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Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Quest Mount Eden. During your stay, you're just a quick walk from Mt. Eden. Enjoy features like free WiFi in public areas, plus dry cleaning service and self-parking (surcharge). Built in 2021, this comfortable aparthotel has 52 apartments. Free WiFi and a TV are available in each apartment.

  • Each apartment offers a TV, a microwave and a stovetop
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include laundry facilities, a car charging station and a lift
  • Within a 15-minute walk of Mt. Eden and University of Auckland

Property Features

Quest Mount Eden offers its guests laundry facilities, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Auckland aparthotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • Built in 2021
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Auckland Mt Eden Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Mount Eden offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

  • Television
  • Microwave
  • Stovetop
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Desk chair

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7:00 AM-7:00 PM
  • Saturday-Sunday: 9:00 AM-5:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
Guests will receive an email 48 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per day.
  • Cots (infant beds) are available for NZD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

On-site parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Guest will receive an email before arrival 48 hours
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of NZD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 20 per night
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Mount Eden Auckland
  • Quest Mount Eden Aparthotel
  • Quest Mount Eden Aparthotel Auckland

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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