: Cleanliness, staff & service
It's a perfectly adequate hotel. Its not fancy, but theres nothing missing or deficient. Great access to standard American suburban retail options for anything you could need. Im not disappointed. Meets expectations.
Stayed 1 night in Jun 2024

8/10 Good

Tamara, The Colony

Stayed 1 night in May 2024

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in May 2024

10/10 Excellent

HILDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accomodations
Stayed 2 nights in May 2024

8/10 Good

Da

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

4/10 Poor

Sara, THE COLONY

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like smoke
Stayed 1 night in May 2024

6/10 Okay

J.T.

Business traveller
Liked: Cleanliness, staff & service, room comfort
No coffee pot in room. Shower curtain is about to fall off the wall. Small tv. Room needs upgrades. Especially in bathroom.
Stayed 1 night in May 2024

2/10 Terrible

Farris

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty property. I felt disgusted going under the covers.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
I’ve stayed here several times. Every time has been enjoyable and mishap-free. I will continue to make this my home away from home as long as it is affordable and well maintained as it has been in the past.
Stayed 4 nights in Apr 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Aaron

Stayed 1 night in Apr 2024

6/10 Okay

Dennis

Liked: Staff & service
My late 1 am arrival apparently happened during a " nightly audit" that ultimately delayed my check in by 45 minutes after I arrived. Their late entry phone number was also not working which is actually what put me into the audit time frame because I could not connect to the front desk to let me in the locked entrance.
Stayed 1 night in Apr 2024

10/10 Excellent

J.R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! And great price!
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Joni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well located near lots of eateries and shopping. Liked the large fridge and mini kitchen. Staff was pretty good as well.
Stayed 1 night in Apr 2024

8/10 Good

Martha

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

BMsd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place the staff was very friendly and extremely great highly recommended
Stayed 1 night in Mar 2024

10/10 Excellent

Iris, Waco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024