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Aiden Austin City Hotel

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aiden Austin City Hotel

Outdoor pool, pool loungers
Restaurant
Lobby
Outdoor pool, pool loungers
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10

Wonderful

Popular amenities

Explore the area

Map
2200 S I H 35, Austin, TX, 78704
  • St. Edward's University
    18 min walk
  • South Congress Avenue
    19 min walk
  • Lady Bird Lake
    4 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 Single Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 Single Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 Single Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Aiden Austin City Hotel

Hotel with free breakfast, near Lady Bird Lake
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Aiden Austin City Hotel offers 158 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Aiden Austin City Hotel. During your stay, you'll be within walking distance of Lady Bird Lake. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests love the bar and breakfast
  • Just a 4-minute drive from Lady Bird Lake and 5 minutes from Governor's Mansion
  • Pets welcome for a fee
Aiden Austin City Hotel offers its guests a children's pool, an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 7200 square feet (669 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Aiden Austin City Hotel. Self parking is free.

This 4-star Austin hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Machi Sushi - Onsite sushi bar. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Machi Sushi

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (7200 square feet of space)
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 81
  • Grab bar in shower
  • Shower grab bar height (centimetres): 84
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 11 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1044 out of 1562 reviews" "
Rating 8 - Good. 326 out of 1562 reviews" "
Rating 6 - Okay. 109 out of 1562 reviews" "
Rating 4 - Poor. 37 out of 1562 reviews" "
Rating 2 - Terrible. 46 out of 1562 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great customer service!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

SAMARA PEREZ VALADAO DE

Liked: Cleanliness, staff & service, property conditions & facilities
Evwrything ois good
Stayed 3 nights in Aug 2024

10/10 Excellent

Yhoshabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were friendly, room was clean, extra towels were already in the room. I also liked the variety of options for breakfast, the restaurants within the facility and the fact that the whole place is well maintained and beautifully decorated. Made my stay enjoyable, I will definitely recommend this hotel to anyone visiting the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Stefany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I greatly enjoyed my interactions with staff, as they were very helpful in providing advice about where to visit while in the city! Very accommodating and the hotel itself has a very fun vibe.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome little place and safe for solo travelers.
Stayed 1 night in Aug 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They always accommodate me and I appreciate it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie, Frisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best value for the money. Will stay here again for sure!
Stayed 2 nights in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and quiet. I would stay here again when visiting Austin. Nice pool area but we didn’t have time to enjoy the pool. Liked the music vibe.
Stayed 1 night in Sep 2024

8/10 Good

Jessline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at this Hotel. Special shout out to Joseph, the front desk night shift employee, willing to go above and beyond to help manage my stay. The place was clean and well-maintained; there were gates and doors that needed key cards to access the property's interior and the rooms, which made us feel safer. A free standard breakfast buffet from 7-9 am and a single laundry and washing machine downstairs that was open for use to guests. My only issue was that my room wifi was abysmal on the 3rd floor (I can't speak for the other floors), rendering internet usage fairly minimal. I read other comments that mentioned crickets and roaches on the property. I didn't notice any in our room or the hallways, but the front desk did mention that this time of year, the crickets can be found all over the property. It wasn't a bother for us, but I can see it being a nuisance for some.
Stayed 2 nights in Sep 2024

8/10 Good

Tami

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool and breakfast was good. Room was clean, staff was friendly and fast with check in.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bradley, DALLAS

Stayed 1 night in Aug 2024

10/10 Excellent

Daphne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stay in Austin. We had a rental car and were easily able to get to attractions such as Terry Blacks and to see the bats. Absolutely loved the courtyard area with the pool
Stayed 2 nights in Sep 2024

6/10 Okay

Rachel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice jacuzzi until it broke. Room was extremely humid, sheets felt wet
Stayed 2 nights in Sep 2024

10/10 Excellent

Torie

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel pool and staff were a highlight. It's close to everything and easy to navigate around the hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lorenzo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice all around , bed was very soft, staff was great
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is awesome!!! Rooms are clean & cute!
Stayed 1 night in Aug 2024

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, great pool and hot tub area, and fun vibes
Stayed 3 nights in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the new restaurant attached to the hotel, hotel wise - service was great. My only complaint is the carpet floors felt damp.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a genuine, warm welcome upon arrival. Joseph walked me to the hallway where my room was located. I really appreciate the friendly reception.
Stayed 1 night in Sep 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funky Austin hotel 👍
Great funky hotel, we loved the pool area. $10 in an Uber to 6th street. We would stay again. Coffee mahine in reception. Breakfast was hit and miss, they had run out of most things but what they brought out was nice. Bumblebee statue outside , no idea why but we took a selfie anyway!
Stayed 2 nights in Sep 2024

10/10 Excellent

Elsa

Stayed 1 night in Aug 2024

6/10 Okay

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
There was a drug addict sitting on the curb in front of my room most of the time. Incredibly strung out and rocking - i did not feel safe.
Stayed 3 nights in Aug 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the renovations and parking was so easy!
Stayed 1 night in Jul 2024