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Holiday Inn Express & Suites Waterville - North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Waterville - North by IHG

Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Indoor pool
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
332 Main St, Waterville, ME, 04901
  • Kennebec River
    ‪2 min drive‬
  • Colby College
    ‪2 min drive‬
  • Waterville Opera House
    ‪3 min drive‬
  • Waterville, ME (WVL-Robert Lafleur)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility, Access Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

Traditional Room, 2 Queen Beds

Fireside Inn & Suites Waterville

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (999)
The price is €141
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Fireside Inn & Suites Waterville

About this property

Holiday Inn Express & Suites Waterville - North by IHG

Hotel in Waterville with free breakfast and a fitness center
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Holiday Inn Express & Suites Waterville - North by IHG offers 102 accommodations with complimentary newspapers and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Waterville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Waterville - North by IHG. During your stay, you're just a quick walk from First Congregational Church. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by foot from First Congregational Church and a 2-minute drive from Kennebec River
Holiday Inn Express & Suites Waterville - North by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

There's an onsite business center. The business-friendly Holiday Inn Express & Suites Waterville - North by IHG also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48.2803 km) of the property will not be allowed to check in
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Waterville
Comfort Waterville
Waterville Comfort Inn

Holiday Inn Express & Suites Waterville - North by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 386 out of 708 reviews
Rating 8 - Good. 202 out of 708 reviews
Rating 6 - Okay. 61 out of 708 reviews
Rating 4 - Poor. 29 out of 708 reviews
Rating 2 - Terrible. 30 out of 708 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was comfortable and with a good breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

kevin

Great place to stay conveniently located for my purposes Always stay here based on price, location and breakfast that is included
Stayed 2 nights in Dec 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay but trouble with key cards
We had a great stay, except our key cards didn’t work on two occasions. We know not to store them near our phones, so we don’t believe that was the issue.
Stayed 2 nights in Dec 2024

10/10 Excellent

paula, Beals

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you as always!
Stayed 1 night in Dec 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been working in this area for a couple years now and this is the best place I’ve stayed in yet. Definitely the best value
Stayed 2 nights in Dec 2024

10/10 Excellent

Dayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn Express and Suites in Waterville, Maine is a wonderful place to stay. The facility is quite spotless and well-maintained, inside and out; our guestroom was very clean and featured soft and comfy beds, cozy bedding, good lighting (even night lights!), and an efficient heating and cooling unit that was so quiet that we didn't even notice it was operating; and our bathroom was very clean and well-equipped. My sons and I took advantage of the hotel swimming pool, and found the pool and the pool area to be immaculate; we enjoyed the pool immensely. In the morning, the hotel breakfast was fresh, delicious, and featured a variety of satisfying options; our favorite items were the omelets and the cinnamon rolls. Additionally, every single hotel employee we encountered -- at the front desk, or in the breakfast area, or in the hallways -- was well-trained and friendly. My sons and I enjoyed our stay, and we would ABSOLUTELY stay here again !!! Six thumbs up. :-)
Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had to stop due to a snow storm and terrible road conditions. sign posted at counter states if you lived local you would be turned away. Thankfully I made the cut off but the check in desk was very strict on checking ids and nothing about this is posted on booking web sites. He also seemed annoyed he was working
Stayed 1 night in Nov 2024

10/10 Excellent

Artemis

Travelled with family and small children
This hotel accommodate families very well. We were in a one bedroom suite where there were two queen beds in the bedroom and a full size bed in the pull out couch. The beds were comfortable, the sofabed wasn’t bad. The suite was spacious and clean. The breakfast was also very good, better than what I am unexpected. They had plain eggs, egg omelette (cheese in the middle), pork and turkey sausages, hash brown, automatic pancake maker, cinnamon rolls, breads, bagels, butter, Greek yogurt, etc. the staff was very kind and accommodating too.
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , clean 👌 quiet
Stayed 1 night in Nov 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Nov 2024

4/10 Poor

Debra

Business traveller
Liked: Room comfort
Disliked: Staff & service
Awful Service - Comfy Bed
Our stay began with my coworker and I standing in the lobby for 15 minutes (we arrived just after 9pm) waiting for assistance. Both office doors with open behind the counter with no one in them. We eventually located the desk agent when my coworker left the lobby and went down the hall. the Agent was with a guy who said he didn't work there, and he didn't appear to be a guest. The agent was abrupt and rude, acted as if we had interrupted her evening by asking to check into our rooms. Overall check-in was an awful experience. The room was clean but very had minimal amenities. On a positive note, the bed was extremely comfortable.
Stayed 1 night in Nov 2024

2/10 Terrible

Shaun

Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very polite
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sahin

Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and well laid out. Breakfast was good with lots of options
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple nights in Maine.
Great stay. Comfortable room with friendly staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Elisabeth

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the area

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place with good breakfast
Stayed 2 nights in Oct 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
It was quiet and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024