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The Spencer Hotel

4.0 star property
VIP Access

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Photo gallery for The Spencer Hotel

Front of property
Front of property
Lobby sitting area
Spencer One-Bedroom Suite Balcony & View
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
9-17 Byron Avenue, Auckland, 622
  • Takapuna Beach
    ‪7 min walk‬
  • Bruce Mason Centre
    ‪11 min walk‬
  • Lake Pupuke
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪34 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Spencer One-Bedroom Suite

Spencer One-Bedroom Suite | Living room

Spencer One-Bedroom Suite

  • 59 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Spencer Studio Room

Spencer Studio Room

Spencer Studio Room

  • 29 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Spencer Studio Room with Balcony

Spencer Studio Room with Balcony

Spencer Studio Room with Balcony

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Spencer One Bedroom Suite with Balcony

Spencer One Bedroom Suite with Balcony | Living room

Spencer One Bedroom Suite with Balcony

  • 59 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Spencer One-Bedroom Suite Balcony & View

Spencer One-Bedroom Suite Balcony & View | Living room

Spencer One-Bedroom Suite Balcony & View

  • 59 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

The Spencer Hotel

Hotel with a fitness center, a quick walk to Takapuna Beach
A fitness center, a hot tub, and an outdoor tennis court are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available once per stay.
The Spencer Hotel offers 42 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.
The shopping around The Spencer Hotel gets high marks from our customers. During your stay, you're just a quick walk from Takapuna Markets. You'll find features like free WiFi in public areas, plus a gym and a business center.
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes an outdoor tennis court and a gym
  • Guests have great things to say about the pool and the helpful staff
  • Within a 10-minute walk of Shore City Shopping Centre and Takapuna Beach
As a guest of The Spencer Hotel, you'll find a seasonal outdoor pool, an outdoor tennis court, a hot tub, and a fitness center. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A library, multilingual staff, and laundry facilities are also featured at the business-friendly The Spencer Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Fitness centre
  • Outdoor tennis court
  • Seasonal outdoor pool
  • A hot tub
  • Tennis

Family friendly

  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (8611 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 35 at check-out

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 55.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 30 per day
  • Housekeeping fee: NZD 35 every 3 days
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 6:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 35 at check-out.

We should mention

  • The seasonal pool will open October 01 and close April 05.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Castle Spencer
Castle Spencer Byron
Castle Spencer Byron Hotel
Castle Spencer Byron Hotel Takapuna
Castle Spencer Byron Takapuna
Spencer On Byron Auckland
Spencer Byron Hotel Takapuna
Spencer Byron Hotel
Spencer Byron Takapuna
Spencer Byron
Castle Spencer on Byron Hotel
The Spencer Hotel Hotel
The Spencer Hotel Auckland
The Spencer on Byron Hotel
The Spencer Hotel Hotel Auckland

The Spencer Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 424 out of 1002 reviews
Rating 8 - Good. 366 out of 1002 reviews
Rating 6 - Okay. 127 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness
The view up on the 17th floor was great and on a whole room was good but lots of floor tiles in bathroom cracked variety of hairs over said floor sticky stuff all down one of the cabinets in kitchen and balcony floor covered in dirty footprints kitchen counter and table had burns over them beware of the $39 cleaning fee to
Stayed 2 nights in Nov 2024

4/10 Poor

Nina Lou

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rosalue

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for the purpose of my accommodation. Very affordable. Dining options limited but plenty of dining options in nearby location
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
T
Stayed 1 night in Nov 2024

10/10 Excellent

Sieni

Stayed 1 night in Oct 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoyable to stay at The Spencer and enjoy its 'olde world' charm, spacious rooms and beautiful views
Stayed 4 nights in Sep 2024

8/10 Good

Meredith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accommodating. Pool and spa lovely. Couldn't get wifi on 17th floor so they moved us into another room. However could hear music from event on in hotel, which went to approx 11pm
Stayed 1 night in Nov 2024

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fact that it was a big room with a full sized kitchen for the studio room, AND I had a view! I will be back again!
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Bon

Travelled with family and small children
Liked: Staff & service
Good value for money! Will definitely be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great location and great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spencer hotel is in a great location,close to beach,shops,dining. Hotel has great facilities,gym,pool,spa. Staff friendly. We had a great stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, close to the beach, shops, restaurants etc. Friendly efficient staff
Stayed 4 nights in Jun 2024

8/10 Good

Craig

Liked: Cleanliness
For a hotel of this quality we expected our room to be serviced daily but it wasn't. Unless you stay 3 nights you don't receive any housekeeping service - which in our view was poor.
Stayed 2 nights in Oct 2024

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing harbour views
Stayed 1 night in Oct 2024

8/10 Good

Monique

Was a good location for our purpose
Stayed 2 nights in Oct 2024

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Spencer was a good location for travel to Roths Bay for business
Stayed 2 nights in Oct 2024

10/10 Excellent

Tuaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the bath and the view
Stayed 1 night in Sep 2024

8/10 Good

Brett

Room was a bit dated - could do with an update
Stayed 1 night in Sep 2024

8/10 Good

Sharron

Travelled with partner
Good stay. The kitchen could be better equipped. If we needed to cook there it would have been very challenging. No knifes for chopping and no scissors. Also limited crockery and food prep items
Stayed 6 nights in Sep 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, rooms clean and tidy
Stayed 2 nights in Sep 2024