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Hotel Bahnhof Ausserberg

2.0 star property

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Photo gallery for Hotel Bahnhof Ausserberg

Property grounds
Free WiFi, bed sheets
Restaurant
Interior
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
Bahnhofstrasse 9, Ausserberg, VS, 3938
  • Raron-Unterbaech Gondola
    ‪8 min drive‬
  • Brigerbad Thermal Pools
    ‪12 min drive‬
  • Lötschental Valley
    ‪16 min drive‬
  • Sion (SIR)
    ‪38 min drive‬

Room options

View all photos for Standard Double or Twin Room

Free WiFi, bed sheets

Standard Double or Twin Room

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, Multiple Beds, Non Smoking (Toilette auf der Etage)

Standard Quadruple Room, Multiple Beds, Non Smoking (Toilette auf der Etage) | Bathroom

Standard Quadruple Room, Multiple Beds, Non Smoking (Toilette auf der Etage)

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Budget double room

Terrace/patio

Budget double room

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Balcony

Free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Balcony

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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The price is €131
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includes taxes & fees
21 Feb - 22 Feb
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About this property

Hotel Bahnhof Ausserberg

Pet-friendly lodge with a 24-hour business center connected to a rail/subway station in Ausserberg
This smoke-free lodge features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Hotel Bahnhof Ausserberg offers 27 accommodations with hair dryers. 100-cm LED televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Hotel Bahnhof Ausserberg, you'll be connected to a rail/subway station and within walking distance of Salzgeber. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes bike rentals and a playground
  • 6 minutes by car from Swiss Alps Jungfrau-Aletsch and 6 minutes from Salzgeber
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

WiFi is free in public spaces. Event space at this lodge measures 269 square feet (25 square meters) and includes conference space. A terrace, an arcade/game room, and tour/ticket assistance are also featured at Hotel Bahnhof Ausserberg. For a fee, parking is available.

This Ausserberg lodge is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 5:00 AM to 10:00 AM.
Hotel Bahnhof Ausserberg has a restaurant on site.
Room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CHF 9 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 5:00 AM–10:00 AM: CHF 15 for adults and CHF 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Bike rentals
  • Playground

Family friendly

  • Arcade/games room
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall

Guest services

  • Daily housekeeping
  • Hair salon
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (269 square feet)
  • Coworking spaces
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 100-cm LED TV
  • Satellite channels

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Private entrance

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Weight limit: 11 lbs per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Uncovered self parking fee: CHF 9 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bahnhof Ausserberg
Hotel Bahnhof Ausserberg Lodge
Hotel Bahnhof Ausserberg
Hotel Bahnhof Ausserberg Ausserberg
Hotel Bahnhof Ausserberg Lodge Ausserberg

Hotel Bahnhof Ausserberg Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 49 reviews
Rating 8 - Good. 17 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 6 out of 49 reviews
Rating 2 - Terrible. 8 out of 49 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ronald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This might be ok in the Summer months for hiking. Very inconvenient for travel. Stay in Visp instead.
Stayed 2 nights in Oct 2024

8/10 Good

Jenny

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
This property was wonderfully convenient to the bus and train stop…I mean within 2-3 minutes. That was so nice. And it was clean and the door locked and we had the things we needed. Ausserberg was very quiet with nothing going on in the evenings and no restaurants or anything. There was a small grocery spot but it was closed. But, it did have cool old buildings. Wonderful little balcony we could sit out on. The price was right. We enjoyed our stay. But…there was no one un sight. They cleaned our rooms each day but we never saw anyone and there is no front desk. There looked like there might be a spot to grill or sit out front but there were a few rough loud men (employees?) that sat there every evening and morning and were kinda loud and cigarette smoke wafted up into our room through the windows every. That kinda bothered me. It made me feel like we could not go down there.
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views!
What a beautiful location! We used the trains and buses so the hotel was very convenient. Someone was there to greet us upon arrival but there is a self check-in that is helpful when arriving at various times. Breakfast was available at an extra charge but can be eaten there or taken with you. The shower is in the room so with four people there was a little less privacy and space but beds were comfortable and it is very quiet. This was a great place for us to branch out from this little town daily on adventures.
Stayed 2 nights in Dec 2022

10/10 Excellent

Tytti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Shawn

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
FALSE ADVERTISING!!
I just don't know where to start with this hotel. My husband and our two 16 year old daughters were taking a quick trip around Switzerland using the rail system. After spending the day in Zermatt, due to train times and our planned actives, we did not have enough time to get back to Zurich that night. We decided to find something not too far from our route and continue on the next day. This hotel advertised that they speak four languages, have 24 hour checking with a clerk and we were able to pay through hotels.com. These are all VERY FALSE! We got to the hotel around 10pm and could not figure out where to go. Finally found an open door and we see a table in the corner with a paper and room key sitting on it. We realize that it is our information and must be our key with room number just sitting in the hall for anyone to grab. Not really the 24 hour clerk check in we were expecting. But continued to our room for the night. There was NO AC in room so had to leave window open all night. There was no screen and even with the window open it was too hot to sleep. The next morning, when we are getting ready to walk out, the owner stops us and asks us to pay. He only spoke Dutch and we had a very difficult time communicating. But what we discovered was that he said we had not paid for the room and would not let us leave until we gave him another card. Called Hotels.com and they tired to speak with him and could not. After missing our train we just paid for the
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good people, unfortunately not worth the money
Staff was very friendly which is why I feel a little bad about the rating however I would not recommend for the price compared to what you get. The room was freezing, we turned up the radiators all the way but the room remained cold for the entire night. We also booked a room which advertised to slept four (2 single beds and a bunk bed- ie: 4 beds total). We also requested a baby crib over the phone and were told it wasn’t a problem. We arrived and were given 1 room with three beds and told we couldn’t fit our family in it and was asked to pay for another room as well. I declined because that wasn’t what we were quoted and the room was far bigger than most chain hotels in Europe that our family squeezes into without issues. It was disappointing that we were shorted a bed but I cut our losses because we saved nearly 200 franks by compromising not to argue much about the lack of bed we were promised and not being forced to pay for an additional room we didn’t need. In the morning we were treated downstairs friendly by the staff - again very nice people and made it feel very family oriented. They had a high chair waiting which was nice. The breakfast options were small compared to what I would of expected for the amount we paid. They offered some nice suggestions on things to do. When I paid for the bill I learned I had to pay another 12-15 franks for the baby crib... first I ever had to do this and we traveled to at least 20 different accommodations in the last year
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bahnhof Ausserberg
all was perfect; you can't go wrong; it has character; if you expect a sterile Hilton or plush Hyatt, it is not; for outdoor people and for a rustic environment in one of the best hiking areas of the world - it's what you need!

2/10 Terrible

Erich

Stayed 1 night in Apr 2024

2/10 Terrible

Shawn

Stayed 1 night in Apr 2024

4/10 Poor

Frederic

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Vaclav

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Die Unterkunft ist für ein Übernachten in Ordnung. Die Temperatur im Zimmer war nicht genügend (Reisezeit: 25.11.). Die Umgebung der Anlage wirk ziemlich triste. Das Brot zum Frühstück war sicher von Vorgestern. Der Kaffeeautomat liefert höchstens lauwarmes Wasser für einenTee.
Stayed 1 night in Nov 2023

2/10 Terrible

Geneviève

Business traveller
Disliked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Mirjam

Travelled with group
Liked: Amenities
Boden war nicht sauber. Hotel sehr geringhörig
Stayed 1 night in Sep 2023

2/10 Terrible

Daniel

Travelled with partner
Kein personal vorgefunden! Hotel Restaurant geschlossen! Mussten daher wider abreisen!
Stayed 1 night in Jul 2023

6/10 Okay

Helene

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Spesielt
Var der for en dag. Det var helt greit. Men føltes litt som å være på leirskole. Gammeldags hotell men fin beliggenhet. Veldig lytt.
Stayed 1 night in Jun 2023

6/10 Okay

Thomas

Business traveller
Disliked: Cleanliness, property conditions & facilities
Thomas
N
Stayed 4 nights in May 2023

8/10 Good

Stéphane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

beat

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in auf Bildschirm ohne Ankündigung No go! niemand da wenn es notwendig ist (heizung defekt, saukaltes Zimmer) keine Restauration vor Ort möglich: auf Website nirgends erwähnt. Nie wideder
Stayed 1 night in Feb 2023

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nous n'avons vu personne mais très bonne literie, chambre très propre.
Stayed 1 night in Jan 2023

2/10 Terrible

Claude

Stayed 1 night in Jan 2023

10/10 Excellent

Kosta

8/10 Good

Jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

4/10 Poor

Christine Waldner

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Der Empfang war unkompetent und unfreundlich. Wir hatten über ebookers für 2 Nächte gebucht. Uns wurde mitgeteilt, dass wir nach einer Nacht das Zimmer wechseln müssen mit fragwürdiger Begründung. Wenn man über ein Billigportal bucht, hat man diese Unannehmlichkeit in Kauf zu nehmen. Am andern Tag hat sich herausgestellt, dass wir nicht wechseln müssen, wir hatten den Koffer aber schon gepackt für den Zimmerumzug. Unnötiger Stress für 2 Nächte. Wir haben zweimal auf der Terrasse ein Nachtessen eingenommen, Essen sehr lecker und Bedienung vorzüglich.
Stayed 2 nights in Sep 2021