citizenM Austin Downtown

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for citizenM Austin Downtown

Exterior
Point of interest
2 bars/lounges, rooftop bar
Interior
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
617 COLORADO ST, Austin, TX, 78701
  • Sixth Street
    ‪2 min walk‬
  • Paramount Theatre
    ‪3 min walk‬
  • Moody Theater
    ‪8 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬

Room options

Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Austin Downtown

Hotel with bars, steps from Sixth Street
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Austin Downtown offers 344 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
CitizenM Austin Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Sixth Street. You'll find features like free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a multilingual staff, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Sixth Street and 10 minutes by foot from Texas State Capitol
CitizenM Austin Downtown offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business center and coworking spaces are available. The business-friendly citizenM Austin Downtown also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star Austin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - Onsite bar. Open daily.
CloudM - Onsite rooftop bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 21.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CanteenM
  • CloudM

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • iPad
  • iPod dock

Food and drink

  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • Pool access available from 9:00 AM to 8:30 PM.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 934 out of 1325 reviews" "
Rating 8 - Good. 199 out of 1325 reviews" "
Rating 6 - Okay. 91 out of 1325 reviews" "
Rating 4 - Poor. 43 out of 1325 reviews" "
Rating 2 - Terrible. 58 out of 1325 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ignacio

Disliked: Cleanliness
Not very roomy.
Room is ok for a 1 night stay or multiple if you are traveling alone. The new modern micro hotel room was not for me. The shower leaked out to the sink area and there was hair and nail clippings all over the floor which shows that the cleaning staff didn’t do a good job at least in my room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ellen

Stayed 4 nights in Oct 2024

8/10 Good

omid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A European style hotel with the GenZ as the target audience
Stayed 2 nights in Oct 2024

10/10 Excellent

Rodrigo, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos, Aventura

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Oct 2024

8/10 Good

Ari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Just wished it was a bit more deaf friendly. Couldn't figure out how to get captions on the TV. Asked staff and they said it's unavailable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tom

Stayed 3 nights in Oct 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything internal to the property is fantastic! The staff was great, the room was nice, with everything controlled by iPad. The exterior was a bit concerning due to late night loitering.
Stayed 3 nights in Oct 2024

8/10 Good

Juan

Stayed 1 night in Oct 2024

10/10 Excellent

G L

Business traveller
Great Place Downtown
We attached a 2-night stay to a business trip stay to see the Congress St Bridge bats on Halloween. The staff was so helpful in accommodating us so we could stay in the same room. The room was smaller but comfortable. We would definitely stay here again.
Stayed 2 nights in Oct 2024

2/10 Terrible

Rick

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
DEI disaster
Citizen M is the epitome of DEI and it is a disaster. Check in via computer kiosk that was made difficult by employees who were incompetent. Was checked out in error by staff then told nothing they could do and I would have to go through online registration and repay for the room. Then charged and additional 700 after that. Did get that resolved via management but was misled about refunding never received. Entire staff woefully undertrained. Then final breakfast has juice glass with lipstick on it from previous day was final straw.
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I really enjoyed our long weekend at the CitizenM in Austin… The furniture and art was perfectly curated for the Austin aesthetic. The rooms are very comfortable, but incredibly small. I personally appreciate value over square footage since we’re seldom in the room. We highly recommend this room… Thanks CitizenM!
Stayed 5 nights in Oct 2024

4/10 Poor

Curtis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Absolutely will never go back here. You have to check in yourself, which would be fine, but they have a person there to look over your shoulder to “help”. Dumb, and annoying. They have ZERO parking with no valet, so I parked in a garage that’s next to it, which cost me over $30!!! This place is trying really hard to be “hip”, when they should just be a good hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsey

Stayed 3 nights in Oct 2024

2/10 Terrible

Justin

Stayed 3 nights in Sep 2024

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
nice place - roos are very small yet somehow decent.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bhawneet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Dwayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff was amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Ralph

Liked: Staff & service, property conditions & facilities, room comfort
Love this Hotel!
Was a great stay, second time here at this location. Love it!
Stayed 3 nights in Oct 2024

10/10 Excellent

Tina, Kamas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Amenities
Cool vibes… and friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Caliandra, Sarasota

Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret Beth

Stayed 3 nights in Oct 2024