Extended Stay America Suites Austin Downtown Town Lake

2.5 star property

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Photo gallery for Extended Stay America Suites Austin Downtown Town Lake

Studio
Full-sized fridge, microwave, stovetop, coffee/tea maker
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Lobby
Studio

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Air conditioning
  • Kitchen

Explore the area

Map
507 S. First St., Austin, TX, 78704
  • South Congress Avenue
    ‪5 min walk‬
  • Palmer Events Center
    ‪8 min walk‬
  • Lady Bird Lake
    ‪9 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

Room options

Studio

  • Sleeps 2
  • 1 Queen Bed

Studio

  • Sleeps 2
  • 1 King Bed

Studio

  • Sleeps 4
  • 2 Queen Beds

Studio

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Extended Stay America Suites Austin Downtown Town Lake

Hotel with free parking, a short walk to South Congress Avenue
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a front-desk safe are onsite. Housekeeping is available on request.
Extended Stay America Suites Austin Downtown Town Lake offers 130 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Extended Stay America Suites Austin Downtown Town Lake's great location. During your stay, you're just a quick walk from South Congress Avenue. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Within a 10-minute walk of South Congress Avenue and Lady Bird Lake
  • Cats and dogs welcome for a fee (restrictions apply)
Extended Stay America Suites Austin Downtown Town Lake offers its guests barbecue grills, a vending machine, and a picnic area. WiFi is free in public spaces. Extended Stay America Suites Austin Downtown Town Lake also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Free self parking is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Austin Downtown Town Lake
Extended Stay America Hotel Austin Downtown Town Lake
Extended Stay America Austin Downtown Town Lake Hotel
Extended Stay America Austin Downtown Town Lake
Hotel Extended Stay America Austin - Downtown - Town Lake Austin
Austin Extended Stay America Austin - Downtown - Town Lake Hotel
Hotel Extended Stay America Austin - Downtown - Town Lake
Extended Stay America Austin - Downtown - Town Lake Austin
Extended Stay America Hotel
Extended Stay America
Extended Stay America Austin Downtown Town Lake
Extended Stay America Suites Austin Downtown Town Lake Hotel
Extended Stay America Suites Austin Downtown Town Lake Austin

Extended Stay America Suites Austin Downtown Town Lake Reviews

Reviews

6.8
Rating 10 - Excellent. 270 out of 999 reviews
Rating 8 - Good. 265 out of 999 reviews
Rating 6 - Okay. 174 out of 999 reviews
Rating 4 - Poor. 136 out of 999 reviews
Rating 2 - Terrible. 154 out of 999 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Marie-Christine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was quite disappointed with the service I’ve received. It was not genuine and didn’t offer the extra step to help you solve a problem. The pillows were terrible like it didn’t even seem like it was a pillow. The worse part was on my last morning, they forgot to tell me that the water was going to be turned off and I had to use wipes and a face towel instead of being able to take a shower. The hotel overall is fine for the price you’re paying but the quality of service isn’t there.
Stayed 5 nights in Nov 2024

4/10 Poor

Robert, San bruno

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property is below average. I don't think they have the traveler in mind. No filtered drinkable water available, no spoons for oatmeal, poor quality coffee. I think they purposely have poor coffee so no one will drink it, I walked 1.5 miles to get Starbucks. Over priced for what they provide, it just adequate. It's will do the job for an overnight stay, no good for a longer stay.
Stayed 3 nights in Nov 2024

8/10 Good

Jaclyn

Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a really good stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

CHRISTIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Caring, peaceful quiet, flexible clean.. My. Favorite...Extended. Stay, thus. Far... Thank. You. So. Much....
Stayed 3 nights in Nov 2024

4/10 Poor

Paul, San Antonio

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room seemed unprepared for visitors. Burnt out light fixtures, dirty floors, dirty bathroom. Toilet paper not restocked in the room. Location was perfect. Everything that we needed was within walking distance. We used to stay here for ACL fest. This was our first visit to this hotel in a couple of years and very disappointing.
Stayed 3 nights in Nov 2024

10/10 Excellent

Graham

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 11 nights in Oct 2024

2/10 Terrible

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Joel, Eagle River

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was pathetic plastic single use utensils and serving packets only fresh fruit were black bananas Amerika is obese and unhealthy because of this type of poisonous foods Otherwise hotel is ok except for vending machines that have nothing but expensive water
Stayed 1 night in Oct 2024

4/10 Poor

Jacob

Stayed 1 night in Oct 2024

8/10 Good

Joshua

Liked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Jesse

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kevin, Austin

Liked: Cleanliness, staff & service
Great desk staff, I should’ve known better to book downtown on a Friday night.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

The hotel had a certain smell, almost of that mold, the bathroom tub was not as clean as it needed to be, on the last night of my stay the smoke alarm in my room began to beep due to low battery.
Stayed 4 nights in Oct 2024

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Sophie

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Property is run down and smelly. Great location is the only redeeming feature.
Stayed 3 nights in Oct 2024

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Olivia

Stayed 2 nights in Sep 2024

10/10 Excellent

Lorena, Los Angeles

Stayed 1 night in Sep 2024

2/10 Terrible

Marcos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
There were roaches in my room. Disgusting don’t stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Wei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is reachable with direct bus from airport, close to the big park, close to river, in a retreat like quite area, downtown is a short walk across the bridge. Room was nice, clean, good size, very comfortable bed. Staffs were super nice, allowed me to leave luggage and WiFi before check in and a late check out due to some things i was dealing with, helpfulto get change, give snack bar after breakfastwaa closed. Has a guest lounge, which not every extended stay has, plus the signature kitchennet definitely one of the best budget accomondation in town. It was a wonderful stay and thanks to the awesome staffs.
Stayed 1 night in Sep 2024

10/10 Excellent

Whakapaingia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place friendly staff
Stayed 3 nights in Sep 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good for one night
Stayed 1 night in Sep 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to city
Self contained room was very clean and spacious. Quiet area and lots of parking. Staff were very friendly and helpful.
Stayed 2 nights in Sep 2024