Best Western Plus Augusta Civic Center Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Augusta Civic Center Inn

Lobby
In-room safe, blackout curtains, iron/ironing board
Exterior
Free daily continental breakfast
Fitness facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
110 Community Drive, Augusta, ME, 04330
  • Augusta Civic Center
    3 min walk
  • University of Maine at Augusta
    5 min walk
  • Holocaust Human Rights Center of Maine
    11 min walk
  • Augusta, ME (AUG-Augusta State)
    8 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 8
  • 4 Double Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Plus Augusta Civic Center Inn

Hotel in Augusta with free breakfast and a fitness center
This smoke-free hotel features a restaurant, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Plus Augusta Civic Center Inn offers 99 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the free breakfast at Best Western Plus Augusta Civic Center Inn. During your stay, you're just a quick walk from Augusta Civic Center. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Augusta Civic Center and 5 minutes by foot from University of Maine at Augusta
  • Cats and dogs welcome for a fee
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at Best Western Plus Augusta Civic Center Inn. Free self parking is available.

This Augusta hotel is smoke free.

Guests are served free continental breakfast daily from 6 AM to 10 AM.
Best Western Plus Augusta Civic Center Inn has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM–10 AM
  • 1 restaurant

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn
Best Western Plus Civic Center
Best Western Plus Civic Center Inn
BEST WESTERN PLUS Augusta Civic Center Inn Maine
Best Western Plus Civic Hotel Augusta
Best Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn Hotel
Best Western Plus Augusta Civic Center Inn Augusta
Best Western Plus Augusta Civic Center Inn Hotel Augusta

Best Western Plus Augusta Civic Center Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 369 out of 1001 reviews" "
Rating 8 - Good. 358 out of 1001 reviews" "
Rating 6 - Okay. 139 out of 1001 reviews" "
Rating 4 - Poor. 78 out of 1001 reviews" "
Rating 2 - Terrible. 57 out of 1001 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2024

2/10 Terrible

Honor

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Ike

Travelled with family
Liked: Staff & service, amenities
The hotel only cleans rooms every 3 days.
Stayed 3 nights in Aug 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael J

Liked: Cleanliness, staff & service, property conditions & facilities
A1
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt service at the front desk. Clean and comfortable room.
Stayed 1 night in Aug 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great! Hotel needs updates. Carpet in rooms needs to go. Old. Bad for our allergies !
Stayed 1 night in Aug 2024

6/10 Okay

Michele

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was wonderful Property a bit run down but relatively clean Major concern was room very musty.
Stayed 1 night in Aug 2024

6/10 Okay

Mario

Travelled with group
Liked: Staff & service, amenities
Very mouldy smell in the first room we stayed in. Handicap room. Smell was from shower curtain. Also not pleased to find out the outdoor pool did not exist, filled with concrete patio. Should update the website.
Stayed 3 nights in Jul 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly!
Stayed 1 night in Aug 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well, no issues
Stayed 1 night in Jul 2024

6/10 Okay

Dave

Stayed 1 night in Jul 2024

10/10 Excellent

Kelly, 150 Mile House

Stayed 1 night in Jul 2024

4/10 Poor

Josephine

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was damp and the carpet felt wet - there clearly has been no upgrades in a very long time. There were extreme water stains on the ceiling in the bathroom and on the shower curtain. In addition - the smell (I assume mold due to the dampness) was horrible. The staff were very friendly and the breakfast was great!
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Roshan

Travelled with family
Disliked: Property conditions & facilities
For the price, the hotel was not clean. We found ants in our room. Very outdated rooms. The door didn't feel safe and sturdy, it was shaking as people walked by.

8/10 Good

Nancy, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, room seems clean but floors which are tiled seemed slippery. I didn’t bring slippers so had to where my shoes around the room!
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gentleman at the front desk was very nice and professional and a joy. Everything was very comfortable and clean. And the breakfast was good, with nice choices.
Stayed 1 night in Jul 2024

10/10 Excellent

HOWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place at a good price.
Enjoyed our stay. Convenient to shopping & dinning options. Room was comfortable and bed was very confortable. Recommend this place highly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 1 night in Jun 2024

6/10 Okay

Joyce

Liked: Cleanliness, staff & service, amenities
What can I say? The coffee maker didn't work and when I tried to watch MSNBC and CNN I got a message on the screen that said "No or Poor Connection". The electronic key system was outdated and extremely sensitive. Twice I had to return to the desk to get the keys recharged. So I was not a happy camper. Owner needs to spend some time whipping this place into shape. Staff was very friendly and pleasant. I'm a Best Western member so this makes me sad.
Stayed 2 nights in Jun 2024

6/10 Okay

Eugene

Stayed 2 nights in Jun 2024

6/10 Okay

Shauna

Stayed 1 night in Jun 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024