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Quest Auckland

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quest Auckland

View from property
Reception
Studio Executive | Private kitchen
Standard Apartment, 2 Bedrooms | Living area
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Parking available
  • Washer
  • Air conditioning

Explore the area

Map
363 Queen Street, Auckland, 1
  • Queen Street Shopping District
    ‪1 min walk‬
  • Auckland Town Hall
    ‪3 min walk‬
  • University of Auckland
    ‪6 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio Executive

Studio Executive | Private kitchen

Studio Executive

  • 30 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

32-inch TV with cable channels, iPod dock

Standard Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Executive Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

Two Bedroom Executive Apartment

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio Apartment

Studio Apartment | In-room dining

Studio Apartment

  • 33 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Parkside Hotel & Apartments Auckland

Pool
Hot tub
Kitchen
Washer
4.2 out of 5, Very good, (366)
The price is €126
for 1 room
includes taxes & fees
17 Feb - 18 Feb
Parkside Hotel & Apartments Auckland

About this property

Quest Auckland

Aparthotel with a bar, steps from Queen Street Shopping District
Along with a bar/lounge, this smoke-free aparthotel has self parking and a business center. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite. Each apartment provides a TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a balcony.
Quest Auckland offers 70 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Quest Auckland. During your stay, you're just a quick walk from Queen Street Shopping District. Enjoy features like free WiFi in public areas, plus a bar and a business center. This aparthotel has 70 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washer/dryer, and a balcony
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Queen Street Shopping District and 11 minutes by foot from Sky Tower
Public spaces have free WiFi. There's an onsite business center. You can enjoy a drink at the bar/lounge. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quest Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Auckland aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Free WiFi
  • Free in-room WiFi is limited to 24 hours per day

Parking and transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Limited on-site parking (max. 1 space per unit)
  • Height restrictions apply for on-site parking

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Toaster
  • Electric kettle

Dining

  • Continental breakfast available for a fee daily 8:00 AM–11:00 AM: NZD 12 for adults and NZD 12 for children
  • 1 bar
  • Dining table

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: NZD 40.0 per day

Bathrooms

  • Partially open bathroom
  • Shower
  • Towels provided
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Hairdryer

Entertainment

  • 32-inch TV with cable service
  • TV in a common area
  • iPod docking station

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free local calls
  • Vending machine

Location highlights

  • In the business district

Things to do

  • Fitness facilities nearby (free access)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 70 rooms
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Cribs (infant beds) are available for NZD 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 12 for adults and NZD 12 for children
  • Covered self parking fee: NZD 30 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Thursday: 8:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Free in-room WiFi is limited to 24 hours per day
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Quest
Quest Auckland
Quest Hotel Auckland
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Auckland Serviced Apartments New Zealand
Quest Auckland Aparthotel
Quest Auckland Serviced Apartments New Zealand
Quest Hotel Auckland
Quest Aparthotel
Quest Auckland Auckland
Quest Auckland Aparthotel
Quest Auckland Aparthotel Auckland

Quest Auckland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 433 out of 957 reviews" "
Rating 8 - Good. 400 out of 957 reviews" "
Rating 6 - Okay. 96 out of 957 reviews" "
Rating 4 - Poor. 21 out of 957 reviews" "
Rating 2 - Terrible. 7 out of 957 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the city. Fantastic staff, helpful, friendly, and knowledgeable. Perfect if going to Auckland for a show at the Aotearoa or the Civic. Comfortable, well equipped room, lovely looking out onto the park. Parking on site is great, do check if your vehicle is extra tall or extra long as there is a height restriction and it’s a tad tight quarters so not suitable for a camper van etc. Would happily stay here again, thanks for having us.
Stayed 1 night in Oct 2024

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities
Proximity to everything. Very noisy thanks to single glazing!!
Stayed 1 night in Oct 2024

8/10 Good

Jo

Travelled with partner
Liked: Cleanliness
The night club across the road on a Friday night was a bit noisy. Apart from that it was good. Expensive car park.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice setting, cosy & clean
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
We so loved the apartment along with the perfect view. Everything was just a walk away. Thank you QASA. Hope to return in a few years. Cheers!
Stayed 7 nights in Oct 2024

10/10 Excellent

Roger

Liked: Cleanliness, room comfort
Good hotel in good location
This is a good hotel in a good location with a good view of the park. Clean, comfortable with all the facilities you need, even coffee and chocolate biscuits. The only issue was that the water pressure was pathetic and you couldn’t get a decent shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
Perfect spot for concert at town hall. Central and room was clean, tidy and had everything you need. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and staff are always pleasant
Stayed 1 night in Jul 2024

6/10 Okay

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Great location and excellent apartment but club on Queen Street intrusively audible until after 2am. Double glazing would help.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelsi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to and close to town
Stayed 1 night in Jul 2024

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to say, very central
Stayed 2 nights in Jun 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We all loved our stay everything we needed and more. Walking distance to aotea square and cbd thank you
Stayed 1 night in May 2024

10/10 Excellent

Minghong

Stayed 7 nights in May 2024

10/10 Excellent

Athol

Liked: Property conditions & facilities
Great spot, great staff on duty.
Stayed 1 night in May 2024

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Shower a bit too small but otherwise a great stay 😊
Stayed 3 nights in Apr 2024

8/10 Good

Paulette

Travelled with partner
Liked: Amenities
Location excellent, staff very welcoming.
Stayed 1 night in Apr 2024

6/10 Okay

Jose M

Travelled with partner
It was a terrible room we were given. Noisy from inside and out. House keeping not done properly. Bed uncomfortable. Light in bathroom made awful noise each time we turned it off. No clean towel had to go down to get some.
Stayed 3 nights in Apr 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were incredibly helpful with advice for restaurants. The apartments are in a great spot, easy to get when driving. Everything is walkable, food, entertainment, the harbour are for ferries etc is only a 15-minute walk and 10 mins to Sky Tower. Room is a little outdated but had a great air conditioner. Everything at your fingertips including washing machine and dryer in the bathroom with complimentary washing liquid. Highly recommend.
Stayed 2 nights in Mar 2024

4/10 Poor

Marc

Travelled with partner
Liked: Cleanliness
Well, how to start… we booked a „Suite Executive“ which was supposed to have enough space for the two of us (30sqm), including a dining table to have food in the room. However, our room had no dining table and was only a bit over 20sqm - a dining table wouldn‘t even fit - and there was no space to properly sit down and eat. When asking the reception if we accidentally got a wrong room, she confirmed that this was the room we booked. When pointing out that the description on Expedia differs and we specifically booked this room for the space to have a decent size room and a dining option, she said Expedia must be wrong - no excuse offered. Upon complaining with Expedia they confirmed with the hotel that we got the correct room „Suite Executive“, but in no way reacted to the obvious false advertisement. „The booking is non-refundable and you got the room you booked“ Really Expedia? I am highly disappointed with the Hotel for the false advertisement, as well as with Expedia about their reaction when I complained…
Stayed 1 night in Mar 2024

10/10 Excellent

sam

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Devika

Liked: Cleanliness, room comfort
Clean and comfortable
The studio apartment had a balcony, a kitchenette, a spacious bathroom, and all the amenities. The staff are very friendly and helpful.
Stayed 5 nights in Feb 2024

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Shower head was loose Everything else excellent
Stayed 1 night in Feb 2024