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Waitakere Resort & Spa

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waitakere Resort & Spa

Breakfast, lunch and dinner served
Garden Spa View Apartment | Private kitchen
Apartment, City View | Living area
Luxury Villa, City View
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast available
  • Housekeeping
  • Pool

Explore the area

Map
573 Scenic Drive, Auckland, 0612
  • Waitakere Ranges
    7 min drive
  • Elevation Cafe & Restaurant
    2 min drive
  • Henderson Sunnyvale Station
    15 min drive
  • Auckland (AKL-Auckland Intl.)
    46 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Garden Spa Apartment

Garden Spa Apartment

Garden Spa Apartment

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Garden Spa View Apartment

Garden Spa View Apartment

Garden Spa View Apartment

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premier Room, City View

Premium bedding, in-room safe, desk, blackout curtains

Premier Room, City View

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Villa, City View

Luxury Villa, City View | Living area

Luxury Villa, City View

  • 95 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Loft Room

Loft Room

Loft Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment, City View

Apartment, City View

Apartment, City View

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

Similar properties

Front of property

Abstract Hotel

Spa
Free WiFi
Restaurant
Breakfast available
4.4 out of 5, Excellent, (236)
The price is €110
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Abstract Hotel

About this property

Waitakere Resort & Spa

Hotel with free parking, in the vicinity of Waitakere Ranges
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Waitakere Resort & Spa offers 26 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Waitakere Resort & Spa. During your stay, you'll be close to Waitakere Ranges. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a sauna, and helicopter/airplane tours
  • 6.2 mi (10 km) from Waitakere Ranges and 9.6 mi (15.4 km) from Karekare Beach
Waitakere Resort & Spa offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 861 square feet (80 square meters) and includes a conference center. A library, a terrace, and multilingual staff are also featured at the business-friendly Waitakere Resort & Spa. Self parking is free.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.
Waitakere Resort & Spa - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:00 AM: NZD 30.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Waitakere Resort & Spa

Things to do

  • Bike parking
  • Fitness centre
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Sauna

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (861 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property from January to December. The rest of the year they are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger aren't allowed from January to December.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland's Waitakere Estate Heritage Collection Hotel Waiatarua
Auckland's Waitakere Estate Hotel
Auckland's Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Waiatarua
Waitakere Estate
Auckland`s Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Heritage Boutique Collection Hotel
Auckland's Waitakere Estate Heritage Collection Hotel
Auckland's Waitakere Estate Heritage Collection Waiatarua
Waitakere Resort Spa
Waitakere Resort & Spa Hotel
Waitakere Resort & Spa Auckland
Heritage Collection Waitakere Estate
Waitakere Resort & Spa Hotel Auckland

Waitakere Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 230 out of 436 reviews" "
Rating 8 - Good. 142 out of 436 reviews" "
Rating 6 - Okay. 34 out of 436 reviews" "
Rating 4 - Poor. 18 out of 436 reviews" "
Rating 2 - Terrible. 12 out of 436 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As it was raining, you could access everything under cover, restaurant , gym & our room
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning views. Front staff were more than friendly. We will be back
Stayed 2 nights in Jul 2024

8/10 Good

Beth

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The dinner, views and staff were all amazing. Property is showing its age but i have read in other reviews that the managers have a scheduling of works to assist. Well worth supporing through this. Super quiet and peacful!!
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views, very inviting and accommodating staff. Loved our little getaway
Stayed 1 night in Jun 2024

6/10 Okay

Jacinta

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Room was old for the price we paid, musty smell and the chairs were dirty. Had a massage which was nice and the girls were lovely, but signage would be good to be able to find it. Dinner was amazing, everything we had was delicious. Breakfast was a let down, ordered omelette but it was really undercooked. Staff were helpful and brought back into kitchen to finish cooking. Always enjoy coming here but the room and breakfast let it down this time. Will def be back for dinner!
Stayed 1 night in Jun 2024

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely out of the way spot
Stayed 1 night in Jun 2024

10/10 Excellent

Braiden

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay if you didn't want to be in the main city of Auckland. It was in the mountains, very quiet & peaceful.
Stayed 4 nights in Mar 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with stunning views
Amazing location with great staff and superb food. We had a wonderful stay and can’t rate this resort as high as it deserves.
View from our room
Stayed 2 nights in Feb 2024

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the reception desk was fantastic! Friendly and very helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique location, quiet but everything we needed. Staff brilliant and couldn’t do enough
Stayed 3 nights in Jan 2024

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wise 2024 trip
It was a magically wonderful stay! Loved the balcony and views! The sunrise was spectacular!
Stayed 2 nights in Jan 2024

2/10 Terrible

Sujeet kumar

Disliked: Staff & service
Stayed 2 nights in Jan 2024

6/10 Okay

Shahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room has bare minimum amenities, bathroom did not have enough towels shower are did not have a shelf to put soap or shampoo Extended Property has issues with maintenance I would not call it a Resort just a regular hotel at a nice location
Stayed 2 nights in Jan 2024

10/10 Excellent

Greg

Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the view of the city! Food was fantastic as well, friendly staff made the whole trip amazing! ❤️
Stayed 1 night in Jan 2024

10/10 Excellent

Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

2/10 Terrible

Rohit

Travelled with partner
Disliked: Property conditions & facilities
Worst experience ever, we saw a space in our wardrobe which was very scary. Its presence raised questions about the integrity of the establishment and left us feeling deeply unsettled throughout our stay. The walls and curtains appeared neglected and unclean, leaving an impression of poor maintenance and hygiene standards. Also, the absence of air conditioning compounded our discomfort, particularly during warmer periods although it was mentioned on the website that rooms have AC facilities.
Stayed 1 night in Jan 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only complaint was the road in. Mirrors on the blind corners would help.
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent view, staff, restaurant
Stayed 2 nights in Nov 2023