Candlewood Suites Austin N - Cedar Park, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Austin N - Cedar Park, an IHG Hotel

Property amenity
Exterior
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
1100 Cottonwood Creek Trail, Cedar Park, TX, 78613
  • Cedar Park Regional Medical Center
    10 min walk
  • Austin Steam Train Association Museum
    2 min drive
  • H-E-B Center
    4 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    31 min drive

Room options

Studio Suite, 1 Queen Bed

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Accessible (Transfer Shower)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 2 Double Beds, Accessible (Roll-In Shower)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Double Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Candlewood Suites Austin N - Cedar Park, an IHG Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Weekly housekeeping is available.
Candlewood Suites Austin N - Cedar Park, an IHG Hotel offers 80 accommodations with DVD players and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include rice cookers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Austin N - Cedar Park, an IHG Hotel. During your stay, you'll be within walking distance of Cedar Park Regional Medical Center. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by foot from Cedar Park Regional Medical Center and a 2-minute drive from Austin Steam Train Association Museum
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 398 square feet (37 square meters) and includes conference space. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Austin N - Cedar Park, an IHG Hotel. Self parking is free. You'll have access to the outdoor pool at a partner property.

This Cedar Park hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • DVD player
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (398 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Rice cooker
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The host will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 150 per stay), plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
The host will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Austin N
Candlewood Suites Austin N Aparthotel
Candlewood Suites Austin N Aparthotel Cedar Park
Candlewood Suites Austin N Cedar Park
Candlewood Suites Austin N Cedar Park Aparthotel

Candlewood Suites Austin N - Cedar Park, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 229 out of 431 reviews" "
Rating 8 - Good. 117 out of 431 reviews" "
Rating 6 - Okay. 37 out of 431 reviews" "
Rating 4 - Poor. 24 out of 431 reviews" "
Rating 2 - Terrible. 24 out of 431 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at this property for a month. She has been great so far.
Stayed 3 nights in Jul 2024

10/10 Excellent

Leska Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Mar 2024

2/10 Terrible

Desiree

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No go for me
I arrived and as soon as I got in saw how dirty it was. I gut to my room and same thing. I met someone in the elevator and he said he was leaving because of it being dirty. After I left my room with my trolley of baggage’s, the gentleman said uh oh. The manager got me into the much cleaner nicer place next door holiday in express.
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach Motel
Came here to stay for a wedding nearby. Decent sized room. But musty smell and a HUGE ROACH in our room. Uncertain if our sheets were clean. Would’ve stayed at another hotel but did not have enough time to figure things out. Even brought up the cockroach issue to the front and the guy just looked at me like, “Yea so what?” I would NOT RECOMMEND staying here.
Stayed 2 nights in Jun 2024

4/10 Poor

SCOTT

Disliked: Cleanliness, staff & service, property conditions & facilities
Will not return
Broken glass on floor, dirty ceiling fan that fell onto bed when turned on, tv that not all channels worked in bedroom, poor assortment of dish ware, ice maker in freezer did not work, no ice machine on property had to go to store, broken exercise bike, missing some weights in workout room, dirty floors throughout hallways.
Stayed 2 nights in Jun 2024

10/10 Excellent

Teresa, Cedar Hill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's a great place to be if you love dogs "pet-friendly", barking at 2 a.m. Not so much if you want to get a good night's sleep while traveling! Maybe I need to find a "people-friendly" place the next time, as in for the one who pays the bills! ;-) Nice clean room though! Bathroom sink slow to drain. Comfy. Upadte: after getting over my lack of sleep on the first night, I decided to change my rating from 1 to 5. The hotel is fine, it's the entitled guests who are only concerned with themselves and their dogs that they would let them bark all night! No consideration for others. That's what the world is today!!
Stayed 2 nights in May 2024

2/10 Terrible

Jeff

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Arthur

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked prepaid for this reservation for an elderly disabled family member. They charged them an odd amount at check-in and when they inquired as to why, they were told it was a mistake and world be fixed. I inquired the next day at front desk the gentleman did not see any notes to why they were charged. I had asked they refund it ..he said only the GM could and he would contact him and he could process refund remotely. 2 days after check-in still no contact from management i emailed the management email and provided my phone and email address. Im still hopefully they will correct the issue as this family is on a fixed income. It is sad that the elderly disabled would be treated this was and lack of follow though and follow-up by CW staff to correct this issue is beyond me. It takes someone a few seconds to incorrectly charged someone but several conversations and several days the issue was not resolved and absolutely zero response back to me. Still waiting fingers crossed they will correct the issue.
Stayed 2 nights in May 2024

4/10 Poor

MARY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Joanna

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I didn’t like that I requested my room to be cleaned twice and it never was. I didn’t like that the shower curtain was way too small and high. It made it difficult to shower without getting water everywhere. I didn’t like that carpet in the hall ways clearly needed to be cleaned and weren’t. I didn’t like that dishwasher needed to be fixed and hadn’t been. I never used the dishwasher. I’m referring to cosmetic issues. However, I did like the water pressure. I also liked the front desk staff. Very friendly!
Stayed 2 nights in May 2024

6/10 Okay

Ronghui

Stayed 3 nights in May 2024

10/10 Excellent

Brian

Stayed 1 night in May 2024

6/10 Okay

Tatiana

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The rooms were really clean. There was no breakfast. The hallways smelled like dog poop and marijuanna. But luckily it did not leech into the rooms. The beds were comfy and the room was spacious.
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Tifani

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The couple at the front desk were absolutely fantastic. But everything else sucked. SMELLS like cigarette smoke and its a bit of an older cheap hotel. In the parking lot a tweaker had their window open smoking drugs right into the parking lot and randoms walking through the lot. We left and went to the Aloft hotel.
Stayed 2 nights in May 2024

8/10 Good

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very helpful and the room was very clean
Stayed 2 nights in Apr 2024

8/10 Good

Mark, Clifton

Nice folks.
Stayed 1 night in Apr 2024

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our purpose of getting to birding location NW of Austin
Stayed 2 nights in Apr 2024

10/10 Excellent

Barney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient for our trip. Close to a decent assortment of food options and the residential area we were visiting. It was an older property but well maintained and clean. The staff were all very friendly and helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ronald

Stayed 1 night in Apr 2024

10/10 Excellent

Alan, Winter Garden

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Apr 2024

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Michelle

Liked: Staff & service
This hotel was alright for a one night stay to see some family. It definitely seems older and the room was not exactly the cleanest. Lots of small wall and floor stains. When I was wahsing my face I found a small roach in a hand towel. Not fun but we are in Texas. Not the worst place to stay but not the best.
Stayed 1 night in Mar 2024

10/10 Excellent

Perry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful accommodations.
Stayed 3 nights in Mar 2024