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Best Western Plus Waterville Grand Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Waterville Grand Hotel

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Room amenity
Lobby
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pet-friendly

Explore the area

Map
375 Main Street, Waterville, ME, 04901
  • First Congregational Church
    ‪14 min walk‬
  • Kennebec River
    ‪3 min drive‬
  • Colby College
    ‪12 min drive‬
  • Waterville, ME (WVL-Robert Lafleur)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Waterville - North, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (689)
The price is €211
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Holiday Inn Express & Suites Waterville - North, an IHG Hotel

About this property

Best Western Plus Waterville Grand Hotel

Hotel in Waterville with 2 restaurants and a fitness center
This hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Best Western Plus Waterville Grand Hotel offers 138 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Waterville Grand Hotel. During your stay, you'll be within walking distance of First Congregational Church. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at O Briens Irish Restaurant, a family restaurant that serves American cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 14 minutes by foot from First Congregational Church and a 3-minute drive from Kennebec River
  • Pets welcome for free
Best Western Plus Waterville Grand Hotel offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Waterville Grand Hotel. You'll have access to the indoor pool at a partner property. Free self parking is available.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
O Briens Irish Restaurant - This family restaurant specializes in American cuisine and serves breakfast and dinner.
O Briens Irish Pub - This pub serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.0 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 7.00 for adults and USD 7.00 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • O Briens Irish Restaurant
  • O Briens Irish Pub

Things to do

  • Access to nearby indoor pool
  • Fitness centre
  • Indoor pool

Family friendly

  • Access to nearby indoor pool
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (6000 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.00 for adults and USD 7.00 for children
  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville

Best Western Plus Waterville Grand Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 284 out of 937 reviews" "
Rating 8 - Good. 319 out of 937 reviews" "
Rating 6 - Okay. 157 out of 937 reviews" "
Rating 4 - Poor. 103 out of 937 reviews" "
Rating 2 - Terrible. 74 out of 937 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was friendly, responsive, and efficient. Our guest room was clean. The mattresses were very comfortable, and the bedding was soft, fluffy, and wonderfully cozy; we enjoyed the beds immensely. Our overnight hours were very, very quiet; this included very quiet hallways and a quiet heating/cooling unit in our guest room. In the morning, the included breakfast was tasty and enjoyable (there were only three choices, but they were good choices, so no complaints from us). The swimming pool was VERY clean, and the water was warm and inviting; my sons LOVED the pool. :-) We would absolutely stay here again !!
Stayed 1 night in Oct 2024

6/10 Okay

Corinna

Stayed 1 night in Sep 2024

2/10 Terrible

Savannah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a double beds and the bed I was in was horrible worn out, room was overall filthy. Shower had hair, beds had stains. Capet was old and left my feet looking dirty. Would have liked to try the breakfast but there was a convention there with a so many people you couldn’t even get in the door.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Stayed 1 night in Sep 2024

4/10 Poor

Charles

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. The hallways stunk like feet and weed. People were in the stairwell eating. Staff was okay. Not the best Best Western. Not sure what the plus was for.
Stayed 1 night in Oct 2024

2/10 Terrible

Steve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled like stale cigarettes and BO.
Stayed 1 night in Oct 2024

8/10 Good

Eileen

Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Jill

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and polite with any questions or needs that we had. We arrived a day early, they had a room available and kept us in the same room for our entire stay of 5 days. I would recommend. J. Schaut
Stayed 4 nights in Sep 2024

2/10 Terrible

Martha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The from desk staff at this Best Western were friendly, polite and helpful. The facility was so bad I checked back out immediately. The room smelled so terrible it wasn’t possible to spend the night there. The receptionist offered me a different room, but that one smelled just as bad. I’ve never had a problem with a Best Western property before. I’ve found them to be clean, safe and comfortable. This room smelled so bad it wasn’t possible to spend the night in it.
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Tina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Quite run down.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a terrible experience. I ended up having to leave and go to a dofferent hotel because I was getting eaten alive by mosquitoes in my room°°
Stayed 1 night in Sep 2024

8/10 Good

Eduardo, Floral Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People having a party at the back parking area until late night
Stayed 1 night in Sep 2024

2/10 Terrible

kevin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and run down. Friends laughed when we said we were staying there.
Stayed 2 nights in Sep 2024

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
The most disgusting hotel I have stayed at since I stayed at a no-star pension in Madrid some decades ago. Orbitz should not even offer this property.
Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Very convenient to highway
Stayed 1 night in Sep 2024

10/10 Excellent

KENNETH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very run down hotel with homeless people camped around the property. Would not stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient right off I95. Plenty of parking space for our large trailer. Staff was friendly. Grounds were lovely. Hotel was clean and comfortable. Pet friendly. No concerns about safety while out walking around the shopping area. Fresh cooked breakfast was a bonus on top as well as the friendly waitstaff. Would definitely stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

ricky

pool had no towels breakfast did not open till 7:00 am but was good.
Stayed 1 night in Sep 2024

6/10 Okay

Kenneth

Business traveller
Disliked: Cleanliness, property conditions & facilities
Reserved a king bed room, received a full size bed. Poorly lite property, bed was OK but not comfortable, insects in room crawling around, breakfast doesn't start until 7am (most people have been at work for an hour by then).
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024