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22 May 2023 by Kyra
We are sorry to hear that you didn't enjoy your stay with us and apologise that we were not what you were looking for. The extractor fans are pulled down and cleaned bi weekly - we will move this to weekly (a minor amount of fluff was present on your departure - for which we apologise). We have removed the clock radios (less than 2% of our guests use these) and changed the bedsides to make it easier for the cleaners to spot dust in this area at floor level. Our welcome emails and messages (to your supplied mobile) before and during your stay were not responded to. We did in fact say hi to you more than once on the grounds to which your acknowledgement was very minimal. Unfortunately we took that to mean that you just wanted to enjoy your own company. All of our Check In information explains how to contact us, we are more than happy to meet up with our guests outside but do not have a reception area. The majority of our (guests choosing Self Contained Accommodation) do not wish to be disturbed during their stay.We wish you all the best
28 Sep 2019 by Kyra
Thank you for taking the time to review us, it is most appreciated.
As a guest of Augusta Escape, you'll find barbecue grills, a garden, and a picnic area. Public spaces have free WiFi. Free self parking is available. This 3.5-star Augusta apartment is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Augusta Escape offers 5 air-conditioned accommodations with DVD players and rice cookers. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. This Augusta apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include portable fans and blackout curtains.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. If you are planning to arrive after 7:30 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance.
This property does not have a front desk. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
