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voco Auckland City Centre, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Auckland City Centre, an IHG Hotel

Rooftop bar
Exterior
Exterior
Standard Room, 1 Queen Bed, Accessible Bathtub
Rooftop bar

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Queen Street Shopping District
    2 min walk
  • Sky Tower
    4 min walk
  • SkyCity Casino
    5 min walk
  • Auckland (AKL-Auckland Intl.)
    27 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Upgraded)

City view

Standard Room (Upgraded)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Harbour View

Suite, 1 Bedroom, Harbour View | Lake view

Suite, 1 Bedroom, Harbour View

  • 50 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Bay View

City view

Standard Room, 1 King Bed, Bay View

  • 27 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Tower (Sky Tower View)

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Tower (Sky Tower View)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Harbour View

  • 27 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Standard Room, 1 Queen Bed, Accessible Bathtub

Standard Room, 1 Queen Bed, Accessible Bathtub

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | View from room

Standard Room, 2 Queen Beds

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

voco Auckland City Centre, an IHG Hotel

Luxury Auckland hotel in Auckland Central Business District with a fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Voco Auckland City Centre, an IHG Hotel offers 201 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Voco Auckland City Centre, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Queen Street Shopping District and 4 minutes by foot from Sky Tower
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. The luxury voco Auckland City Centre, an IHG Hotel also features a fitness center, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Bar Albert - Onsite rooftop bar. Happy hour is offered. Reservations are required.
Mozzarella & Co - This restaurant specializes in Italian cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (NZD 59 per night)
  • Secured covered valet parking on site (NZD 69 per night)
  • Off-site parking within 1969 ft (NZD 59 per night)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 45 for adults and NZD 35 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Bar Albert
  • Mozzarella & Co

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk chair
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 45 for adults and NZD 35 for children
  • Covered self parking fee: NZD 59 per night
  • Covered valet parking fee: NZD 69 per night
  • Nearby parking fee: NZD 59 per night (1969 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre, an IHG Hotel Hotel
voco Auckland City Centre, an IHG Hotel Auckland
voco Auckland City Centre, an IHG Hotel Hotel Auckland

voco Auckland City Centre, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 270 out of 370 reviews" "
Rating 8 - Good. 67 out of 370 reviews" "
Rating 6 - Okay. 16 out of 370 reviews" "
Rating 4 - Poor. 9 out of 370 reviews" "
Rating 2 - Terrible. 8 out of 370 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel would definitely stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Wincenty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly personnel
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were really welcoming and our room was ready for us by lunchtime. The room is really nicely presented and has everything you need and we had the most amazing views of the whole of Auckland and the sky tower from our 34th floor. I was very impressed by the whole stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and great hospitality . Will stay again
Stayed 1 night in Aug 2024

6/10 Okay

Graeme

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location
Nice hotel … but twice we returned to the room late afternoon to rest before going out for dinner & the room hadn’t been cleaned & serviced 😬
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. The staff was so kind and accommodating. Room was cleaned every day with zero fuss. Only issue was the rooftop bar was closed mostly while we were staying which would have been nice. Great hotel within walking distance of everything downtown. Would recommend.
Stayed 6 nights in Aug 2024

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Jul 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 adults and 2 children. Was pleasantly during our stay at how nice the facilities were. The staff were exceptional.
Stayed 1 night in Aug 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay at the hotel. It was good. Our room wasn’t serviced by the time we got back to the hotel at 4pm, which was disappointing. It was eventually serviced, but whilst we were trying to get ready to go out for dinner. Unless you’re a giant the pillows are just way too high, so take your own!
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for what we wanted to do. Pleasant room with view. Great breakfast. Will stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked a weekend Staycation with Voco Auckland for two nights. Upon check-in we got upgraded to the second highest floor (level 36). Initially we booked the Harbour View Room. The room upgrade was the SkyTower and Bay View which was beautiful. The room itself was clean and spacious for two people. The bathroom was big and could fit two people at the same time. There was parking next door to the Hotel, but we weren't able to park there due to vehicle height restrictions. Not the hotel's issue. However, there is a number of car parks around the area with a short walk. The location is situated close to Queen Street and all the shops. Overall, we enjoyed our stay with Voco Auckland. Looking forward to staying with them again.
Stayed 2 nights in Jul 2024

4/10 Poor

Charles

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Either Hotel .com have failed or the VOCO WHICH ?
Stayed 1 night in Jul 2024

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service from the front desk was amazing from the start. The bar being rented out on Thursday wasnt great especially when the restaurant closed 30 minutes early. That was qutie a let down fon a Thursday night. Also vacumming while I was still sitting in the restaurant for breakfast was a bit tacky. For the money this hotel cost the F&B side of things should have been better.
Stayed 4 nights in Jul 2024

10/10 Excellent

Doris, Pukekohe, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the heart of the CBD. Friendly staff, lovely room with stunning views, well appointed, and happy for city activities. Also very quiet so nice to not have the city noise at night.
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald Anjesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location,it was very centrally located and easy access to a lot of different facilities.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
From the wonderfully welcoming staff at reception to the restaurant, we felt perfectly at home at voco. And the views from our hotel were sublime. Thank you!
Stayed 2 nights in Jul 2024

10/10 Excellent

TATIANA

Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and central
Really stylish and comfortable rooms. Great location, 6 mins walk to harbour
Stayed 1 night in Jul 2024