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Best Western Plus Waterville Grand Hotel

3.0 star property

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Photo gallery for Best Western Plus Waterville Grand Hotel

Exterior
Room amenity
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Pet-friendly

Explore the area

Map
375 Main Street, Waterville, ME, 04901
  • Kennebec River
    ‪3 min drive‬
  • Waterville Opera House
    ‪4 min drive‬
  • Colby College
    ‪12 min drive‬
  • Waterville, ME (WVL-Robert Lafleur)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Waterville - North by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (708)
The price is €144
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Holiday Inn Express & Suites Waterville - North by IHG

About this property

Best Western Plus Waterville Grand Hotel

Hotel in Waterville with 2 restaurants and a fitness center
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and a business center.
Best Western Plus Waterville Grand Hotel offers 138 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Waterville Grand Hotel. During your stay, you'll be within walking distance of First Congregational Church. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at O Briens Irish Restaurant, a family restaurant that serves American cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 14 minutes by foot from First Congregational Church and a 3-minute drive from Kennebec River
  • Pets welcome for free
Best Western Plus Waterville Grand Hotel offers its guests an indoor pool, a hot tub, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Waterville Grand Hotel. You'll have access to the indoor pool at a partner property. Free self parking is available.

This Waterville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
O Briens Irish Restaurant - This family restaurant specializes in American cuisine and serves breakfast and dinner.
O Briens Irish Pub - This pub serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 7 for adults and USD 7 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • O Briens Irish Pub
  • O Briens Irish Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.00 for adults and USD 7.00 for children
  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville

Best Western Plus Waterville Grand Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 293 out of 950 reviews
Rating 8 - Good. 322 out of 950 reviews
Rating 6 - Okay. 157 out of 950 reviews
Rating 4 - Poor. 104 out of 950 reviews
Rating 2 - Terrible. 74 out of 950 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Randy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the restaurant on site
Stayed 1 night in Dec 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
We actually booked a room with this hotel for the hot tub, which was advertised in their add. When we went to enjoy the hot tub, there was a brown tarp over it. When we asked an employee, what was wrong with the hot tub, they explained, It s not working. Its been down since 2020. Really, four years, really, and they are still advertising a hot tub. And, a picture of a hot tub with out a brown tarp. False false false advertisement. Very disappointed. Staff on site, however, were fantastic, pleasant, helpful.
Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Staff was very nice and helpful. No coffee -cookies - cold in the hallways and elevator. Large buildings - a long way to breakfast. Small selection of food but served well and very tasty.
Stayed 1 night in Dec 2024

10/10 Excellent

Noyan

Stayed 1 night in Dec 2024

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Erick

Stayed 3 nights in Nov 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and comfortable, quiet and provided housekeeping without having to be asked. The staff was very friendly and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Francesca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is a fun activity.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and service
The room was clean. The property was clean. Front desk staff was very nice and let me check in early without a charge. Room rate was reasonable. Restaurant food was great. Service in the AM with free breakfast was the highlight as the hostess and server were Very social and checked frequently on me.
Stayed 1 night in Nov 2024

10/10 Excellent

Breanna

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel option for Waterville. With a free, real breakfast included in the restaurant attached to the hotel!
Stayed 1 night in Nov 2024

4/10 Poor

Kathy

Travelled with group
Disliked: Staff & service, property conditions & facilities
On first floor and walk with a cane, long walk to go to the restaurant The room didn't smell too good and didn't have walk in shower but a tub.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

mario

Stayed 4 nights in Oct 2024

10/10 Excellent

Dayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was friendly, responsive, and efficient. Our guest room was clean. The mattresses were very comfortable, and the bedding was soft, fluffy, and wonderfully cozy; we enjoyed the beds immensely. Our overnight hours were very, very quiet; this included very quiet hallways and a quiet heating/cooling unit in our guest room. In the morning, the included breakfast was tasty and enjoyable (there were only three choices, but they were good choices, so no complaints from us). The swimming pool was VERY clean, and the water was warm and inviting; my sons LOVED the pool. :-) We would absolutely stay here again !!
Stayed 1 night in Oct 2024

6/10 Okay

Corinna

Stayed 1 night in Sep 2024

2/10 Terrible

Savannah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a double beds and the bed I was in was horrible worn out, room was overall filthy. Shower had hair, beds had stains. Capet was old and left my feet looking dirty. Would have liked to try the breakfast but there was a convention there with a so many people you couldn’t even get in the door.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Stayed 1 night in Sep 2024

4/10 Poor

Charles

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. The hallways stunk like feet and weed. People were in the stairwell eating. Staff was okay. Not the best Best Western. Not sure what the plus was for.
Stayed 1 night in Oct 2024

2/10 Terrible

Steve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled like stale cigarettes and BO.
Stayed 1 night in Oct 2024

8/10 Good

Eileen

Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024