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Best Western Plus Waterville Grand Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Waterville Grand Hotel

Exterior
Room amenity
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Pet-friendly

Explore the area

Map
375 Main Street, Waterville, ME, 04901
  • First Congregational Church
    14 min walk
  • Five Guys
    1 min walk
  • Augusta Transportation Center
    19 min drive
  • Waterville, ME (WVL-Robert Lafleur)
    7 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Waterville - North, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (680)
The price is €128
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Holiday Inn Express & Suites Waterville - North, an IHG Hotel

About this property

Best Western Plus Waterville Grand Hotel

Hotel in Waterville with 2 restaurants and a fitness center
This hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Best Western Plus Waterville Grand Hotel offers 138 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Waterville Grand Hotel. During your stay, you'll be within walking distance of First Congregational Church. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at O Briens Irish Restaurant, a family restaurant that serves American cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 14 minutes by foot from First Congregational Church and a 3-minute drive from Kennebec River
  • Pets welcome for free
Best Western Plus Waterville Grand Hotel offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Waterville Grand Hotel. You'll have access to the indoor pool at a partner property. Free self parking is available.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
O Briens Irish Restaurant - This family restaurant specializes in American cuisine and serves breakfast and dinner.
O Briens Irish Pub - This pub serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.0 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 7.00 for adults and USD 7.00 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • O Briens Irish Restaurant
  • O Briens Irish Pub

Things to do

  • Access to nearby indoor pool
  • Fitness centre
  • Indoor pool

Family friendly

  • Access to nearby indoor pool
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (6000 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.00 for adults and USD 7.00 for children
  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville

Best Western Plus Waterville Grand Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 279 out of 927 reviews" "
Rating 8 - Good. 317 out of 927 reviews" "
Rating 6 - Okay. 155 out of 927 reviews" "
Rating 4 - Poor. 102 out of 927 reviews" "
Rating 2 - Terrible. 74 out of 927 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very run down hotel with homeless people camped around the property. Would not stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient right off I95. Plenty of parking space for our large trailer. Staff was friendly. Grounds were lovely. Hotel was clean and comfortable. Pet friendly. No concerns about safety while out walking around the shopping area. Fresh cooked breakfast was a bonus on top as well as the friendly waitstaff. Would definitely stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

ricky

pool had no towels breakfast did not open till 7:00 am but was good.
Stayed 1 night in Sep 2024

6/10 Okay

Kenneth

Business traveller
Disliked: Cleanliness, property conditions & facilities
Reserved a king bed room, received a full size bed. Poorly lite property, bed was OK but not comfortable, insects in room crawling around, breakfast doesn't start until 7am (most people have been at work for an hour by then).
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
This appears to be an older Bests Western and it sort of shows its age in the furnishings, the paint, nothing major but noticeable. The bed and bedding were very comfortable, and it is pet friendly which is a huge plus for me. I guess given that it is pet friendly it would be nice to have trash receptacle outside all of the outside entrances to place poop bags, but I had to walk around the entire hotel to get to a trash receptacle on more than one occasion. The room did smell a bit "doggy" which I am not accustomed to as my dogs are shown and are very clean. The front staff was very friendly, and the bar staff were as well, and offered to loan me a bottle opener. It would be nice to have one in each room which seems to be sort of standard. Overall, a decent place to stay, quiet, clean, but sort of pricey IMHO.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

8/10 Good

Sandra

Liked: Staff & service, property conditions & facilities
Close to Colby College, breakfast included. There was hair in the tub, not enough towels and vending area needed cleaned
Stayed 2 nights in Aug 2024

4/10 Poor

Colleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I couldn't complete my stay because I didn't feel safe in the area. The room was clean and the front staff was friendly, but the facility smelled terrible like stale smoke, musty carpets, homeless and people in and out and hanging all around the property. They were in the middle of fixing the hot water as well.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tyler

Stayed 3 nights in Aug 2024

2/10 Terrible

Brett

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smelled musty and gross. People yelling in the hallways. We have had multiple rooms here for a while and it’s a low grade hotel and not worth the nightly charge
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service
Hotel was showing worn and tear, it’s apparently a busy hotel. Wallpaper in my room was peeling off, hallways digs and gouches. Restaurant Pub was excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Casimiro

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with a dog
Stayed 1 night in Aug 2024

8/10 Good

Mark R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent place for the money
Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service
Clean looked taken care of
Stayed 1 night in Aug 2024

4/10 Poor

Doreen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The bartender/waitress in the restaurant was awesome. The person who checked us in was grumpy. The room was dirty - the carpet was wet, and the shower walls were moldy. The bathroom floor was slimy.
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a great location,staff friendly service was good. Only problem we had was the food in there restaurant was not good for an evening meal we expected better.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room is dated but very quiet and clean . Strong smell of carpet fresh in room and hallways . The included breakfast was very nice . Choice of 3 combinations meals including juice , bacon , sausage, toast , home fries and eggs. Check in and out was easy .
Stayed 1 night in Aug 2024

2/10 Terrible

michael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m picky about hotel smells, and luckily the room was clean and smelled fine. The lobby was a little stale/smoky smelling, but we didn’t spend time there so it was fine. The staff was very nice and accommodating. It was a good stopover on a long drive.
Stayed 1 night in Jul 2024

10/10 Excellent

Mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe location just off the interstate offering clean comfortable rooms with breakfast options included making our stay relaxed as needed with fantastic friendly staff
Stayed 4 nights in Aug 2024

2/10 Terrible

Tasha

I did not book this. Is someone using my name and email address? I can’t find an email address to forward the confirmation to. I did not book this trip!!!
Stayed 1 night in Jul 2024