Ramada Suites By Wyndham Victoria Street West

4.0 star property

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Exterior
Room amenity
Room amenity
Lobby
One Bedroom Balcony apartment | Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
147 Victoria Street West & Graham Street, Auckland, 1010
  • SkyCity Casino
    ‪4 min walk‬
  • Sky Tower
    ‪5 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • 1 bathroom
  • Sleeps 5
  • 2 King Beds

Executive Studio, 1 King Bed, Non Smoking

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 1 King Bed, Non Smoking

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Ramada Suites By Wyndham Victoria Street West

Eco-certified aparthotel in Auckland
This smoke-free aparthotel features self parking, concierge services, and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance. Each apartment offers free WiFi, a coffee/tea maker, and a flat-screen TV with satellite channels. A hair dryer, a shower, and a phone are among the other amenities that guests will find.
Ramada Suites By Wyndham Victoria Street West offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Auckland aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The clean apartments at Ramada Suites By Wyndham Victoria Street West get high marks from our customers. During your stay, you're just a quick walk from Sky Tower. Free WiFi in public areas, concierge services, and self parking (surcharge) are available. Built in 2019, this upscale aparthotel has 50 apartments on 10 floors. Each apartment includes amenities such as free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, a coffee maker, and an ironing board
  • Free WiFi
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from SkyCity Casino and 5 minutes by foot from Sky Tower
Ramada Suites By Wyndham Victoria Street West offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland aparthotel is smoke free.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Hindi, Russian

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 45 per night)
  • Limited on-site parking

Family friendly

  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Electric kettle

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 10 floors
  • 50 units
  • Built in 2019
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 400 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 45 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 7:30 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Ramada Suites Victoria West
Ramada Suites Victoria Street West Auckland
Ramada Suites Victoria Street West Aparthotel
Ramada Suites Victoria Street West Aparthotel Auckland
Ramada Suites Victoria Street West
Ramada Suites By Wyndham Victoria Street West Auckland
Ramada Suites By Wyndham Victoria Street West Aparthotel

Ramada Suites By Wyndham Victoria Street West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 485 reviews
Rating 8 - Good. 156 out of 485 reviews
Rating 6 - Okay. 39 out of 485 reviews
Rating 4 - Poor. 14 out of 485 reviews
Rating 2 - Terrible. 9 out of 485 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Liked: Cleanliness, room comfort
Great stay!
Our room was comfortable and had a great view of the lake. The staff even prepared a little gift and a card for our 20th anniversary. Everybody was very helpful and friendly all the time. The restaurant food was delicious and breakfast was very good as well. Just keep in mind that kiwis don’t make their bacon crispy. Haha. I would definitely recommend this hotel!
Stayed 6 nights in Nov 2024

4/10 Poor

Andrew

Disliked: Cleanliness, amenities
This was very disappointing. The firealarm went off twice in two days. The first time it did, the power went off as well for several hours and we could not get back to our rooms. The second time it went off at 4am. I had just flown in on that first day after a 16 hours flight and was really hoping to rest. Location is great as it is close to many things downtown and by the harbor
Stayed 2 nights in Dec 2024

10/10 Excellent

Gai

Liked: Cleanliness, room comfort
The hotel is in a very good central location close to eating places shopping and attractions. The rooms are clean quiet and comfortable with the well equipped kitchen and laundry facilities an added bonus.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Really appreciated the washing/drying facilities, and a very convenient location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vernon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Naomi Elisabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff at reception very helpful in answering questions. Waiting at reception can take some time because of only one staff member. Room had a laundry which was an excellent perk.
Stayed 3 nights in Nov 2024

8/10 Good

Naomi Elisabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
People booking the hotel should know that this is an apartment style hotel. The main reception isn’t staffed after 9 or 10p and then again not until 8a or 9a. Housekeeping is only briefly in the building every day. Still liked the hotel - convenient location to downtown activities. Area around it is fairly new, with not many actual businesses. Kitchenette and washer/dryer in unit a huge plus. Our dishwasher was broken during our stay and the fridge froze most things.
Stayed 3 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness
Lobby needs wallpaper resticking on ceiling. Lobby area a bit sparse & not very welcoming... But room was fine, excellent bed, powerful shower. Tea/coffee making facilities with proper china & glassware. Only thing, and reported on checkout is the door deadbolt didn’t work.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Close to everything
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very convenient location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a few days on the city. Clean and close to everything
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen, Woodland

Liked: Cleanliness, property conditions & facilities
My room was clean, quiet, and well-equipped and had a lovely view of the harbor. The staff was friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Lynda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good area. Clean& quiet.
Stayed 3 nights in Nov 2024

4/10 Poor

Luis

Travelled with group
Liked: Amenities, property conditions & facilities
Marred by problems from checking in to checking out, parking to leaving the garage. Nice that they have a helpful receptionist, but they clearly need to work out their wider problems.
Stayed 1 night in Nov 2024

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A safe, and convenient,location close to the Sky Tower. A 15 minute walk downhill to the waterfront and dining and drinking options within a short walk.
Stayed 1 night in Nov 2024

8/10 Good

Stanislav

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly reception staff. The room was ok, they didn't prepare the roller bedin advance (even though they were notified that we have 3 people), but provided it on demand. Walkable distance to the city centre and the marine/shops/cafes. Aircon in one room, but it was not covering the bedroom. Dishwasher didn't work. Had a washing and drying machines. Overall good for a one night stand.
Stayed 1 night in Nov 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No receptionist after late hour check-in, we checked in after 9PM and no one was at receptionist's desk. We finally got the key from keybox by calling the intercom with live agent.
Stayed 4 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, close to Sky City and walkable to Queen street and Wynyard Quarter.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disapointed there was no restaurant, luckily there were plenty of places around. Otherwise the bed was comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to port. Comfortable bed. Luggage storage available.
Stayed 1 night in Oct 2024

6/10 Okay

Lottie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Quietly hidden in business district. Walkable to most place, some steep hills. Comfortable bed, tiny tv, no drawers for clothing (emptied the kitchen utensils drawers for clothes). Happily utilized the small kitchen & laundry. Hotel is unstaffed from 8pm-8am, so returning from dinner with the front doors stuck in the open position was concerning. There are 2 small sofas in the lobby mostly used for guest waiting for a taxi. There’s no lobby to connect with a friend. With housekeeping only every 3 days, gotta be efficient with topping off coffee/teas and laundry supplies. Consider not leaving dirty linen bags in front of the elevators, including a box of tissue and paper towels (or napkins) in suites with kitchens.
Stayed 3 nights in Oct 2024

6/10 Okay

keith

Liked: Cleanliness
Bit dated & was bad smell in hallway near room. Overall room was adequate but nothing special
Stayed 2 nights in Sep 2024

10/10 Excellent

STEFANIE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location right in the CBD. Walking distance to Sky City, shopping streets and the harbour, as well as the bus station. Staff were really friendly and helpful. Check-in was easy and they were happy to store luggage for free. Rooms were clean and comfortable. The kitchenette was also clean and well equipped. I would stay again and would recommend to others.
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, room comfort
Good location
Very good Location and nice comfy bed. Hotel was very clean.
Stayed 2 nights in Oct 2024