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Quest Ponsonby

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Ponsonby

Front of property – evening/night
Studio
Apartment, 1 Bedroom
Studio
Balcony

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
68 Ponsonby Road, Auckland, 1011
  • Karangahape Road
    5 min walk
  • Mutiara Malaysian Restaurant
    1 min walk
  • Daldy Street Tram Stop
    4 min drive
  • Auckland (AKL-Auckland Intl.)
    25 min drive

Room options

View all photos for Studio

Studio

Studio

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 90 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Front of property

Abstract Hotel

Spa
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (240)
The price is €89
for 1 room
includes taxes & fees
7 Jan - 8 Jan
Abstract Hotel

About this property

Quest Ponsonby

Luxury hotel in Auckland
Self parking and dry cleaning are available at this smoke-free hotel.
Quest Ponsonby offers 38 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Quest Ponsonby. During your stay, you're just a quick walk from Ponsonby Road. Features include dry cleaning service and self parking (surcharge).
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Self parking available for a fee
  • Services include dry cleaning/laundry and luggage storage
  • 14 minutes by foot from Queen Street Shopping District and a 5-minute drive from Auckland Ferry Terminal
As a guest of Quest Ponsonby, you'll find dry cleaning/laundry services and an elevator. The front desk is open around the clock. For a fee, parking is available.

This 4.5-star Auckland hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and public transport

  • Secured covered self parking on site (NZD 30.00 per day)

Family friendly

  • Microwave

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35 per day.
  • Cribs (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 30.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
The front desk at this property is open daily from 7:30 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland

Quest Ponsonby Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 252 out of 700 reviews" "
Rating 8 - Good. 274 out of 700 reviews" "
Rating 6 - Okay. 102 out of 700 reviews" "
Rating 4 - Poor. 42 out of 700 reviews" "
Rating 2 - Terrible. 30 out of 700 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Marlene

Travelled with partner
Liked: Cleanliness, staff & service
Quest is very convenient to family we are visiting. Our room was small compared to other rooms we've stayed in at the Quest. We had no surfaces to lay our things out on and no drawers so that meant we could not empty our suitcase. That lay on the one chair available. Rooms are always clean and we will use the Quest next trip to Auckland. Hopefully, we will get a better room
Stayed 4 nights in Sep 2024

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities
Great spot and n fun road. Food and drinks a plenty.
Stayed 3 nights in Sep 2024

10/10 Excellent

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, easy location. Lots around the area to eat & shop. Rooms and bathrooms are fine, would stay again no problem
Stayed 1 night in Aug 2024

8/10 Good

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in this unit twice before. This time we notice the drawer handle on the cutlery drawer kept falling off the drawer, the filter on the front of the dryer fell off when we used the dryer, and the door between the bedroom and the bathroom was completely jammed shut and would not open. Everything else was excellent, bed was VERY comfortable, washer dryer combo good (except for fault noted above). Kitchen well stocked. We will stay here again, and probably ask for the same unit next time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always here at the Quest. Nice spot & lots around the area, we will continue to stay here in future A
Stayed 6 nights in Aug 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always. Will be back to stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Penitonga

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great and dining options stood out
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and facilities
Stayed 1 night in Aug 2024

8/10 Good

Robin

Travelled with partner
Comfortable one night stay, good value.
Stayed 1 night in Aug 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is central to Ponsonby road where the event we were staying for was held
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I need a receipt for my stay PLEASE
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Paul, Tauranga

Stayed 1 night in Jul 2024

6/10 Okay

Yuki

Business traveller
Disliked: Staff & service, amenities
Strong incense smell coming from reception was overwhelming
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Staff not friendly. Access to property difficult on arrival
Stayed 3 nights in Jul 2024

10/10 Excellent

Ross

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Anita

Stayed 1 night in Jun 2024

4/10 Poor

Roger

Travelled with family
Disliked: Cleanliness, staff & service
The noise in the next room we couldnt sleep all night we complained and they said why didnt we ring reception but there was no one there . They did move us but reluctantly. The staff need to take a lesson in civility and customer relations Sorry but wont go back
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
tidy and easy.
Stayed 1 night in Jun 2024

8/10 Good

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location however traffic quite noisy
Stayed 1 night in Jun 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, value for money, good location
Stayed 1 night in Jun 2024

6/10 Okay

E

Travelled with group
Liked: Staff & service
Great sized room for a quick over night stay. Shower pressure was great, staff were friendly and onsite parking was a bonus. Good location. However, lobby had an odour that wasn’t the nicest and A lot of street noise. Otherwise very happy with the stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Aaron, Waipapa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Once access was sorted it was a great stay thanks
Stayed 1 night in Jun 2024