The Hotel Britomart

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hotel Britomart

Lobby
Exterior
Poraenui Suite King
Breakfast, lunch, dinner served; local cuisine
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
29 Galway Street, Auckland, 1010
  • Queen Street Shopping District
    3 min walk
  • Queens Wharf
    3 min walk
  • Auckland Ferry Terminal
    4 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

City View Room King

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Takutai View Room King

  • 22 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Laneway Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Galway Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Poraenui Suite King

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Hohi Suite King

  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Waitemata View Room King

  • 22 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Interconnecting Guest Rooms King

  • 44 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

The Hotel Britomart

Luxury Auckland hotel in Auckland Central Business District with a 24-hour fitness center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at The Hotel Britomart. During your stay, you're just a quick walk from Auckland Ferry Terminal. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Kingi
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the overall condition of the property and the location
  • Steps from Queens Wharf and 4 minutes by foot from Auckland Ferry Terminal
The Hotel Britomart offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3434 square feet (319 square meters) and includes conference space. The luxury The Hotel Britomart also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
Kingi - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Daily Bread - Onsite coffee shop. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: NZD 28 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kingi
  • Daily Bread

Things to do

  • 24-hour fitness centre
  • Designer shops
  • Free bike hire
  • Shopping

Family friendly

  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (3434 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Double-glazed windows
  • Romance packages available
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LED TV
  • Digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Dryer
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 28 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

The Hotel Britomart Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 298 out of 359 reviews" "
Rating 8 - Good. 36 out of 359 reviews" "
Rating 6 - Okay. 10 out of 359 reviews" "
Rating 4 - Poor. 8 out of 359 reviews" "
Rating 2 - Terrible. 7 out of 359 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Baris

Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca, Auckland Central

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in AKL
Stayed 3 nights in Sep 2024

10/10 Excellent

Cynatra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail and thoughtfulness in every interaction (both tangible and intangible) were incredible. A luxury experience through and through
Stayed 1 night in Sep 2024

2/10 Terrible

Alexia Sandano

Stayed 2 nights in Aug 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very helpful and friendly! One of our favourite hotels in Auckland CBD.
Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks for another lovely stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay - everything about the hotel was elegant and intimate. It was central, very quiet and the beds were so comfy. Highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Julian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class facilities with personalized service
Stayed 2 nights in Aug 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must return
A treat in the city we live in - night out with friends. Loved the late check out.
Stayed 1 night in Aug 2024

10/10 Excellent

Hamish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Auckland Hotel
Hotel Britomart is an excellent hotel. The best things about it are the hip design and the great food and beverage. Also the perfect location. Can’t go wrong for business or couples.
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean and high end accommodation for a very reasonable price. Harbor view room was exactly as advertised. Couldn’t have wished for a better hotel. Thank you to the friendly and accommodating staff.
Stayed 4 nights in Jul 2024

8/10 Good

Sana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just that our room wasn’t ready even though we got there an hour late
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Kirston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing location and the rooms are very cool the staff are amazing too
Stayed 2 nights in Jul 2024

10/10 Excellent

Samya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience all around
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruud

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Best hotel experience in Auckland
Stayed 1 night in Jul 2024

10/10 Excellent

Tejada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Hotel Britomart! Very stylish, well thought out hotel. Beautiful bathroom, comfy bed, superb decor throughout. Service was helpful and authentic. Highly recommend!!
Stayed 1 night in Jul 2024

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff and very quiet rooms.
Stayed 2 nights in Jul 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful eco hotel
Very clean, modern, eco hotel. Great location downtown and in the mall. Right on the train station to easy to get free train to Eden park for the all blacks game. Rooms are small but well designed. Bathrooms are fab. kingi restaurant is fantastic
Stayed 1 night in Jul 2024

10/10 Excellent

Craig

Stayed 1 night in Jul 2024