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Surf 'N' Snow Backpackers - Hostel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surf 'N' Snow Backpackers - Hostel

Exterior
Premium bedding, iron/ironing board, free WiFi, bed sheets
Fridge, microwave, stovetop
Exterior
Gift shop

Reviews

5.0 out of 10

Popular amenities

  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi

Explore the area

Map
102 Albert Street, Auckland, 1010
  • Queen Street Shopping District
    2 min walk
  • Sky Tower
    3 min walk
  • SkyCity Casino
    3 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive

Room options

View all photos for Shared Dormitory, Mixed Dorm, Ensuite (6 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm, Ensuite (6 Person)

  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Shared Bathroom

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Double Room, Shared Bathroom

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Mixed Dorm (8 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (8 Person)

  • 30 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Mixed Dorm (6 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (6 Person)

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Mixed Dorm (4 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (4 Person)

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Mixed Dorm (10 Person )

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (10 Person )

  • 35 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Budget Double Room (No Window)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Budget Double Room (No Window)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite (No window)

Standard Double Room, Ensuite (No window)

Standard Double Room, Ensuite (No window)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Single Room, Shared Bathroom

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shared Dormitory, Mixed Dorm (12 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (12 Person)

  • 40 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Dormitory, Women only (10 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Women only (10 Person)

  • 35 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Dormitory, Women only (6 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Women only (6 Person)

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Dormitory, Women only, Ensuite (4 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Women only, Ensuite (4 Person)

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Surf 'N' Snow Backpackers - Hostel

Hostel in Auckland, steps from Sky Tower
This smoke-free hostel features a microwave in a common area, a refrigerator in a common area, and laundry facilities. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a hair salon are onsite. Housekeeping is not available.
Surf 'N' Snow Backpackers - Hostel offers 33 shared accommodations with hair dryers. Beds feature premium bedding. Kitchens offer refrigerators, stovetops, and microwaves.

Bathrooms include showers. This Auckland hostel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

During your stay at Surf 'N' Snow Backpackers - Hostel, you're just a quick walk from Sky Tower. Free WiFi in public areas, laundry facilities, and a library are available.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Steps from Sky Tower and Queen Street Shopping District
As a guest of Surf 'N' Snow Backpackers - Hostel, you'll find a library, a vending machine, and multilingual staff. Public spaces have free WiFi. Surf 'N' Snow Backpackers - Hostel also features tour/ticket assistance, laundry facilities, and a hair salon.

This Auckland hostel is smoke free.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • Billiards/pool table

Conveniences

  • Lift
  • Library
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • No housekeeping
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Hairdryer
  • Shower
  • Towels

Food and drink

  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Iron/ironing board (on request)
  • Shared accommodations

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Surf 'N' Snow Backpackers Backpacker
Surf 'N' Snow Backpackers Backpacker Auckland
Surf 'N' Snow Backpackers Hostel Backpacker
Surf 'N' Snow Backpackers Hostel Backpacker Auckland
Surf 'N' Snow Backpackers Hostel Auckland
Surf 'N' Snow Backpackers Hostel
Surf 'N' Snow Backpackers Auckland
Surf 'N' Snow Backpackers
Surf 'N' Snow Backpackers Hostel / Backpacker
Surf 'N' Snow Backpackers - Hostel Auckland

Surf 'N' Snow Backpackers - Hostel Reviews

Reviews

5.0
Rating 10 - Excellent. 27 out of 270 reviews" "
Rating 8 - Good. 32 out of 270 reviews" "
Rating 6 - Okay. 58 out of 270 reviews" "
Rating 4 - Poor. 71 out of 270 reviews" "
Rating 2 - Terrible. 82 out of 270 reviews" "

4.4/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

4.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hot was was unreliable and the bedding was too light and small. I wouldn't stay there again.
Stayed 4 nights in Aug 2024

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service
Hot water for a shower is an issue. I had to run the shower for a minimum of 15 mins before hot water would come through.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is under a septic flush and every time the toilet flushes it always making a loud noise. The hose of the septic has a water that is dripping down the bedroom.
Stayed 5 nights in May 2024

8/10 Good

debby

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place. Reasonably priced
Stayed 1 night in Mar 2024

8/10 Good

Pat

Liked: Staff & service
all good ,priced right.
Stayed 2 nights in Feb 2024

4/10 Poor

mike

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy air vents and plumbing throuth the room was not a good night , place needs a good overhaul..
Stayed 1 night in Feb 2024

10/10 Excellent

IEUFAKA EDOUARD-JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom stall doors on 3rd floor men bathroom needs adjustments to close properly. I will book here on my next time in Auckland CBD. Close to Sky Tower and convenient Sky drive bus to and from airport. Also, safe environment at this establishment. Friendly, informative and knowledgeable staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Jamie

Stayed 1 night in Jan 2024

2/10 Terrible

man

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad
Stayed 1 night in Nov 2023

2/10 Terrible

Amy

Liked: Staff & service
Disliked: Property conditions & facilities
The bed was awful! Needs to be replaced coule feel the springs, didn’t get a wink of sleep. Staff were amazing though
Stayed 1 night in Oct 2023

8/10 Good

Tracy

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Staff indeed is helpful including tourist information. The cheapest hostel in town, you get what you pay, good value for money. Wifi even on the 3rd level is connected well. Kitchen is provided with plenty of cooking kitchenware & tableware
Stayed 1 night in Sep 2023

8/10 Good

MAN FAI

Liked: Cleanliness, amenities, property conditions & facilities
Sometime is so wet in toliet.
Stayed 5 nights in Sep 2023

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Cornelius

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Jenssen Anthony, Parramatta

Liked: Cleanliness, staff & service, property conditions & facilities
Since I am an Aucklander, I pretty know the area much. So, staying here in these areas is not a deal. The staff are accommodating and friendly.
Stayed 3 nights in Jun 2023

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Windows in my room were open when I arrived - on a rainy day - bed was very wet from the rain. Thin duvet - got cold at night. No rubbish bin in [private] room. Toilet stalls don't properly close and/or don't lock. Shower doors have wide gaps through which you can see straight in. The building doesn't feel maintained or cared for. Many security cameras everywhere.
Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

Jemma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

michael

Stayed 4 nights in Feb 2023

6/10 Okay

MIAE

Stayed 1 night in Dec 2022

4/10 Poor

Liv

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Its super cheap, so thats what you get. Its old and run down. I think next time its worth it spending a bit more for a nicer place. Wouldnt stay again
Stayed 4 nights in Nov 2022

6/10 Okay

Sudhir

Business traveller
Liked: Staff & service
Nice friendly staff. Excellent location. Liked fan in room. Place could be cleaner but well priced.
Stayed 2 nights in Nov 2022