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Comfort Double Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Single Room, City View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel am Rathaus. During your stay, you'll be connected to a shopping centre and just a quick walk from Perlachturm. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Steps from Perlachturm and Augsburg Town Hall

Hotel am Rathaus ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel am Rathaus

Everyone (2) Family (2)
5 out of 5
Tolle Unterkunft, gut instandgehaltenes Gebäude für sein Alter. Sehr Zentral, toll für Kurzurlaub👍👍

Posted by on 19 Dec 2022

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Comment from Hotel Management

19 Dec 2022 by Sonya Griffith

Lieber Andre, vielen Dank für ihre Bewertung. Es freut uns sehr, dass es bei uns so gut gefallen hat. Wir wünschen Ihnen und ihre Familie schöne Festtage.Ihr Hotel am Rathaus Team

4 out of 5
Die Lage direkt in der Altstadt ist wunderbar.Das Bett und das Frühstück waren sehr gut.Im Bad könnte mal etwas nach gestrichen werden.Ansonsten habe ich mich sehr wohl gefühlt.

Posted by on 3 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by Andreas Stock

Lieber Gast, vielen Dank für Ihr Feedback. Wir freuen uns sehr, dass sie sich bei uns im Hause wohlgefühlt haben und einen schönen Aufenthalt erleben konnten. Das wir in einigen Bädern nachstreichen müssen haben wir ebenfalls gesehen und haben damit bereits Mitte August begonnen. Das Ihr Zimmer bis dato noch nicht an der Reihe war tut uns sehr leid. Wir versichern Ihnen, dass wir in den kommenden Wochen die Bäder (und auch die Zimmer!) weiterführend streichen. Herzliche Grüße und bis bald zurück in Augsburg!

4 out of 5

Posted by on 1 Oct 2019

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Comment from Hotel Management

6 Oct 2019 by Andreas Stock

Vielen Dank für Ihr Feedback/Thank you very much for your feedback.

2 out of 5

Posted by on 20 May 2019

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Comment from Hotel Management

22 May 2019 by Andreas Stock

Dear Guest, we really regret that you were not satisfied with your stay in our house and our team can not make you feel home after the check in. Please accept our apologize for that. We always try to offer the best and most comfortbale service for all our guest. Maybe you will offer us a new chance. kind regards

Renovations + Closures

The property is closed between 23 December and 7 January.

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Hotel am Rathaus also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Augsburg hotel is smoke free.

  • 31 guestrooms or units
  • Buffet breakfast (free)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Augsburg Central Station (AGY) (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel am Rathaus offers 31 accommodations with minibars and a safe. Memory foam beds feature down duvets. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Memory foam beds
  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Hypo-allergenic bedding
  • Down blanket
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time ends at 8:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 6:00 AM-8:00 PM
  • Sunday-Sunday: 7:00 AM-8:00 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 6:00 AM - 8:00 PM
  • Sunday - Sunday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash and mobile payments. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Minimum age for COVID-19 test requirement: 18
  • Mobile payments
  • Noise-free rooms not guaranteed
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 13 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Am Rathaus Augsburg
  • Hotel Am Rathaus Augsburg
  • Am Rathaus Hotel Augsburg
  • Am Rathaus Hotel
  • Am Rathaus
  • Hotel am Rathaus Hotel
  • Hotel am Rathaus Augsburg
  • Hotel am Rathaus Hotel Augsburg

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.